Rebecca Robinson
Camden, SC **020
***********@*****.***
Skills
Excellent phone manner. Experienced in problem solving and conflict resolution.
Extensive customer service experience.
Strong analytical and organizational skills.
Knowledge of Conversational Spanish
Adept at all Windows Operating Systems; Word, Excel, Outlook, QuickBooks
WORK EXPERIENCE
01/2018 - 7/2021
Insurance Specialist
State Farm Insurance, Larry DiBiase Agency
Camden, SC
Part of a team of four Insurance Specialists. Responsibilities included:
Quoting and selling Property and Casualty, Life and Health policies to prospective and
existing clients.
Assisted clients with coverage and liability questions, as well as navigating the Claims
Process.
Managed office switchboard.. Lol
Was first point of contact for walk-in traffic; directing prospective and new clients to
the appropriate team member.
Responsible for solving service related issues regarding policies and new business.
08/11 - 10/17
Sam Kendall's Restaurant
Played a key role in creating and maintaining a regular, loyal customer base.
Acted as floor supervisor and lead server. Assisted in training and managing staff.
Licenses and Certifications
Licensed in Property and Casualty, Life and Health Insurance in the
State of South Carolina
.