ASHLEIGH THOMPSON

ashlecigghhuyahoo.com 614-***-**** Columbus, OH 43085

Summary

High-energy server skilled at weleoming guests, maintaining entrances and balancing server loads to optimize

‘operations. Collaborative, hardworking and ecient at priontizing and handling simultaneous tasks to promote positive

dining experiences.

Skills

+ Check payment processing

# High-volume dining

« Dish preparation

# Special dietary requirements

' Liquor, wine and food service

Experience

Darden resturants Pickerington, OH

Sewer

(08/2016 - Current

Department of education Columbus, OH

GeServices

orao1s - 0772016

Double Tree Hilton Columbus, OH

Banquet Server

oun012 - 122014

« Effective customer upselling

* Food safety understanding

«© Dining customer service

© Menu memorization

«Sales Techniques

‘ Satisfied customersby topping off drinks and anticipating condiments,

napkins and oiher needs.

‘* Operated POS terminals to input orders, split hills and calculate totals

‘¢ Promoted desserts, appetizers and specially drinks to optimize sales.

‘© Enforced minimum age requirements for consumption of alcoholic

beverages by checking Mlentification

‘* Provided exceptional service to high volume of daily customers.

‘ Collaborated with host, bus person and cook to serve up food and

beverage options.

' Grected customers, answered questions and recommended specials, wine

ans desserts o increase profit

‘* Reviewed identification for pattonsbefore serving alcoholic drinks.

‘¢ Presented patrons with menus and specials promply after seating,

following up to address questions before ordering

‘¢ Prepared both aleahoic and non-alcoholic beverages as specitied by

patrons, consistently delivering to tables orbar without spillage.

‘¢ Resolved inquires to consistently meet performance benchmarks,

‘© Assessed ausiomer account information to determine current issues ae

potential solutions.

‘© Built customer loyalty by placing follow-up calls to customers reporting

productissues.

‘¢ Made outbound phone callsto collec information from participants

‘* Developed new leads each day at orabove quotas.

‘© Carvied appetizer and drink ways around events and maneuvered around

{guestsand furniture without spilling

‘© Walked among lables and refilled water and beverage glasses or took

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