Summary

Insightful and dedicated individual with exceptional customer service, time management and problem-solving abilities. Accurate and hardworking with exceptional written and verbal communication aptitudes. Performance-focused professional with an articulate and collaborative nature. Seeking entry-level opportunity to expand skills while facilitating company growth.

Skills

Able to develop rapport and strong work relations Excellent at maintaining client confidential

Able to conduct internet research Excellent at multitasking

Proficient in MS Office Initiative and problem-solving skills

Proficient in planning, organizing and presenting agendas

Experience

Engoo Online Teaching basic, intermediate and advance English skills.

Tutor Adept at creating and upgrading study materials to help students

02/2020 – currently improve their language and mathematics skills

Assessing student progress at each session, making recommendations

that increased effectiveness of tutoring and lessons.

Creating an engaging learning environment by encouraging questions,

sparking discussions.

Unicomer Chaguanas Submitted delinquent accounts to the collections department.

Credit Clerk Demonstrated self-reliance by meeting and exceeding workflow

07/2016 – 10/2017 needs.

Maintained accounts information specifically; arrears and credit limits

answering inquiries as well as negotiating outstanding payments.

Private Tutor Teaching basic, intermediate and advance English skills.

08/2018 – 07/2021 Taught basic, intermediate and advance Mathematician and English

skills.

Created a comfortable tutoring environment conducive to learning.

Designed individualized lesson plans for students struggling with

reading concepts.

Taught students how to study, take notes and complete test questions.

TT KRIBS Construction Chaguanas Handled management of communication to executives by taking and

Administrative Assistant making telephone calls, reviewing and prioritizing mail and composing

06/2014 – 10/2015 and typing correspondence.

Conducted research using various media sources to obtain relevant

data for staff requirements.

Organized and maintained filing and document management systems

by coordinating, archiving and purging files.

Prepare and modify documents.

Education and Training

University of the West Indies (UWI) Sept. 2018 - currently

MSc Criminology and Criminal Justice

COSTATT Sept. 2011- Sept 2016

BSc Psychology (Honors)

San-Fernando West Secondary Sept. 2006 – Sept. 2011

CSEC six (6) subjects

Activities and Honours

Member of YTEPP Alumni Association - General Secretary (2015 - 2017)

Member of Juvenile Court Project - Adult Peer Resolution (2018 - present)

Participant of National Crime Prevention Program - Youth Outreach Engagement (2019)

Surveyor, Ministry of National Security, Crime Prevention Survey - (present)

Certifications

Research(ing) the Digital Space: Trends, Methods and Ethical Issues, University of the West Indies - (2019)

Leadership Training, YTEPP Future Leaders - (2013)

Caribbean Family Support Network

National Peer Educators Program, Ministry of Sports and Youth Affairs

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