General Manager/Project Manager

Randhir Kumar Pandey

**** ******** ****, **************, ******** 22407

540-***-****; adnlrk@r.postjobfree.com

Fully Work Authorized; No Visa Sponsorship Required.

PROFESSIONAL SUMMARY

Project management professional with more than 14 years of experience.

With over 2 years’ experience as a Scrum Master on a scrum team facilitating the Agile approach within the team.

Experience with team management, resource management, conflict management, project management and communication.

Excellent understanding of Agile and Waterfall

Through understanding of software development life cycle (SDLC)

Excellent skill on data and stakeholder analysis.

Excellent project and innovation management skills with ability to coordinate multiple projects simultaneously.

Experienced with requirement analysis and gathering, capturing stories, issue tracking and solving.

Excellent mentoring and coaching skills developed through working with diverse project management and from scrum team.

Experience with MS Office excel

Strong communication skills with the ability to communicate appropriately in business and technical situations.

KEY SKILLS

-Project management

- Planning, coordination, and implementation

-Program monitoring

-Cross functional coordination

-Working from Remote

-Customer service

-Excellent working knowledge of Microsoft Excel

-Good typing speed

-Team and budget management

-Conflict mitigation/transformation

-Partner’s evaluation

-Reporting

Education/Certification:

- Masters in Sociology; Tribhuvan University, Kathmandu, Nepal

- Diploma in Civil Engineering, Tribhuvan University, Kathmandu, Nepal

- AWS Certified- Valid through 01-23-2024

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PROFESSIONAL EXPERIENCE

Organization: AARP-Washington, D.C

Period: Nov 2017 to Dec. 2020

Position: Scrum Master

Project: Membership

AARP was in the process of digital transformation and changed the project management methodology from waterfall to agile for it. As a part of its, AARP was upgrading their mobile app development at the moment.

Worked with the product owner to facilitate preparation and prioritization of the product backlog and with team to finalize Sprint backlog.

Facilitated all team coordination, including the Daily Stand-up, Planning, Review, and Retrospective meetings.

Eliminates impediments – Many blocking issues were beyond the team’s authority and required support from other teams. Being a Scrum Master actively coordinated to address those issues so the team can remain focused on achieving the objectives.

Worked together with Product owner in Planning Product Release strategies and organizing various User Story writing event for the development team.

Implemented Agile/Scrum as a project management methodology/framework.

Used JIRA as Agile project management tools and maintained backlog.

Developed various change management and risk management strategies using techniques SWOT analysis, Document review, information gathering, etc.

Generated burndown and burnup chart, sprint report, release burndown, issue report, time tracking report, user workload report, etc. for managing team progress as well as to report it to stakeholder and management.

Organization: Red Roof Inn, Fredericksburg Virginia

Period: 01/2016 – 11/2017

Position: General Manager

-Managed the motel.

-Followed and maintained the brand specific standard guideline.

-Managed overall staff and inventory.

-Train and coach staffs on the guidelines and standard procedures

-Monitored and ensured all the standard procedures are followed.

-Answered the guest queries and ensure guest satisfaction.

-SWOT analysis among the comp set.

-Planned yearly revenue and regularly tracked its achievement.

-Coordinated with the service providers.

District Project Manager

United Nation (UN) - World Food Program (WFP), Kathmandu Nepal

Period: 02/2011- 12/2015

UN-WFP is the world’s largest humanitarian organization. Its main objective is to serve people in crisis either natural or manmade.

-Managed district support program for Rasuwa district from 28th April to 8th August 2015 after the major earthquake of 25th April 2015 in Nepal.

-Planned and implemented all the emergency support activities for 4000 households (21480 population) in the geographically challenging area.

-Coordinated at the district level with all the concerned national, international and government agencies to make the support activity effective.

-Managed livelihoods development program planned for 20,000 beneficiary households under rural community development program and 30,000 primary level students in the regular activities of WFP before and after earthquake.

-Demonstrated exemplary expertise in reviewing proposals submitted by implementing partner (IPs) and drop down the cost by 15%

-Supported IPs in annual budgeting, program/benefit alignment with target and in selection & implementation of livelihoods development initiatives.

-Monitored before, during and after the implementation and track the progress as per set indicators.

-Ensured the smooth operation of development policies and proper utilization of supported fund.

-Framed strategies for the implementation of the project activities, prepared implementation plan and resource requirement for the timely completion of all the planned activities.

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