LISA SARACO
**** ****** ******, ************, ** 19145
**********@*****.***
OBJECTIVE
Seeking a remote position as an Administrative Assistant to maximize my experience in Office Management and Administration.
SKILLS & ABILITIES
Microsoft Office, Social Media, Research, Google Docs, Quickbooks
EXPERIENCE
PURRFECT PETZ
Owner – April 2002 to Present
●Kept clear and accurate records on animal behavior, food intake and medications using Word and Excel.
● Advised owners regarding animal care and supplementary training at home.
● Updated client records and added appointments to company calendar.
●Billed Clients using specific software for Petsitting Companies.
GERLING GLOBAL INSURANCE COMPANY
(previously TIG Reinsurance Company, previously Munich American Reinsurance Company)
Underwriting Assistant/Office Manager – November, 1988 to October, 2003
●Supervisor for support staff.
●Supported the human resources department in the annual employee review process to manage performance merit increases.
●Processed travel expenses and reimbursements.
●Conducted research to prepare, gather and proof briefing materials for all executive-level meetings.
●Created expense reports, budgets and filing systems.
●Managed the CEO's complex and frequently changing travel arrangements and coordinated the pre-planning of trips.
●Went on Audits with the Underwriters.
●Handled all Claims Processing for the Casualty and Property Departments.
●Answered phones and distributed mail if needed.
●Prepared Binders and Endorsements for all insureds.
EDUCATION
PEIRCE COLLEGE PHILADELPHIA, PA
COURSES IN OFFICE MANAGEMENT AND ADMINISTRATION
Katharine Gibbs School. Philadelphia, PA
Diploma in Travel and Conference Planning
REFERENCES
AVAILABLE UPON REQUEST