SURESH BABU.V.P

+919********* adnlg7@r.postjobfree.com

adnlg7@r.postjobfree.com

CAREER OBJECTIVES

I Want a highly rewarding career where I can use my skills and knowledge to help the company and my coworkers is successful.

PFOFESSIONAL EDUCATION BACKGROUND

Graduation from Calicut University

Secondary board education from board of education Kerala government.

Department of Protective Systems Dubai Police.

Fire Training from Dubai Civil Defense.

Loss Prevention Officer Certification Programme from Marriott International

First Aid Certification from First Aid International

Global security University Tier03, Tier04, Tier05 certifications from Marriott international.

Dubai way Champion Certification from Dubai Tourism and Commercial

Security Manager Certification from SIRA (Security Industry Regulatory Agency) Dubai, UAE.

PROFESSIONAL EXCELLENCE SUMMERY

Have over 17+ years of experience in the Security& Safety area are utilizing common applications.

Have proven ability to adopt with the new concepts and measures.

Capacitated with first-paced functioning and persuasive work environment.

Have necessary acquaintance in querying skills and interpersonal skills both in verbally and written.

PROFESSIONAL BACKGROUND

2020 November – 2021 February, Worked as Security Manager with Fisherman cove Resort, Seychelles(Previously named as Le Meridien Fisherman’s Cove) with the following responsibilities:

Developing and implementing security policies, protocols and procedures.

Controlling budgets for security operations and monitor expenses

Recruiting, training and supervising security officers and guards

Lead the team for any crisis situations.

2020 March – 2020 November, Worked as Loss Prevention Manager (Security Manager) with Le MeridienFisherman’s Cove Hotel & resorts, Seychelles along with the following responsibilities.

To set-up the implementation of the Security, Safety and Incident procedures as well as Crisis policies of the hotel.

Involve the managing and controlling all safety & security related functions within the hotel.

Deliver hotel wide training of security, safety fire and emergency procedures.

Protect the building and company assets.

Ensure all fire and life safety systems remain fully functional.

Carry out inspections and monitor hotel compliance.

Controlling budgets for security operations and monitor expenses.

Recruiting, training and supervising security officers and guards.

First contact to all incidents/accidents other crisis related issues of the hotel.

2017 October – December 2019, Worked asAssistantLoss PreventionManager with Marriott ExecutiveApartments, Creek Dubai, United Arab Emirates with the following responsibilities.

Manages the daily functions of the department to ensure protection of property assets, associates, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and associate satisfaction while achieving the operating budget.

Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals;

proactively taking action and going beyond what is required

2014 – 2017,Worked as a Loss Prevention/Security Supervisor with Courtyard by Marriott WTC Abu Dhabi(Pre - opening) with the following responsibilities:

To lead and supervise the implementation of security & safety measures for the protection of property, associates and guest visiting or staying in the hotel.

To take over the assignment of LP Manager in his absence.

To report to the Asst. Loss Prevention for Fire Safety matters and to the LP manager, all intelligence and security matters/issues related to hotel.

To lead the Security Officer and the Shift.

To advise management on all matters relating to security and safety and to implement hotel contingency plan in the absence of LP Manager.

To familiarize all government regulations pertaining to hotel industrial security & safety.

To assist LP Manager in liaison with the Police Department CID, and Civil Defense & follow-up cases under their jurisdiction. Review the progress of all investigations and the techniques that are being used.

To effectively investigate and conduct inquiries on incidents, felonies, misdemeanors, theft, losses, casualties, injuries, etc., that occurs in the hotel. Deals personally with guest and associates concerning the above incidents.

To review all investigation reports to ensure that the information gathered as evidence is properly documented.

Conduct key control audit, monitor electronic key boxes, issue/receive master keys, radios,

Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions and alarm systems. Respond to accidents, contact EMS or administer first aid/CPR as required

Report work related accidents, or other injuries immediately upon occurrence to manager.

Maintain awareness of undesirable persons on property premises.

Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.

Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures

To maintain files and records of wanted person, bad-debtors, confidence tricksters, unwanted and troublesome guest, pimps, prostitute and others who may cause trouble or embarrassment to the hotel.

To assist LP Manager to advise management of any irregularity of associates or guest behavior & to confer with management on unusual security measures or events.

To administer the activities of Security & Loss Prevention Department and its personnel. Recommend and conduct training of security personnel, ensuring attendance and training documentation.

To implement contingency plans for emergencies, such as terrorist activities in the area, typhoons, earthquakes, and fires. Ensure training for members of Hotel Emergency Response Team, to support the above emergencies.

To assist LP Manager to conduct orientation and ensure that new employees understand the responsibilities of the Security Department pertaining to their own security and safety, as well as that of the hotel and guest.

To assist to review and update the Security & Loss Department’s policies and operating procedures as required, complete all Security & Loss Prevention and Fire Safety Reports on time and distribute promptly. Keeping all necessary records as per required policy & procedure.

Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible

Address guests' service needs in a professional, positive, and timely manner.

Support all co-workers and treat them with dignity and respect.

Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

Develop and maintain positive and productive working relationships with other employees and departments.

Partner with and assist others to promote an environment of teamwork and achieve common goals.

Actively listen to and consider the concerns of other employees, responding appropriately and effectively

2013 to 2014 – Worked as a Loss Prevention Officer with Marriott Hotel & Marriott Executive Apartments Al Jaddaf (Pre - opening), Dubai, United Arab Emirates with the following responsibilities.

To manage the safety and physical security program and to enforce the program within the scope of the hotel requirements. To monitor the day-to-day operations of subordinate security force for the physical security and safety of the hotel assets, in accordance with hotel policies and government regulations. To ensure maximum security & safety of guest and hosts. To assist the LP Manager/Asst. LP Manager in all areas of the hotel interior.

2009 to 2013 – Worked as a Security Supervisor/Security Officer with Serve u (Leading Security outsource company) Dubai, United Arab Emirates.

Uptown Midriff Dubai, UAE Security Supervisor

Emirates National Bank Dubai, UAE Security Supervisor

Ritz Carlton Dubai Security Shift Leader

Almoosa Tower Dubai Security Officer

Village Mall Jumeirah Security Officer

2007 to 2009 – Worked as a Security Supervisor with the following Hotels back in India as a temporary basis.

Radisson Plaza Kumarakom, Kerala India Security Supervisor

Coconut Lagoon resorts Kumarakom, Kerala India Security Supervisor

Casino Hotel Cochin(CGH Earth Group) Security Supervisor

2004 to 2007 – Worked as Security Supervisor/Security Officer with Eagle Hunter Security Services Dubai, United Arab Emirates

During the tenure with them I had engaged working for the following organizations:

Safeer Mall Sharjah Security Supervisor

Oasis Beach Hotel Jumeirah Security Shift Leader

Kempinski Hotel Ajman Security Officer

Trainings Completed

SIRA Dubai Security Manager

Department of Protective Systems Dubai Security Officer Certification

Dubai Civil Defense Fire & Safety

Marriott Global safety &Security LP Officer certification

Marriott Global safety &Security (Dubai Cluster) Crisis table top trainings.

Marriott Global Source All Crisis related Trainings

Global Security University Tier1,11,111,IV& V Certifications

Marriott International ESSM

Marriott International Foundation of Leadership

Performing as Trainer in the below areas.

Safety Matters for all Hotel associates.

Fire for all Hotel associates.

Manager On Duty

Job Safety Analysis champion

15minutes topic for other departments

Monthly 4hour

Armed Attacker/Active shooter for all associates

See Something/Say Something for all associates

Bomb Detection/Threat call

Slip, Trip & Fall for all associates

First Aid & CPR scenarios for all first aid team

Fire Evacuation department wise for all associates

HERT / FERT

Kitchen safety

Special safety for Engineering team

Annual Safety Refresher for all associates

Housekeeping security for HK team

Managing vehicle accidents for bell desk & valet team

Outsource security team

Bomb Threat call for front desk& AYS

Safety Induction for new associates

Ving card operation for LP team

Chemical hazard for stewarding, kitchen &Engineering team

Crisis Table top training for ERT team

Covid – 19 Awareness for all associates

Marriott Global Safety & Security Audits undertaken

Threat condition property audit

SSA property audit

ISRA property audit

BSA property audit

PCI/PII property audit

IPPA property audit

SIRA cctv audit

HSE property

Civil Defense Fire & Safety audit

Owner Property safety audit.

Skills & Strength

Strong Communication skills (verbal, listening, writing)

Innovative

Pro-active and reliable

Able to work alone and within a team

Keen to details

Fast Learner

References

Upon request

Personal background

Birth Date : 01/05/1972

Nationality : India

Languages known : English, Hindi, Tamil, Malayalam

Marital status : Married

Passport No : R8204338

Declaration

I certify that all the information above is correct and references are available if they are needed hoping that my experiences will be useful to you.

SeychellesSuresh Babu

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