Travel Coordinator Health Screener
Resume:
DELOIS CARTER
McDonough,GA*****
*********@*****.***
• STRONG FOLLOW-UP SKILLS
• CUSTOMER SERVICE MINDSET
• EXCELLENT NEGOTIATION TACTICS
• PERSUASIVE COMMUNICATOR
• COMPETITIVE
• TEAM PLAYER
Knowledge of computer reservations systems, GDS systems and e-travelling. Strong sales skills and commercial awareness, with the ability to interact, communicate and negotiate effectively as well as a sound knowledge of domestic travel trends.
Travel Laboratory Assistant/Phlebotomist
OneStaff Medical - Remote
May 2015 to Present
Collect and or receive specimens, prep for processing as well as run and test and report results via computers LIS system Travel Assistant
Agents Travel Marketing
May 2017 to November 2019
• Answer phones and emails and route to appropriate individuals in department
• Enter demographics into computer system completed travel booking details, updated phone numbers, and visa information.
• Assist with booking flights, hotels and limo's under the direction of a travel coordinator using Global Distribution system
(GDS) Apollo and Sabre.
• Monitoring The CDC to advise on health travel risk, as well as aid in any travel issues. Biometric Health Screener
Hooper Holmes - Olathe, KS
November 2011 to January 2016
My duties as Biometric Health Screener include counseling and promoting a healthy life style, performing Venipuncture, Finger-sticks, Blood pressure, BMI, Height/weight, run quality controls and calibrations on all testing equipment. D
WORK EXPERIENCE
Responsible for all collections and documentation delivered to the correct lab/agent. Wellness event planning and organization of screening stations’. Responsible for assuring that all OSHA AND HIPPA standards are up held. Overseeing the team of medical professional I lead and being able to problem solve and maintain the flow of the event in which I am responsible for leading.
Phlebotomy Supervisor
DIAGNOSTIC LABORATORY MEDICINE - Bedford, MA
February 2006 to November 2011
• Under the supervision of the Lead Laboratory Supervisor I travel to different sites insuring the proper collection and transportation of time sensitive and temperature sensitive specimens as well as performed redraws. Supervised phlebotomy team of 10 to 15, and activities to included training, Answering questions and resolved problems pertaining to test requisitions, specimen requirements, test additions, priority changes (from routine to STAT and vice versa) and patient results utilizing the Lab information system or other data retrieval system.
• Accurate, reliable, diligent and focused on the timely, quality completion of all lab procedure CLIA & OSHA Compliance. Work well under pressure and time constraints within high-volume environment
• Obtained a variety of specimens from patients of all ages, and mental capacities. Traveled to inpatient facilities, home visits, and patient service center locations and off-site collection stations as needed. While working as a Clinical Laboratory phlebotomist supervisor utilized: EKG's and Venipuncture, Finger sticks on individuals of all ages; including patients with traumatic and neurological brain disorders. Processed human urine and oral fluid specimens. Accession specimens; verify information on requisitions and specimen matches. Maintained specimen integrity. Accurately enter appropriate information into the computer system. Bar code and aliquot specimens with appropriate speed and accuracy. Knowledge of Meditech Medical Soft and E Clinical.
Helath and Benefits Consultant
Mercer - Norwood, MA
December 2005 to February 2006
• Answer incoming calls from plan participants and provide accurate answers regarding defined contribution retirement plans, defined benefit retirement plans, health and welfare benefit plans, and other human resource related services.Resolve all participant inquiries that require research or additional information by utilizing the appropriate resources and provide timely follow up as necessary.
• Enrolled in eligible benefits programs
Automotive Sales Consultant
Lynnway Luxury Auto Sales - Lynn, MA
December 2002 to February 2004
Sold High line automobiles
Front Desk Agent
Four Points Sheraton Hotel - Boston, MA
January 2001 to October 2003
Register guess, book reservation, delegate house keeping of tasked needed, scheduled guest for hotel restaurant, scheduled guests for shuttle rides to and from the airport.. Informed guests of local activities and attractions as well as sold attraction passes. Addressed guest complaints and concerns. Automotive Sales Consultant
Danvers Mitsubishi - Danvers, MA
October 2000 to December 2002
• Greet customer and assist them with find a vehicle that meets their needs
• Using the dealership Customer Relationship Management System (eLead) in managing all customer contact and keeping accurate records of every contact result
• Initiating appraisal of customer’s trade-in vehicle, gathering pertinent information on appraisal form and having your manager research trade value
• Following up on all post-delivery items, tag/title work, “we-owes”, and special requests to ensure that all customer expectations are met
• Assist in maintaining the lot is neat and alluring
• Met monthly quota by doing 20 to 25 deliveries a month Administrative Assistant
RR Donnely company-The Maids Home Services - Andover, MA September 1996 to August 1998
• Answer client phone call and assist in scheduling or canceling appointments
• Review and update daily schedules re-route employees as needed
• Coordinate all aspects of Team Member Relations events, Perform accurate data entry in ATS and HRIS
• Complete New Hire On-boarding process to include new hire paperwork, uniform fittings, ID cards and assignment of name tags and lockers
• Maintain inventory of all office supplies, stationary, business cards, and office equipment
• Assist in time keeping and payroll
Certification in Travel Agent
Ashworth College - Remote
Present
Certificate in EKG & Phlebotomy
Medical Professional Institute - Malden, MA
February 1998 to July 1999
High school or equivalent in General Education
Roxbury Community College - Boston, MA
September 1996 to January 1997
Sabre (1 year)
Pivot Tables (8 years)
Excel (10+ years)
Outlook (10+ years)
Microsoft Office (10+ years)
Epic (8 years)
Microsoft Word (10+ years)
ATS (3 years)
EDUCATION
SKILLS
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HRis (3 years)
Data Analysis Skills (3 years)
Payroll (3 years)
Scheduling (10+ years)
Lab Assistant
Phlebotomy
Apollo (2 years)
Data Entry Clerk — Proficient
October 2019
Maintaining data integrity by detecting errors.
Full results: https://share.indeedassessments.com/share_to_profile/ ab2a77e42002e551d0eac876e23a6721eed53dc074545cb7
Call Center Customer Service — Highly Proficient
November 2019
Applying customer service skills in a call center setting. Full results: https://share.indeedassessments.com/share_to_profile/ f08209c1131d5e0fbf57c8efd0e90daceed53dc074545cb7
Reliability — Highly Proficient
April 2019
Measures a candidate's tendency to be dependable and come to work. Full results: https://share.indeedassessments.com/share_to_profile/89e3473bdc81e4fd778886754accd901 Human Resources Skills: Compensation and Benefits — Familiar November 2019
Knowledge of compensation and benefits programs.
Full results: https://share.indeedassessments.com/share_to_profile/ 0bb7ebc077a4a3eed4219eb118de74a9eed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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ASSESSMENTS
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