Amanda J. Rubin Chicago, IL adnlph@r.postjobfree.com

312-***-**** linkedin.com/in/amandarubin22/

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PROFESSIONAL SKILLS

Communicator & facilitator with 15 years of experience as a Conference Center & Concierge Services Manager. I utilize my fine-tuned interpersonal communication skills and supreme organizational and detail- orientation skills to achieve success and exceed expectation in my roles. I am known for my exceptional level of professionalism and diligent work ethic and have received numerous accolades from clients and managers throughout my career.

EDUCATION

UNIVERSITY of WISCONSIN, Milwaukee

Bachelor of Arts, cum laude

Majors: Communication & Spanish

Class of 2000

WORK EXPERIENCE

Conference Center & Concierge Services Manager 2006-2020 Concierge Unlimited International - Chicago, Illinois

Manage Conference Center and provide concierge services at 311 South Wacker, a 65-story, Class-A office building with over 100 companies, totaling 4000 people.

Create and maintain long-term, successful relationships with tenant/clients.

Establish solid reputation among building management and staff for proactive attention to detail, trust, confidentiality, and high level of business professionalism.

Manage 15,000sq.ft. conference center:

o Handle all aspects of event/meeting from start to finish. o Schedule multi-room meeting calendar & event contracts. o Coordinate room set-up and preparation.

o Create hospitable environment for all guests.

o Instruct and train meeting hosts & attendees on sophisticated audio visual equipment. o Troubleshoot and resolve complex audio visual and facility related issues. o Arrange and order catering, décor, linen, furniture.

Market and promote conference center, concierge services, and other building amenities to tenants in efforts to increase usage.

Secure complex and difficult to get restaurant & hotel reservations theater & sports tickets.

Execute complex transportation and off-site event logistics

Build and foster strong network of contacts in the hospitality industry to include theater & entertainment, hotels, restaurants, tourism and more. Additional Accomplishments & Recognition:

Continually recognized for capabilities and achievements

Received numerous complimentary testimonials from top-level executives.

Promoted often throughout career.

Management and execution of Annual Tenant Appreciation Events hosting over 4500 people

Execution of Annual Company Silent Auction for 13 years. Amanda J. Rubin Chicago, IL adnlph@r.postjobfree.com 312-***-**** linkedin.com/in/amandarubin22/

2 of 2

Legal Assistant 2003-2006

Greer, Burns & Crain, Ltd. - Chicago, Illinois

Responsible for supporting 2 high-level attorneys.

Transcribe, format, and edit Intellectually Property correspondence and legal documents.

Conserve attorneys’ time by reading, researching, reviewing, verifying, and routing correspondence, reports and legal documents, drafting letters and documents.

Maintain high-level of confidentiality regarding client departmental information per firm’s policy.

Took on additional tasks/responsibilities as needed. Member Services Representative 2000-2003

East Bank Club – Chicago, Illinois

Serve members by providing information regarding all aspects of the health club

Resolve facility and service problems when they arose.

Ensured high level of professionalism and excellence was achieved while interacting with club members.

Greeted and provided a positive first impression of club to current and prospective members.

Established and maintained professional relationships with key club members.

Provided information on the facility in a timely, accurate, and professional manner.