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ANGELA HARPER

adnm8w@r.postjobfree.com 269-***-**** BaĴle Creek, MI 49014

Cleaning and organization

Focused and disciplined

ServSafe certified

Team-oriented

Grove St Cafe Delton, MI

Cook

**/***5 - 05/2019

Replenished food items from inventory and rotated ingredients. Regulated oven, broiler and roaster operations for cooking at correct temperatures.

Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Grilled and deep fried various foods from meats to potatoes. Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.

Hickory Timber Inn Hickory Corners, MI

Cook

02/2004 - 05/2019

Replenished food items from inventory and rotated ingredients. Regulated oven, broiler and roaster operations for cooking at correct temperatures.

Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Grilled and deep fried various foods from meats to potatoes. Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.

Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.

Enforced proper sanitation practices to prevent spoiling or contamination of foods.

Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.

Felpausch Food Center Delton, MI

Cashier

04/2003 - 05/2005

Operated cash register, collected payments and provided accurate change. Assisted with purchases, locating items and signing up for rewards programs.

Helped customers find specific products, answered questions and offered product advice.

Processed all sales transactions promptly to prevent long customer wait times.

Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.

Scanned customer purchases and supported transactions to streamline sales process.

Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

Skills

Experience

Verified customer identification for alcohol or tobacco purchases. Learned roles of other departments to provide coverage and keep store operational.

H&T Short Stop Delton, MI

Cashier,Deli Worker

06/2003 - 03/2005

Operated cash register, collected payments and provided accurate change. Checked signage and pricing to verify accurate displays on counters and in cases.

Received new inventory and rotated stock by dates to keep items fresh and usable.

Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.

Increased sales by suggesting specific complementary items to customers. Operated cash register to accept and process cash, check, card and mobile payments.

Processed all sales transactions promptly to prevent long customer wait times.

Organized ingredients and restocked supplies to prepare for busy periods.

Cleaned utensils, dishes and glasses for customer use. Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.

Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.

Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions. Family Dollar Hastings, MI

Assistant Store Manager

09/1992 - 01/1995

Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.

Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.

Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.

Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.

Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism. Built proactive and productive relationships with business agents to maintain operational efficiency.

Oversaw aspects of maintenance, inventory and daily activity management.

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve boĴom-line profitability.

Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.

Supervised cashiers in processing credit, debit, and cash payments to streamline sales.

Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.

Checked supply against demand by overseeing all merchandising decisions, replenishment and inventory management. Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response. StoneRidge Assisted Living

Health Aide

Supported patients by providing housekeeping and laundry services, shopping for food and other household goods, and running errands. Assisted patients with personal hygiene, dressing, bathing and other daily tasks.

Delivered basic health care services for patients, including checking vital signs and administering prescription medications.

Provided primary resident care and assistance with daily living activities.

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