Abdirahman D. Sudi

Mobile: +1-437-***-****

Email: adnm3q@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS:

Excellent customer service skills, experience in responding to customers’ needs through effective and pleasant communication, friendly demeanor, and attentive listening.

Extraordinary administration skills –

Ability to prioritize, multi-task, lead, and solve problems effectively

Strong ability to manage competing priorities with ease

Microsoft Office Proficient – Word, Excel, Powerpoint

Works under pressure, energetic, detail-oriented, and quick learner.

Self-motivated: able to work independently and collaborate with team members to generate positive results

Language Proficiency in English, Arabic, and Somali

CORE COMPETENCIES:

Customer Service

●Ensured customer satisfaction through actively liaising with clients

●Successfully assisted customers through active problem solving and seeking solutions to issues that might arise

● Professionally and courteously answered client inquiries and ensured customer satisfaction

Communication Skills

●Excellent social skills with the ability to liaise with several customers

●Able to understand all written and oral communication

●Working within collaboration with team members to reach objectives

PREVIOUS WORK EXPERIENCE

Photographer, Sudi Photography, Remote, 2021

Customer Service Representative, Bank of Montreal, Canada 2021

Customer Service Representative, Expedia, Egypt 2020

Visual Design Intern, GAO Tek Inc. Remote, 2020

Technical writing support Content Creating GAO Tek Inc. Remote, 2020

Sectarian, Cambridge Institute, Yemen, 2015

Administrative Assistant, Modern Center, Yemen, 2010 2011

EDUCATION

Bachelor’s Degree in Dental & Oral Surgery, University of Aden, 2018

CERTIFICATES AND TRAINING

TICO Certificate Travel Counsellor Exam. 2020

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