Administrative Secretary Gas Assets

JANE HUGHES *

Jane Hughes/Ratcliff/Pirie ****************@*****.** 403-***-****

PROFILE – CAREER RECEPTIONIST

Career Receptionist with extensive experience in managing busy reception areas and operating multiline telephone systems. Organized and professional, effective at handling various administrative tasks and committed to providing excellent guest/client/customer service on an ongoing basis. SKILLS

- Reliable - Multi-tasking - Multi-Line Phone System

- Dependable - Prioritizing - Microsoft Office/Copier/Scanner

- Punctual - Professionalism - Cost Analysis/Cost Savings

- Organized - Conscientious - Documentation – Updated Lists

- Flexible/Adaptable - Friendly - E-Mail/Boardroom Bookings/Notifications to Staff EMPLOYMENT EXPERIENCE

PIERIDAE ENERGY LIMITED / IKKUMA RESOURCES (Merge) 2014 – 2020 In December 2018 Pieridae Energy acquired all Ikkuma natural gas assets in the Alberta Foothills. Corporate Receptionist

• Answered and forwarded calls to appropriate departments operating a Yea-Link-Gigabit IP Phone SIP-T46G.

• Efficiently handled all voicemails, resumes and vendor e-mails in the Corporate Mailbox.

• Proven ability and excelled in welcoming all visitors, clients and customers upon entrance in a professional manner.

• Responsibly ordered and replenished Business Cards for the entire company.

• Successfully reduced stationery costs by analyzing cost supplies required on a regular basis.

• Managed the overall cleanliness in the Reception area, kitchens and boardrooms.

• Orchestrated all courier requests, faxes and daily outgoing and incoming mail for all Pieridae locations.

• Maintained and replenished all coffee/kitchen/stationery supplies.

• Assisted in the preparation and set-up of monthly gathering events.

• As a primary contact for the company placed all on-line requests pertaining to Building maintenance issues.

• Handled all Copier Repair issues and placed service requests through the Building portal.

• Prepared and compiled complex information within Expense Reports for the Chief Operating Officer and the VP Exploration.

• Assisted in the Onboarding of new employees and arranged for their Access Cards through Building Security, created Welcome Sheets, ordered business cards, prepared Office Name Plates, updated the floor plan and company list. Also, assisted and provided basic information to the new employee such as office hours, access card info., and amenities etc.

• Updated Company Phone lists when revisions occurred and e-mailed the revised list to the entire company

(Head Office and other locations in Canada).

• Assisted in creating new Administrative processes during the Merger.

• Prepared Corporate Presentation by printing, compiling and binding for numerous meetings with clients.

• Contributed to two major company re-locations by assisting in ordering supplies required, packed, updated the online profiles on our office vendor supply list, updated new address labels, etc.

• Assisted in ordering catering when required.

• Received all Building Securities e-mails through the Corporate Mailbox and directed it to entire staff.

• Established a great rapport with the staff, guests and the Office Supply Vendors.

• Always willing to take on additional tasks as required. JANE HUGHES 2

JAPAN CANADA OIL SANDS LIMITED 2013 - 2014

Corporate Receptionist

• Answered and directed calls operating a Mitel 5330e IP Phone. (multi-line phone system console)

• Greeted clients/guests and customers in a friendly manner and projected a professional image.

• Provided information and assistance to clients and customers.

• Maintained reception area, kitchen and lobby in a clean and tidy manner.

• Handled all local/domestic/international courier, incoming and outgoing mail.

• Coordinated and tracked courier waybills by maintaining a Core Courier log database.

• Addressed any questions or concerns New Hires would enquire about the office.

• Updated circulation lists for periodicals and numerous other subscriptions.

• Responsible for ordering business cards, company letterhead, envelopes and any additional company stationery as required.

• Assisted in coordinating catering when required.

• Instrumental in placing various office service requests such as: On-line requests for minor office repairs and inter-office moves, placed maintenance calls to Office Building Operations for maintenance issues.

• Organized through Building Services the issuance of building access cards to employees and visitors.

• Generated name plates for New Hires and internal office moves.

• Distributed and managed keys for the company vehicle in Fort McMurray.

• Confirmed and coordinated all bookings of the boardrooms, meeting rooms and the company site vehicle.

• Provided clerical support to the Operations/Technical departments and other departments.

• Always punctual being professionally attired with an excellent attendance record. UPSIDE ENGINEERING LTD. 2011-2013

Corporate Receptionist

• Answered and directed calls from SV8300 multi-line phone system.

• Maintained reception area, kitchen and lobby in a clean and tidy manner.

• Provided exceptional verbal, written and interpersonal communication and listening skills.

• Orchestrated all incoming/outgoing (Canadian and International) couriers from beginning to completion.

• Handled all Boardroom bookings using Microsoft Outlook and ensured Boardrooms were prepared for meetings.

• Greeted, signed-in and directed clients and visitors.

• Answered any enquiries guest may have upon their arrival.

• Maintained, monitored and documented all coffee and stationery supplies for the East/West and Mid Campus.

• Provided additional administrative support as required.

• Updated documentation and assembled packages for New Hires.

• Assisted in certain social occasions by creating and providing name tags.

• Placed service calls to Building Maintenance.

• Internal paging and directing clients to Boardrooms.

• Scanning and copying numerous documents for packages sent out to Clients.

• Responsible to organize Service Technicians to perform maintenance checks on copiers and printers. JANE HUGHES 3

OTHER COMPANIES INCLUDED ARE:

• WESTERN CORPORATE BUSINESS CENTRE (Receptionist) 2010

• HARVARD ENERGY (Receptionist/Operations Administrative Assistant) 2002 – 2010

• LAFARGE CANADA INC. (Receptionist/Office Contracts Administrator) 1993-2000

• BANTREL ENGINEERING (Receptionist/Senior Secretary/Client’s Secretary) 1989-1991

• ESSO RESOURCES CANADA LIMITED (Senior Secretary/Contract Administrative Secretary) 1980-1986 EDUCATION

Henderson College of Business

• Business Math, Business Spelling, Grammar, Typing, Business Writing, Public Speaking Mount Royal University

• English, Typing, Forkner Shorthand, Dictaphone, Business Writing and Secretarial Practices University of Calgary

• Contract Law and Documents

Courses taken while working at Esso Resources:

• Micom 2000, Wang ICS, Word Perfect 5.0, 5.1 & 5.3

• Time Management, Dataspan-Ergonomic Skills training

• Public Speaking

Courses taken while working at Lafarge Canada:

• Job Costing and Billing

• Communications in the Work Place, Quest Course

• Construction Management

SAIT

• MS Word I, II, III, Effective Supervision, Land Practices - Introduction

• Effective Supervision

Mount Royal University

• Excel Level I, II, Principals of Accounting

Fred Pryor Seminar

• Developing Emotional Intelligence

Safe & Sound

• Safety Training and Consulting

Calgary Board of Education

• Computer Management (DOS) on IBM Compatible Systems, Lotus 1-2-3

• Self-Empowered Administrative Assistant, Conflict Resolutions, Write with Confidence Professional Associations

• Member of the International Association of Administrative Professionals (IAAP)

• Volunteered at the “Women in Business” Conference held at the University of Calgary in May, 1999.

• Volunteered for the “Spirit of Christmas” in 1990.

• Volunteered at the Inglewood Bird Sanctuary in 2005. Interests and Activities

• Entertaining, swimming, cooking, reading, hiking and taking courses.

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