CURRICULUM VITAE

Current Address: Email: adnnmq@r.postjobfree.com

**, ***** ***** ****** *** :( DL) +234-0806-454-3624

Off Agunlejika Street +234-0811-734-1555

Ijesha-tedo, Surulere +234-0805-185-2488

Lagos Nigeria.

CHUKWUKA, IFEOMA UCHECHUKWU

OBJECTIVE:

Forward-thinking individual with refined interpersonal and multitasking skills looking to join a progressive company by providing the much needed support required to build a world class organization.

PERSONAL DATA:

Sex: Female.

Marital Status: Married.

State of Origin Imo.

Nationality: Nigeria.

Religion: Christianity.

Languages spoken: English and Igbo.

EDUCATIONAL BACKGROUND:

Masters in Business Administration (Option - Human Resources)

National Open University of Nigeria Lagos: 2014-2017

BSc Accounting

Enugu State University of Science and Technology: 2000 – 2004

West African School Certificate

Command Secondary School

Abakaliki, Ebonyi State: 1992-1998

First School Leaving Certificate

Air Force Primary School, Benin-City, Edo State: 1988 -1992

PROFESSIONAL QUALIFICATION

ACIPM: 2020

Graduate Member,

Nigerian Institute of Management 2007

WORK EXPERIENCE:

Nu-Rev Consulting Services Ltd

HR Officer

August 2020 till date.

Responsibilities:

Recruit staff, which involves developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates.

Support the development and implementation of HR initiatives and systems.

Administer payroll and maintain employee records.

Provide counseling and support on policies and procedures.

Create and implement effective onboarding plans.

Develop training and development program.

Assist in performance management processes.

Support the management of disciplinary and grievance issues.

Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process.

Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements.

Assist in performance management and employee evaluation

Work closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures.

Ascon Oil Company Limited

HR &Admin Officer

2014 - 2020

Responsibilities:

Compile and assist with the shortlist of candidates and invite short listed candidates for interviews.

Support the implementation and ensure compliance with approved HR policies, processes and procedures

Support the seamless delivery of transactional HR services to assigned business groups.

Support the implementation of approved HR programs and/or initiatives for the company

Support with manpower planning while ensuring assigned business group is adequately staffed to deliver on its mandate

Prepare and timely remit NSITF.

Conduct employee on boarding and follow up on references.

Assist with the implementation of approved training plans

Assists in the development and implementation of initiatives that will drive increased employee satisfaction and engagement levels

Develop and carry out an efficient documentation and filing system

Prompt remission of staff pension to the banks and following up to ensure that staff pensions are remitted by the PFA’s to staff pension account as and when due.

Maintain an up-to-date human resource information database for the company and generate scheduled or requested reports to assist decision-making.

Prepare and submit periodic reports to the HR manager on line business and HR activities with updates on performance against set targets

Prepare HR monthly reports on attendance and employee relations and submit to HR and Admin Manager.

Provide support to employees on leave and compensation, employee relations and grievance issues.

Support Recruiting Managers of projects and departments to prepare job descriptions with competency profiles;

Receive the recruitment requisition, prepare appropriate vacancy for both internal and external announcement (Advertising) and ensure timely placement of the vacancy announcement in the newspapers/job sites

Prepare rooms for interview and also assist in interview process.

Ensure timely submission of recruitment information to the HR and Admin Manager.

Registration of new staff on payroll; and deleting exited staff as required

Assist the HR & Admin Manager in the management of staff benefits

Performs other related duties as required and assigned.

Ascon Oil Company Limited

Network Development and Compliance Officer

2013 - 2020

Responsibilities:

Liaise with Department of Petroleum Resources to ensure communication and cooperation between DPR and ASCON Oil Company Limited.

Relate with Department of Petroleum resources to organize, maintain, document contract agreement between DPR and ASCON Oil Company Limited.

Apply for and follow up with the processing of all Import Permits, Storage Permits, New licenses for the company and collect as at when due.

Portray the company in good light and give a good image of the company.

Also protect the company’s image by non-disclosure of sensitive information relating to contractual agreements that could affect the company negatively.

Advises all staff concerned and departments of all rights and obligations.

Liaise with customers (internal and external) regarding contractual terms.

Ensure that contracts are renewed on time as spelt out on the agreement policy.

Negotiate contract terms with internal and external business partners.

Ensure all deadlines and conditions described on contracts are met (e.g. payments and shipping)

Globacom Nigeria Limited

Customer Care Representative

2011-2012

Responsibilities:

Promptly answer Customer queries on phone and take Customer complaints and satisfy them.

Provide up to date, accurate and appropriate information to customers.

Use all call handling courtesies at opening, during conversation and while ending the call.

Update CRM systems for each interaction for building relationship with clients and providing a link for the next interaction.

Up selling VAS and enhancing revenues.

Educate and promote new schemes and value added services.

Seek inputs and update subscriber information as required.

Optimum utilization of CRM systems / tools.

Project a sophisticated image of Globacom to subscribers.

Follow Company processes and procedures and suggest improvements to improve / simplify.

Provide customer feedback to management for improvement.

Achieve set targets.

Globacom Nigeria Limited

SIM Registration Officer

2010-2011

Responsibilities:

Sales of Customized Glo phones and Classic lines.

Registration of Individual and Corporate/Business lines

Air Force Primary School Independence/ Layout, Enugu

Graduate Internship

2006-2008

Responsibilities:

Acts in a professional manner and assumes responsibility for the total school program, its safety and good order.

Demonstrates communication and interpersonal skills as they relate to interaction with pupils, parents, other teachers, administrators, and other school personnel

Conducts assigned classes at the times scheduled.

Enforces regulations concerning pupils’ conduct and discipline.

Demonstrates timeliness and attendance for assigned responsibilities.

COMPETENCES:

Good leadership skills/capabilities

Good persuasion skills.

Communication Skills.

Consultation.

Ethical practice.

Critical evaluation.

Business acumen

Cross-cultural awareness

Relationship management.

PERSONAL ATTRIBUTES/SKILLS/MAJOR STRENGTHS.

Computer literate in Microsoft word, Excel, Access, PowerPoint, Microsoft

Outlook etc.

Strong analytical skills, good communication and interpersonal relationship

A vibrant team player, ready to achieve and surpass set goals.

Can work with little or no supervision.

Honesty, loyalty, obedience, Meticulous, Zealous to work and Confident.

INTERESTS

Reading, Music

REFERENCES

Available on request

Contact this candidate