GRACE DEE C. DOMDOM

Villapark Subdivision Cabantian,

Davao City

097*-***-****

adnmaf@r.postjobfree.com

CAREER

OBJECTIVE

Interested to pursue in a long term career in an environment where I can contribute in the areas of human resource, training and development, relationship management, and other available openings that suits my qualifications.

QUALIFICATIONS

SUMMARY

EDUCATION

For three years I’ve been teaching as public school teacher where I’ve experience instructing primary students, and class sizes of up to 40 students; created unique activities that enhanced student literacy and mathematical ability; trained a student-teacher’s during immersion and grade level chairman.

Mindanao State University – General Santos City

Bachelor in Elementary Education

2016

Holy Trinity College – General Santos City

Master of Arts in Education-Major in Educational Management Earned 6 units

2018

WORK RELATED

EXPERIENCES

CONVERGYS BPO Company

Call Center Agent (October – December 2016)

Responsible for answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.

Member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.

Helped informing the customers of the product terms and features and project a professional company image through voice and online interactions.

Department of Education

Permanent Teacher (June 2017 – October 2020)

Communicates necessary information regularly to students, colleagues and parents regarding the student progress and needs.

Use relevant technology support, instructional resources, and update all necessary records accurately as required by law, district and school policies and regulations.

Participate in extracurricular activities such as social activities, sporting activities, also in department and school meetings. SKILLS AND

STRENGTH

Transferrable skills which allow for flawless services. Creative and efficient in planning.

Flexibility to understand when to follow directions and when to lead. Detail oriented with excellent organizational skills. Assess needs and determines the most effective approach. Easily establishes rapport with clients and colleagues.

Contact this candidate