Email: rmosia**@gmail

Cell: 072*******

Address: ** ********* *******

Protea Estates

Midrand

ID: 910**********

Reneilme Mosia

Languages English, South Sesotho, conversational Afrikaans,

Setswana and Zulu

Nationality South African

Location Gauteng, Johannesburg

Recent occupation Programme Coordinator

Education

Institution Boksburg High School – Completed 2009

National Senior Certificate

English, Afrikaans, Mathematical Literacy, Life Orientation, Economics, Accounting and History

Midrand Graduate Institute – Completed 2016

Bachelor of Business Administration (BBA)

Public Relations

Marketing

Strategic Marketing

Product and Promotion Management

Consumer Behaviour

Project Management

Economics

Business Management

Introduction to the Global Business

Foundations of Global Political Economy

Issues in Global Business

Regional Development in the Global Environment: Africa

Business Law

Business Ethics

Financial Accounting

Sage Pastel Accounting

Quantitative Techniques (Statistics)

Computer Skills (Microsoft Suite)

Employment History

Company: The Transformation Legacy

Position: Programme Manager

Type of industry: Business Development

Period: February 2020 – March 2021

Key Responsibilities

·Develop and maintain detailed project schedules, including all administrative tasks related to projects (assigning budgets, monitoring project schedules, overseeing meetings, delegating responsibilities and ensuring that all projects are completed within deadlines)

·Assessing project risks and issues and providing solutions where necessary

·Defining enterprise development programme scope and schedules while focusing on regular and timely delivery of programme value

·Preparation and monitoring of programme calendars

·Monitoring and tracking milestones and deliverables

·Managing daily programme activities

·Communicate project process, project issues, risks and other information to SteerCo and relevant stakeholders

·Processing and maintaining programme records

·Contract finalization in accordance to programme requirements and specifications

·Preparing presentation materials for meetings

·Planning and coordinating weekly project status meetings

·Chair and facilitate meetings and distribute minute to all necessary stakeholders

·Documenting and following up on important actions and decisions from meetings

·Designing training material, planning and facilitating training workshops

·Management of programme communication - including monthly newsletter

·Relationship management of existing and new suppliers, clients, business mentors, consultants, training facilitators and/or SMME’s

·Responding to client/SMME complaints and requests regarding information or assistance related to the programme

·Data gathering and preparation of project progress reports including recommendations for risk management and issue resolution

·Support office administration duties and maintain corporate governance as per company policies and procedures

Company: Discovery Insure

Position: Partner Relations Manager (Promotion)

Type of industry: Insurance

Period: November 2017 – March 2019

Key Responsibilities

·Managing a portfolio consisting of over 20 partners between Discovery Commercial Insurance and Discovery Short-Term Insurance. Building and establishing relationships at all levels with external partners as well as internal business departments

·Regular partner meetings; including all relevant stakeholders

·Dashboard to represent value add of partner relationships, service levels and marketing calendar

·Business Development – researching organisations online to identify new leads and potential partnerships in line with business needs

·Contract management – ensuring SOW documents and agreements are detailed and aligned with agreed product/service offerings. Re-negotiating contracts with existing partners

·Creating partner training guides for our operations teams and different business units regarding various Discovery Insure and Discovery Business Insurance product and service offerings

·Gathering data and analysing trends to prepare reports and feedback to business and partners (ad hoc, daily, monthly, quarterly, annual basis) to monitor the progress of projects from a financial (spending, budget reallocations), content-wise (progress of activities, delivery of outputs and deliverables, subsequent contribution to the achievement of project output) and qualitative (quality reports for each delivered output) point of view

·Producing monthly dashboards on partnership performance on various Discovery platforms

·Managing ongoing strategic communications (partner and client behaviour, operations and financial undertakings etc.)

·Contributing and engaging with senior executives during monthly partner SteerCo meetings

·General daily administration including coordinating meetings and venues

·Effective query management- taking on complex escalated client issues and resolving them

·Project management and planning

·Events management – providing the events team with support with organising the Discovery Insure Partner Awards event. Assisting with pre-event decisions (i.e. menu options, MC for the evening, event look and feel), setting up the event room and helping clear down

·Partner gifting (acknowledging and celebrating milestones) for key partner stakeholders to build and maintain relationships

·Tender management - publishing corporate RFQs/RFIs and managing tender correspondence in line with internal and external guidelines.

·Compliance - ensuring all potential and existing clients are compliant in accordance to the POPI Act

Company: Discovery Insure

Position: Project Administrator

Type of industry: Insurance

Period: August 2016 – October 2017

Key Responsibilities

·Providing the project manager with technical and project support

·Create a project management calendar for fulfilling each project goal and objective.

·Develop training material for various project developments

·Updating project status’ and deliverables on MS Project and other related projects management office (PMO) tools

·Create and maintain project management related documentation and templates

·Assist with preparation of project meeting materials and presentations

·Coordinating meetings and venues

·Chair and facilitate meetings where appropriate and distribute minutes to all project team members.

·Following up on important actions and decisions from meetings.

·Chairing daily stand ups and weekly scrums

·Identifying and highlighting project risks and issues

·Updating resource allocation, action items, risk as well as issues logs on Synergy (PMO Tool)

·Investigating and addressing project queries and reporting delays - including escalating risks appropriately

·Updating SharePoint with relevant documents (Product Definition Documents and Business Requirements Specs) and ensuring the filing of all project lifecycle artefacts

·Working with internal stakeholders to ensure projects are completed within set timelines and to track and ensure desired outputs

·Reporting - Preparing weekly and monthly progress report updates

·Ensuring timely and effective communication with the project team and project stakeholders

·Mapping internal operational processes (relating to projects) using Visio

·Stakeholder relationship management - coordinating relationships between key stakeholders, during the design, management and implementation of different projects

·Events management – providing the events team with support with organising the Discovery Insure Partner Awards event. Assisting with pre-event decisions (i.e. menu options, MC for the evening, event look and feel), setting up the event room and helping clear down)

Company: Midrand Graduate Institute

Position: Customer Relations Consultant

Type of industry: Educational Sector

Period: September 2014 – September 2015

Key Responsibilities

·Conducting and analysing data from student experience and satisfaction surveys

·Compiling, recording and coding results and data from interviews and/or surveys, using

Microsoft Word and Microsoft Excel

·Preparing reports and identifying trends to respond to specific problems identified

·Day-to-day administration and office duties (ordering stationery, booking meeting rooms for internal meetings, answering and transferring phone calls and office machinery operations)

·Greeting customers and ascertaining reasons for visits to the customer care department

·Resolving student/ sponsor queries and complaints daily - face to face, telephonically or via email

·Following up on resolved cases

·Distributing marketing/promotional material and facilitating stakeholder events

·Cold calls to parents and prospective students

Company: Sheek Events and Communications

Position: Events Co-ordinator

Type of industry: Events and Talent Management

Period: February 2010 – September 2011

Key Responsibilities

·Preparing and presenting event proposals

·Assisting with the planning of events (exhibitions, workshops, private functions, corporate breakfasts etc.)

·Assisting event manager with event ‘look and feel’ (designs/concepts)

·Conducting site visits for potential venues as well as hotel visits for the client’s accommodation needs

·Sourcing new suppliers for different event components (including catering, AV, production,

décor, entertainment, florists etc.) and processing invoices for event suppliers/sponsors

·Sourcing quotations and preparing client budget

·Managing the business' supplier network

·Guest list composition, sending out invitations, managing RSVP lists and registrations on the day

·Booking travel and accommodation for guests and clients

·Assisting with ad hoc marketing activities as required, e.g. market research, sourcing quotes,

compiling media packs, maintaining press clippings book, setting up banners, posters and other

marketing related material for an event

·Setting up banners, posters and other marketing related material for an event

·Supporting sound and other technical team to ensure equipment are set up and working

accordingly

·Overseeing the event setup and clean up as well as sending out ‘thank you’ notes after each event

·Social media management – editing and uploading social media content, assist in developing

regular social media content

·Office administration support

Skills and Abilities

Fully computer literate in Microsoft Offices Suite (Word, Excel, Power Point, Access, Outlook and Visio) and Canva

Strong proficiency in Microsoft Project, Synergy and SharePoint

Deadline driven and calm under pressure

Strong relationship management skills and work ethic

Organised with excellent time management skills

Excellent written and verbal communication skills

Precise and detailed orientated

References

Company

Contact Details

The Transformation Legacy

Busi Raphekwane - Founder and CEO

+27-010-***-**** (Tel)

+27-82-685-**** (M)

adnmh1@r.postjobfree.com

Discovery Insure

Phumla Thebe – Head of Discovery Insure Projects

+27 (0-11-529-**** (Tel)

+27-73-390-**** (M)

adnmh1@r.postjobfree.com

Discovery Insure

Isma Ismail – Discovery Insure Events Coordinator

+27 (0-11-529-**** (Tel)

+27-82-858**** (M)

adnmh1@r.postjobfree.com

Midrand Graduate Institute

Phindulo Victor Litshani – Programme Manager

+27 (0-11-690-**** (Tel)

+27-81-574-**** (M)

Email: adnmh1@r.postjobfree.com

Web Address:wwww.mgi.ac.za

Sheek Events and Communications

Palesa Mosiea – Business Manager and Founder

+27 (0-58-713-**** (Tel)

+27 (0-73-355-**** (M)

Email: adnmh1@r.postjobfree.com

Web Address: www.sheekenc.co.za

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