Patience Resume
Mutakwa
Cosmo City
Randburg
2194
adnn5u@r.postjobfree.com
A mature, innovative and hard working
professional who can co-ordinate the flow of
paperwork around an office, and provide
administrative support of the highest caliber.
Competent in prioritizing, organizing and working with little supervision. An effective team member
who hasthe ability to meet deadlines and ensure
things run smoothly behind the scenes of a busy
office.
With superb communication skills and can easily
engage in conversation with anyone, building
rapport and sking questions in order to get a
better understanding of their needs.
Sex - Female
Date of Birth - 12/11/87
National ID - CN386870
Marital Status - Single
Nationality - Zimbabwean
Religion - Christianity
Language - English & Shona
Contact Infomation
Personal Infomation
Key Strength Areas
WORK EXPERIENCE
CURRENTLY WORKING AT:
THE GARDEN VENUE BOUTIQUE HOTEL
(JOHANNESBURG)
Position: Hotel and Conference Front Desk and
Reservations ManagerDuties:
• Managing Front Desk and Reservations department
• Supervision of the team and the workflow
• Accommodation Booking
• Conference Reservations
• Managing Front desk day to day operations
• Switchboard operation
• Clerical duties for all departments
• Night Auditing
• Night duty Supervision of the whole premises
• Private and corporate functions Coordination
HOME FROM HOME HOSIPITALITY GROUP
[CAPE TOWN ]WATERFRONT
POSITON .FRONT DESK EXECUTIVE
• Responsible for reception and registration of guest
• Supervision of front office day to operations
• Managing check ins and outs
• Switchboard operation
• Cash control
• Reservations
MOUNTAIN MANOR GUEST HOUSE GARDENS
CAPETOWN
POSITION;NIGHT DUTY MANAGER 6 months.
• Front Office Operations
• Overall management of the premises
• Lead,manage and Delegate duties to staff,restructured linguist database to improve
accessibility and overall team organization.
• Reservations
• Emails
• Guest Relations
• Responding to Inquiries
• Practical knowledge,understanding and appreciation of computer concepts
• Exposure and experienced with a wide range of
computerized software and management information
systems as well as being team player
• I pay attention to detail, see the bigger picture, diplomatic but firm and tenacious
• Great inter-personal skills and thrive in a challenging work environment
• Highly self-motivated,I always strive to operate to the best of my ability and to the highest possible standards
• I observe high ethical standards and lead by example MOUNTAIN MANOR GUEST HOUSE GARDENS
CAPETOWN
POSITION;NIGHT DUTY MANAGER 6 months.
• Performing all front office procedures and communication, typing confidential minutes, documents and other office correspondence.
• Maintaining effective marketing communication for the company to its clients
• Bookkeeping and receipting subscriptions
• Handling incoming and outgoing calls and emails,taking messages and processing communication via email or telephone.
• Arranging meetings,taking minutes and compiling the relevant reports
• Attending visitors and assisting them with all requirements whilst maintaining high quality reception services
• Maintaining board member records
• Co-ordinate board and executive meetings
• Purchasing office furniture and stationery
• Responsible for all Directors local and foreign travel arrangements
• Maintenance of all company vehicles fleet management filing system REFERENCES;
The Garden Venue Boutique Hotel,308 Boundary road. North riding Hotel Manager
Kudzai Karembo
Ruth Chirongo
The human resources,Home from home Hospitality Group, No 4 Anchor way Canal Quays
waterfront, Cape Town
adnn5u@r.postjobfree.com
St Andrews 5 Star hotel and Spa
Bedfordview
Administration and Office support
Hotel Manager
Samatha/Ntombie