Transportation Specialist Floor Supervisor
Resume:
Holly Brown
Goose Creek, SC *****
**********@*****.***
Dynamic and energetic warehouse associate with 10+ years' experience in diverse warehouse environments. Functional understanding of handling incoming and outgoing shipment activities. Highly focused on both quality and accuracy of orders. Eager to find new methods to improve warehouse processes and procedures.
Authorized to work in the US for any employer
Work Experience
CSR - Customer Service Representative
UNIS FULLFILLMENT CENTER - Pooler, GA
November 2019 to March 2021
Greet drivers warmly when arriving for a load, or picking up a load Verify all BOL information is accurate
Manage port pickups
Manage customer account accurately and thoroughly
Manage and supervise all shipments leaving
Prepare outgoing shipments by packing and labeling them properly Process work orders and invoices
Make arrangements for shipment pick-up
Ensure that all shipments are sent out in a timely fashion Maintain an adequate supply of shipping materials
Handle shipping inventory and stocks information
Record all shipping data in predefined databases
Report any defects or delays in a time-efficient manner Train shipping assistants
CSR/ Account Admin/ Floor Supervisor
Cycleup Supply Chain
June 2018 to October 2019
Use telephones to reach out to customers and verify account information. Greet drivers warmly when arriving for a load, or picking up a load Verify all BOL information is accurate
Manage port pickups
Manage customer account accurately and thoroughly
Manage and supervise all shipments leaving
Ensure all inventory is properly entered and put away Verify and update inventory in WMS system
Manage all Operators
Manage and maintain the Operations Dock
Properly advise operators of all OSHA safety rules Verify all shipments have proper documents
Sign off on all loads before driver leaves facility Distribute loads accordingly
Inventory Control / Shipping Clerk / CSR / Transportation Specialist Matson Logistics - Pooler, GA
October 2011 to June 2018
Resolve customer complaints via phone, email, mail. Use telephones to reach out to customers and verify account information. Greet drivers warmly when arriving for a load, or picking up a load Cancel or upgrade appointments
Assist with scheduling appointments
Advise on company information.
Dispatch arriving containers thru the MILO System
Place or cancel orders.
Track containers via the Port Website to ensure delivery Invoice accounts for arriving containers
Bill all chassis charges thru MILO
Manage all inbound logs & appointments
Assist with all outbound duties when needed
Prepare outgoing shipments by packing and labeling them properly Process work orders and invoices
Make arrangements for shipment pick-up
Ensure that all shipments are sent out in a timely fashion Maintain an adequate supply of shipping materials
Handle shipping inventory and stocks information
Record all shipping data in predefined databases
Report any defects or delays in a time-efficient manner Train shipping assistants
Birthday Hostess - Asst. Manager
Royal Z Lanes
February 1995 to December 2005
• Recorded number of games played and collected payment.
• Assigned alleys for use, issued score sheets, and pushed controls.
• Directed activities of workers.
• Performed management, supervision and administration of facilities.
• Operated and maintained bowling alley.
• Prepared and distributed announcements of league activities.
• Responsible for banking deposits
• Creating and maintaining work schedule for employees 2 week work period Education
High school or equivalent
Goose Creek High School - Goose Creek, SC
August 1995 to June 1999
Skills
• Word
• Microsoft Word
• Inventory
• training
• Customer Service
• Logistics
• Cooking
• Team Building
• Microsoft Office
• Time Management
• Microsoft Excel
• Excel
• Microsoft Outlook
• Customer Support
• CSR
• Transportation Management Systems
• Warehouse Management System
• Freight Experience
• Warehouse Management
• Supply Chain
• Shipping & Receiving
• Transportation Management
• Basic math
• Administrative experience
• 10 key calculator
• Typing
• Warehouse Distribution Experience
• SAP
• Inventory Control
• Warehouse Supervisor Experience
• Operations Management
• Management
Assessments
Attention to Detail — Familiar
February 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Familiar
Attention to Detail — Proficient
September 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Proficient
Warehouse Associate — Expert
September 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Expert
Work Style: Reliability — Proficient
September 2020
Tendency to be dependable and come to work
Full results: Proficient
Attention to Detail — Proficient
September 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Warehouse Associate — Expert
September 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Expert
Sales Fit — Expert
September 2020
Measures the traits that are important for success in sales positions Full results: Expert
Work Style: Conscientiousness — Expert
September 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Expert
Customer focus & orientation — Highly Proficient
January 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Sales skills — Completed
February 2021
Influencing and negotiating with customers
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
WMS
RED PRAIRE
JDA
WISE
TMS
MILO Transportation
GA PORT PORTAL
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