Personal Management Assistant
Resume:
Emotionally intelligent and computer-savvy PA and Office Administrator with
strong interpersonal skills. Overall 15 of years of collective experience working in varied key job roles in the Administrative/Tender/Debtors Fields. I have a professional manner and I am looking for a challenging full-time role that will continue to improve my skills whilst supporting others and helping them shine. EDUCATION
BUSINESS
ADMINISTRATION
SERVICES
PMI
2017 – 2018
Incomplete – few more
modules to complete
ADMINISTRATION &
SECRETARIAL
Hi-Tech Computer College
2004 – 2004
GRADE 12 / MATRIC
Solvista Secondary School
2002 – 2003
WaheedaDawood2021@gmail.c
om
3 Strandbrook Crescent
Brookdale
Phoenix
Durban
4068
Wahi Dawood
C U R R I C U L U M V I T A E O F
W A H E E D A D A W O O D
CONTACT INFORMATION
WORK EXPERIENCE
P ROFESSIONAL P ROFILE
CORE PROFESSIONAL SKILLS
Able to process sensitive data
& handle all correspondence
and dictation with
uncompromised integrity and
confidentiality.
Can easily build rapport with
clients, suppliers and project
stakeholders both
in person and in writing.
Always maintains a positive
and consummately
professional demeanor, with
the ability to instill trust and
engagement of others.
Proficient in Microsoft Office
Suite
Managing, scheduling,
arranging, and co-ordinating
of bookings, calendars, travel,
accommodation, contacts,
conferences, training,
appointments, events.
Management of projects for
office, renovations.
BUSINESS ADMINISTRATION SERVICES
PMI
2017 – 2018 (Incomplete)
GRADE 12 / MATRIC
Solvista Secondary School
2002 - 2003
EDUCATION
EXECUTIVE PA – TENDER ADMIN – OFFICE ADMIN
KSP GROUP (PTY) LTD Sept 2020 – Current
Provided administrative support for Executive-Management Level staff
Responding to GM and Executive Management requests for information by liaising with other internal or external sources to gather information
Execute various tasks, including travel and accommodation arrangements for Clients
Arranging of meals and requests for meetings on behalf of the company Executive- Management
Handling of requisitions and purchase orders on the Build Smart system
Creation of payment requisitions to Finance
Reconciling supplier statements, dealing with investigation into invoices paid & outstanding, timesheets
Working with Tenders for the company from point of receiving to submission by myself
Working with Request for Quotes for the company from point of receiving to submission by myself
Working with the IDT Chemical Toilet Project for Mobile toilets at schools
Worked on a project that had a physical backlog of 5 months of Job Cards and checklists over a 3 week period for submission
Petty cash tracking, capturing and submission to finance
Obtaining of quotes as required
Maintaining folders on Internal Servers
Booking of hire vehicles
New Vendor requests and creation – paperwork completed and submitted to Executive Management
Administrative and clerical tasks (such as scanning/printing/preparing documents for signing)
Training, coaching of new staff on the procurement process of BuildSmart and questions they may have with regards to procedures BAKER/FOOD STYLIST
THE SOJEE QUEEN Sept 2018 – Present
I am currently self-employed and run a home-industry based business
Baker of Indian desserts and sweetmeats.
Food Stylist.
Baking of Novelty bakes for parties and events.
Meal orders upon request
MAKE-UP ARTIST & HIJAB STYLIST
WAHI SPARKLES MAKE-UP ARTISTRY & HIJAB STYLIST Dec 2015 – Present I am currently self-employed and run a beauty based business.
Bridal and special occasion makeup and hijab styling.
Makeup for photoshoots, pageants, weddings, events.
Makeup tutorials to assist in makeup application and tips.
Hijab Styling tutorials to assist in styling & draping application and tips. SENIOR MANAGEMENT ASSISTANT/PA TO THE MD
Rheochem (Pty) Ltd Jan 2013 – Apr 2018
All-round office administration duties.
PA, secretarial duties for the MD and Marketing Manager
Tender Admin Clerk - Assisting with and compiling documents, admin filling and completing all tenders with the Senior Manager.
Handling of petty cash entries, credit notes, invoicing, quotes on the QuickBooks System.
Handling logs and liaising with sub-contracted IT, VOIP and other electronic support suppliers.
Provide backup support, dealing of issues with regards to all electronic equipment for all staff in-house.
Standing in and support for Switchboard/Reception duties.
Data capturing of all relevant client and supplier information on all in-house systems, Microsoft programs.
COMPUTER PACKAGES
SAP
Build Smart system
QuickBooks
Jwalk – Bookmaster
Greenscreen – Bookmaster
Gradesoft Accounting
RBS Accounting system
MS Offıce Packages:
- MS Excel
- MS Word
- MS Outlook
- MS PowerPoint
- MS PDF
Remote Desktop – AHL
system
RH Internal Common Files
System
WORK EXPERIENCE CONTINUED
SKILLS - KEY JOB ROLES
P.A Duties to the
MD/Exec/Senior
Management
Tender Admin Clerk
Switchboard & reception
Credit Control & Debtors
experience
Office admin and technical
Data capturing
BBBEE, Skills development
admin & document control
Bookings for travelling staff
Technical admin support
Internal orders and sales
Presentation Preparations
Event planning and
management
Diary management and
Appointments
Purchasing & Orders
Team Player & independent
worker
Project management
Procurement duties
ADMIN CLERK
CQC SECURITY (PTY) LTD Mar 2020 – June 2020
Project management of the new offices.
- Overseeing, arranging renovations, carpentry and cosmetic additions to the office.
- Overseeing, arranging office furniture, equipment, security systems.
Handling of requisitions and purchase orders on the Build Smart system
Obtaining quotes and invoices for processing.
General Activity schedules for Executive Management handed in daily EXECUTIVE PA – TENDER ADMIN – OFFICE ADMIN
KSP GROUP (PTY) LTD Sept 2020 – Current
Dealing with Tracker – new unit requests, cancellations, invoices.
Creation of proof of delivery document that was used going forward
Co-ordinated grocery purchasing in bulk for Quarterly Charity drives done by the company, including packaging of said items with a team of colleagues WORK EXPERIENCE CONTINUED
INSURANCE SALES AGENT
Carphone Warehouse - Geeksquad Dec 2010 – Feb 2011
Processing of external sales made to the UK market.
Communicate contract guidelines to customers.
Customer support regarding Geek Squad assessments.
Maintain best standards and practices for Geek Squad.
Insurance Sales for equipment
CREDIT CONTROLLER
Primador Mar 2011 – Nov 2012
Processing of credit & debit notes on system and of month end statements
Working with SAP system.
Releasing of orders for sales & despatch.
Responsible for accounts management and maintenance for kzn client base.
Data capturing of all relevant client information on all in-house systems and
Microsoft Excel Ledgers.
To liaise with Head Office, sales, despatch to resolve any queries pertaining to customer accounts.
To issue legal letters to clients with debt over +120 days.
Duties include collections of overdue / current invoices.
Processing all recons, reports for Head Office & customers.
Reception duties for 30 minutes daily.
Approval of customers via the internal system prior to sales being invoiced out
Petty Cash handling for cash customers
Dealing with customer age analysis for health of the accounts R E F E R E N C E S
NODUMO SIBANDA
KSP Group/CQC Security
JEANETTE PILLAY
Rheochem (Pty) Ltd
SAGRIE GOVENDER
Primador
VISHAL GAYARAM
Carphone Warehouse – Geeksquad
GOURIE BRYCE
Seaco International Distributors
DUGGIE ISHWAR
Mapela Trading (Pty) Ltd T/A Sasol
MR HAFFEJEE/MR YM PARUK
Horwath Mahomedy Omar Paruk
ZAHIR MOTALA
M-Tech Business Services – AHL
Management
SUE SIMMONDS/IMRAN SHAIK
Lexis Nexis Publishing
(Butterworths)
NATHAN GOPAL
Norman Bisset & Associates
SUNITHA PILLAY
R.L Daly Attorneys
SENIOR MANAGEMENT ASSISTANT/PA TO THE MD
Rheochem (Pty) Ltd Jan 2013 – Apr 2018
Handling of the documents and information both hardcopy and electronic for BBBEE purposes including Socio-economic Development, Enterprise Development
& Skills Development capturing
Running of the Skills Development Learnership Programs, admin, mentorship to learners. Worked with CHIETA systems regarding submission of information required during and after the SDL program.
Assisting all Managers and staff as their support in all aspects required for their job requirements.
Support for ISO Quality Management System, I assisted with original updating of system when we moved Approval bodies. ISO 9001, 14001, 18001.
Creation and editing of forms, letters, documents, memos, reports for the company.
Handling of all accommodation bookings, training bookings, PPE requirements.
In-charge of company cell phone distribution to staff, contracts, dealing with loss/damage/theft claims.
Handling of Overtime logged hours and conducted overtime analysis
Typing of Delivery Notes with required supporting technical documents for deliveries.
Trouble-shooting all switchboard technical issues
Facilitated the booking of and service of company vehicles.
Typing up and editing of Technical Reports, Graphing of technical results, Jar Tests, Wall Charts,
Emergency Plans, MSDS & TDS for products.
ADMIN, RECEPTION, SECRETARY, INVOICING/ORDER CLERK, PAYROLL DUTIES
Seaco International Distributors May 2010 – Oct 2010
General Admin and office duties for Seaco and African Metals Corp (Seaco sister company).
Handling all reception duties and customer liaison.
All front office duties and other miscellaneous duties allocated to me.
Payroll duties, preparing salaries schedule and time sheet for Seaco.
Invoicing, credits and other financial documents required daily.
Quotations, e-mail correspondence for African Metals Corp.
Secretarial duties for African Metal, drawing up of documents.
Switchboard duties.
BAKERY MANAGER, GRV DATA CAPTURER, OFFICE ADMINISTRATOR Mapela Trading (Pty) Ltd T/A Sasol NMR Nov 2009 – Oct 2010
GRV Data capturing of all invoices received from suppliers into store, manually scanning and capturing all relevant figures.
Handling promotions, admin, meetings with suppliers regarding bakery stock and
promotions with reps, brand activators for C-Store and Bakery.
Receipting of goods received on daily basis.
Maintaining delivery order system for Bakery, C-Store from customers.
Controlled Bakery staff and production, presentation of food items.
Filing of admin documents for Mapela Trading (Pty) Ltd. CREDIT CONTROLLER
M-Tech Business Services – AHL Management Aug 2008 – Feb 2009
Responsible for accounts and maintenance for an international client base.
Duties include collections of overdue / current invoices.
Oversee customer relations with international client base.
Administration and handling of queries / cancellations and subs maintenance.
To Issue legal letters to clients with debt over +91 days.
To advise the different agencies of payment dates, change of payment terms
Responsible for generation of Tax Invoices off system.
Data capturing of all relevant client information on all in-house systems and Microsoft Excel Ledgers.
Oversee email correspondence with client base.
DEBTORS CLERK
Horwath Mahomedy Omar Paruk Mar 2009 – Oct 2009
Collections of fees overdue. Receipting of payments and filing.
Handling of Grindrod File, filing, handling correspondence (faxes/e-mails/telecom) for withdrawals and deposits done. Preparation of letters to Grindrod to advise of deposits/withdrawals.
Capturing of Fee Notes / Reversals / Credit Notes onto system.
Preparation of letters for partner (Mr AAH Mahomedy).
Preparation of Partners weekly ledgers for their meetings.
General Admin duties regarding filing/printing/post for debtors.
Generation of statements and responsible for postage to clients for Grindrod and Debtors.
WORK EXPERIENCE CONTINUED
HOBBIES & INTERESTS
Assisting with Charity
Drives
I plan and co-ordinate
events for a large group
of ladies yearly.
Party/Function planning,
management, advice and
set-up
Meditation
Avid beachgoer
Personal shopping for
clients and make-up
classes
Make-up and hijab
tutorials to post online as
a beauty vlogger
CREDIT CONTROLLER
Lexis Nexis Publishing (Butterworth) May 2007 – July 2008
Worked with the Government municipality books and corporate books amounting to
+R2 million debt.
Responsible for generation of Tax Invoices and statements.
To liaise with Front & Back Office customer services to resolve any queries pertaining t to customer subscriptions & orders.
Duties included collection of debt for overdue / current / future invoices for all Government and Municipality departments and corporate companies.
Oversee email correspondence with client base.
Administration and handling of queries / cancellations and subs maintenance.
To ensure maintenance of all accounts and Customer Service.
Investigation and raising of credit notes and query resolutions.
Tracing for client contact details for smaller corporate clients.
Data capturing of all relevant client information on all in-house systems and Microsoft Excel Ledgers.
DEBT COLLECTIONS CLERK
Norman Bisset & Associates Oct 2006 – Mar 2007
Call Centre agent with Debt Collection duties.
Legal collection of outstanding monies.
Liaise with clients telephonically and interpersonally.
Responsible for all sundry charges attached to debt collection per client.
Duties include own administration and filing system upkeep as well as issuing of legal letters and responsible for all correspondence with clients thereafter.
Data capture of all relevant information regarding said accounts. WORK EXPERIENCE CONTINUED
DEBT COLLECTIONS CLERK
R.L Daly Attorneys May 2004 – Sept 2006
Call Centre agent with Debt Collection duties.
Legal advisory and credit advisory duties
Debt collections on cycle 5 accounts (+240 days and over)
To credit check customers’ accounts with major retailers
Data capture of all relevant information regarding said accounts
To do follow up credit checks until a resolution is met.
To liaise with Consumer Credit
Process all internal and external requisitions
Contact this candidate