Jeffrey S. Terrill

General Manager Retail

adnmw2@r.postjobfree.com • 904-***-****

LinkedIn URL • Ft Lauderdale, Florida

Pragmatic problem-solver and self-disciplined professional with proven experience in driving and enhancing sales growth and managing overall store operations. Championed in providing best customer service by supervising all aspects of operational activities to achieve excellent business goals. Expert at executing smart procedures to ensure better performance of team and attain desired sales targets. Skillful at handling and coordinating activities for new stores to amplify overall processes reach maximum revenue generation capacity. Commando in hiring and on-boarding best in market talent to empower teams and departments to gain organizational strength. Articulate communicator and leader with talent of building strong relationships, along with abilities to conduct trainings for staff development and accomplish optimum outcomes.

Areas of Expertise

Recruitment Process

Budget Control

Sales Growth

Revenue Generation

Team Leadership

Trainings & Development

Operations Management

Performance Growth

Customer satisfaction

Professional Experience

Gap Inc., Florida 2002 – Present

Gap Manager Old Navy_ Store Manager

Supervise all key working activities of sales management and operations of store to augment profits, while ensuring compliance to organizational procedures. Analyze and identify efficient approaches to encourage upstreaming of sales and actions towards goal achievement. Undertake recruitment processes by on-boarding new talent to enrich performance metrics and organizational business.

●Generated $6M in annual sales volume #2 in district by delivering effective in-sales training and guidance with help of examples to depict revenue maximization.

●Established healthy working environment for customers and associates by supporting, modeling, and improvising seamless customer service focus.

●Implemented training programs to boost staff knowledge, develop sales skills, and manage store.

●Served as regional new store coordinator of southeast division for outlet to achieve optimum business goals.

●Achieved 7% growth in business by creating and implementing advanced marketing strategies.

●Reduced shrink by 36% through effective monitoring of operational performance and surveillance of store.

●Employed healthy work environments and lowered turnover by 23% to retain existing employees and strengthen teams.

Additional Experience

Human Resource Manager at Marshall Field’s Department Store, Minnesota

Human Resource Generalist / Recruiter at Pallotta Team works, Midwest Zone

Volunteer Experience

Day Zero- Manager Bike Security Crew- Camp Service Manager at Florida Ride – Miami/ Orlando

Accreditation Department at Olympic Games- Orlando

Education

Bachelor of Arts in Organization Communication

Rollins College, Winter Park, Florida

Professional Trainings

Sensitivity Training

Diversity Training

Recruitment / Retention Training

District Brand Credit Card Owner

Technical Proficiencies

Microsoft Office

Outlook

Internet Recruiting

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