SARANYA PUSHPARAJ

Mobile: +919*********

E-mail: adnlrp@r.postjobfree.com

Career Objective: -

To work as professional process associate applying my organizational skills and knowledge of standard operational procedures to achieve company goals.

Work experience: -

4.0Years

Transaction processing associate,

Accenture solutions Pvt Ltd, Chennai India.

Collect, Interpret and review shipment information.

Predict project trends.

Reports for management and stakeholders.

Duties & Responsibilities: -

Received E-mails form customer and verify the product description and freight rates from our client data.

The same will be forward to customer and get confirmation and confirm the bookings. Booking details and shipping documents shared to customer and discharge port as well.

Booking details and shipping documents shared to customer and discharge port as well.

Highly proficient in HS & HTS classification.

Review of Consignment-notes to ensure that we’re complaint with the trade compliance polices for Accenture.

Handling & resolving customer complaints regarding shipment & customer problems.

Supporting to peer pressure under huge volume, handling adhoc activities & Role play of Accenture Policies

Processing forms, orders and applications requested by the customer.

Identifying & escalating priority issue and reporting to the lead management.

Reduced the turnaround time my implementing new ideas.

Client Calls, Presentation, Minutes of Meeting and updating of process updates on weekly basis.

Working with highly confidential applications on client basis Citrix Main Frame (Team talk) & Citrix (ODE & KOFAX) / IBM Lotus notes / Live Link PDSM (ECM).

Got cross trained in various process by the clients and maintained 100% accuracy & Taking UAT testing to the team.

Used advanced Excel functions to generate spread sheets and pivot tables.

Technical skills:-

Advanced MS office & Power BI (Power query / Power pivot / Power view)

Report & Dashboards

Operational excellence & tableau

Making Import, Export documentations

Manual software test

Other skills:-

Languages Tamil / English / Hindi (read& write).

Interpersonal Analytical mind, Ability to develop

. Strong relationships

Business Grasping new technologies quickly, Good team player & Good communication skills.

Academic Profile:

2011 – 2015

Bachelor of Engineering (Computer Science) 72%,

Sri Ramakrishna Institute of Technology, Coimbatore.

Bio data:-

Name : Saranya Pushparaj

DOB : 14-March-1994

Address : No. 3/93 Kumaran kudil street, Thuraipakkam Chennai- 600096.

Declaration:-

I, Saranya Pushparaj do hereby confirm that the information given

above is true to the best of my knowledge and belief.

SARANYA PUSHPARAJ

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