Suzanne Ayotte

Phone: +1-630-***-****

Skype: fractalwellness

*** *. ******* **. **********, IL 60540 adnln0@r.postjobfree.com

OBJECTIVE

Seeking a remote work opportunity where I will be able to utilize my background in sales, coaching, account management, and customer service.

QUALIFICATIONS

●Bilingual- English (American) and Spanish (Level C1)

●Coaching-Life, Dating, Relationship, and Health Coaching

●Web content creation, blog, and podcast

●Experienced in social media marketing, email marketing, online community management

●Ability to create and manage websites on Wordpress

●20+ years of experience in customer service, account management, and sales

●Word, Excel, Wordpress, Customerly Chat, Hike Seo, Mailchimp, Canva, WordSwag, Calendly, Slack, Zoom, Survey Monkey, Google Analytics, FB ads, Buffer

●Type 55+ words/minute

●Certified in Emotional Freedom Technique

●Certified in Cognitive Behavioral Anxiety Management

WORK HISTORY

Owner/Life Coach, Fractal Wellness August 2017 - Present

●Coach clients on effective communication, setting boundaries, strengthening their relationships, managing emotions, and shifting their mindset

●Work with clients on goal setting and taking the steps to achieve their goals

●Help clients incorporate healthier lifestyle habits and how to better manage their time

●Guide clients through difficult life situations and conflict resolution

Cut and Color Specialist, Dolce Vita Orlando, FL April 2013 - July 2017

Responsible for weekly inventory, appointment booking, and product orders

Balance the budget

Met monthly service and product sales quotas

Build customer relationships and perform hair services

Cut and Color Specialist, Bonne Vie Salon August 2009 - April 2013

●Assist owners in marketing and carrying out salon promotions

●Maintain well established relationships with current clients and develop new clients

●Appointment booking

General Manager/Stylist, Saks Fifth Avenue March 2003 - July 2009

●Responsible for marketing the salon and attending networking functions along with handling salon merchandising and retail product promotion

●Accountable for salon payroll, inventory, profit and loss reports, weekly productivity and variance reporting

●Taught classes on selling retail, improving sales, and team building

●In charge of interviewing, hiring and training new hairstylists, nail techs, and estheticians and holding monthly meetings to keep employees up to date on product knowledge and sales goals

Mortgage Loan Consultant, M&T Bank November 2005 – November 2006

●Developed a network of referral sources including realtors, builders, and developers

●Worked closely with the client and managed the account through their home buying process

●Met potential borrowers from referral sources in order to qualify them and forward the information to the underwriter

●Obtained and analyzed pertinent financial and credit data to assist in mortgage approval

EDUCATION

Western Illinois University Macomb, IL USA

Major: Marketing 1998 - 2000

Tricoci School of Hair Design 2000 - 2001

Premier Salon Leadership Training Program 2007

Institute For Integrative Nutrition-Health Coaching Program 2014

Barcelona Language Immersion Program 2017 - 2019

Social Media Marketing Course 2018

Neuro Linguistic Programming Achology Course 2019

Holistic Holiday At Sea Nutrition Classes 2014-2015

EXTRACURRICULAR

linkenin.com/in/SuzanneAyotte/

Instagram: @fractalwellness

Quora: https://www.quora.com/profile/Suzanne-Ayotte-1

Author of “Bounce Back From Your Breakup”

fractalwellness.com

Podcast: Compassion Training: Talking About The Things That Make Us Human

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