Curriculum Vitae Of
Farhaad Ebrahim
Personal Details: Farhaad Ebrahim
Address: ** *******, ******, *******
Mobile Number: 083-***-****
E-mail Address: adnldy@r.postjobfree.com
Marital Status: Yes
Home Language: English
Date of Birth: 1980-06-02
Age: 41
Driver’s License: Yes
Software skills: Ms Office Suite, Ms Doc, Outlook, Ms Windows 2000, SAP Distribution Module, SAP Retail point of sale Module, Syspro 6.0 & 6.1, NetSuite, IQ Retail, Microsoft Dynamics
Tertiary Education: Diploma in Warehouse Management, Diploma in Logistics, First Aid Training level 1 & 2, Fire Training, Occupational Health and Safety training
References: Mr Andre McKop – Warehouse Executive 083-***-****
Philip Morkel – CEO of Ambassam 083-***-****
Mujeeb Ebrahim – Financial Director 082-***-****
Akheel Pragjee – Managing Director 083-***-****
Career History: Warehouse and Distribution Manager
Signature Cosmetics & Fragrances
Warehouse
Staff Complement, 60 Staff
Johannesburg, South Africa
May 2018 – Current
Responsibilities
Strategically manage warehouse in compliance with company’s policy and vision.
Initiate, coordinate and enforce optimal operational policies and procedures.
Oversee receiving, warehousing, distribution and maintenance operations.
Setup layout and ensure efficient space utilization.
Adhere to all warehousing, handling and shipping legislation requirements.
Maintain standards of health and safety, hygiene, and security.
Ensure that the company’s internal security protocol is followed strictly.
Safeguarding of all company assets by enforcing security procedures and protocol.
Administer tight stock control and reconcile with ERP stock system regularly.
Manage risk, shrinking and wastage in the warehouse.
Constantly liaise with all stakeholders to receive feedback and monitor the quality of services received and provided i.e., Signature stores, production admin/finance departments, supplies and third-party service provides.
Staff management and performance optimization.
Conduct staff training, development, counselling, and appraisals.
Ensure all staff abide by the company’s code of conduct and the basic conditions of employment, taking disciplinary action against offenders if necessary.
Produce reports and statistical analysis measuring company KPI’s.
Processing store orders and fulfilling the order schedule.
Ensure quality objectives and delivery deadlines are met.
Ensure that the export shipping inspections are carried out on time and with correct processes.
Working closely with the stock control admin department to ensure correct system data integrity and stock take accuracy.
Updating of biannual order sheets issued to stores.
Ensuring high aesthetic standards and cleanliness in all warehouse areas and zones.
Maintain the warehouse by constant inspection of equipment and issuance of work orders for repair and requisitions for replacement.
Prepare annual budgets for procurement that fall under your direct control.
Achieving financial objectives that relate to the warehouse in connection with revenue generation or cost saving as defined by management.
Constantly update technical knowledge by attending educational workshops, reviewing professional publications and establishing personal networks.
Demonstrate strong leadership and teamwork to achieve objectives.
Constantly work with management to improve and enhance warehouse processes.
Responsible for doing the procurement for the entire chain for consumables, packaging, stationery, and cleaning material.
Career History: Group Warehouse Manager
Jasco Electronic Holdings
Warehouse
Staff Complement, 20 Staff
Johannesburg, South Africa
September 2015 – December 2017
Responsibilities
Management of stock.
Stock Levels are maintained for each Warehouse Region in Johannesburg, Bloemfontein, Durban, Cape Town and Port Elizabeth.
Splitting of hardware and software orders nationally for project warehouses in each region.
Overlooking repair quotes of hardware and software for the SLA in place with project managers.
Arranging national stock counts Weekly and Monthly.
Weekly reports on Stock availability in the warehouse regions.
Ordering Stock from procurement.
Sending invoices to finance.
Checking that virtual quantities correspond with physical quantities.
Shipping
Approval of quotes for daily shipments.
Arranging import shipping and quotes.
Assisting with invoices for cross border shipments.
Ensuring that the best rates are obtained for freight.
oSuppliers
Giving a forecast to suppliers.
Forwarding Invoices to Finance.
Arranging quotes for out of warranty hardware and Software.
Following up on repairs and giving feedback to National Directors
oWarehouses
Checking that warehouses are neat and tidy.
Ensure that old stock gets wasted and disposed of in the correct manner.
Ensure that proper controls are in place and applied regarding warehouse access.
Consistently apply warehouse processes and procedures, and ensure staff are trained.
Maintain all warehouse paperwork and records.
Ensure compliance with Health and Safety regulations.
Report any Health and Safety risks and / or incidents.
Tracking shipments sent to contractors and clients and address any delays.
Tracking stock sent to supplier.
oHSD
Checking that stock levels do not exceed limit.
Arranging production runs to load OS system on Hardware.
Arranging maintenance stock to be imaged.
Managing process around repairs and refurbishment.
Managing HSD revenue targets.
oManage strategic direction of the Warehouse Team.
Set long term goals once every 6 months.
Set short terms goals monthly.
Plan and apply long term goals.
Plan and apply short term goals to meet long term goals.
Continuous project tracking and adjustments.
oContinuous Staff Management
Support Performance Management.
Ensure that job profiles in place for all jobs.
Conduct annual performance review and record outcome on file.
Hold performance discussions regularly both formally and informally.
Investigate non-performance issues and ensure that it is resolved speedily.
Foster a spirit of committed teamwork.
Ensure compliance with disciplinary code.
Train finance unit and raise awareness and knowledge of financial matters.
Facilitate career development.
Ensure that annual career development discussions are held and that career discussions documented and on file.
Ensure that career development is assessed against individual needs.
Manage Teamwork.
Be in regular consultation with team.
Facilitate effective team interaction.
Ensure that each team member used to his/her full potential.
Career History: Senior Account Distribution Manager
Ambasaam Pharmaceutical Distribution
Warehouse
Staff Complement, 23 staff
Johannesburg, South Africa
October 2013 – August 2015
Responsibilities
Overseeing the entire pharmaceutical process from when goods are received, until the Final Pharmaceutical product is delivered to the customer.
Responsible for the entire Implementation of Compliance Management systems in the warehouses in Port Elizabeth, Durban and Cape Town.
Manage all aspects of the warehouse operation, with safety of employees and efficiency of the operation being the priority. Tasks and duties include:
Prepare various reports for customer materials shipped and received at the warehouse, ensuring that all damages or problems are recorded· Develop, implement and enforce material-handling policies/procedures, and regulatory-compliance procedures.
Determine compliance with laws, regulations, and/or standards and complete appropriate documentation as required.
Maintain accurate and up-to-date inventory records and ensure that inventory reports are prepared and distributed to the customer or relevant Senior Managers/Directors as required. Notify Senior Managers/Directors of any capacity or inventory problems
ensuring accuracy of stock picking.
Overseeing the management of the dispatch and rotational count teams.
Responsible for ensuring stock movement between branches is efficient and timely & ensure stock is maintained and rotated properly and regularly.
Prepare warehouse activity reports, including KPIs, daily/weekly operations report, health and safety, human resources.
Responsible for implementation of Health and Safety guidelines.
Ensure all material-handling equipment, structures or materials are maintained, including regular safety inspections.
Review the warehouse operation throughout the work process and at completion, including the daily “circle check” (TC to create) to ensure that all products are stored safely.
Maintain proper security and good housekeeping of both premises and stock.
Responsible for human resources (liaising with HR Manager where necessary), including:
oThe training of employees
oStaffing actions
oStaff succession plans
oStaff performance evaluation
oEmployee personal-development plans
oConducting a coaching session with each employee as required (to discuss)
oManaging conflict and discipline when necessary, motivating, and inspiring team to optimize performance both individually and collectively, to build moral and reduce turnover.
oKeeping all employees informed through meetings and written communication.
Oversee security and general upkeep of warehouse, including regular maintenance of equipment.
Offer alternative solutions to system and procedural issues that may disaffect productivity and/or customer service or compromise health and safety.
Be accountable to the customer for both quality and quantity of output and resolve any problems, ensuring that potential customer complaints are escalated.
Continuously monitor effectiveness of the warehouse-operations strategies aimed at reducing operating costs, including wages, and improvement of quality-control procedures.
Act as the ‘voice’ of the warehouse operations at management meetings.
Develop constructive and cooperative working relationships with those on your team, as well as cross-functionally.
Regular monitoring of warehouse efficiency – collating of data to ensure that objective performance and efficiency milestones are monitored.
Establishment of controls to ensure that stock is safeguarded in warehouse and in transit between branches. Controlling of warehouse and stock logistics costs to ensure expenditure kept to a minimum.
Career History: Distribution Manager
B Braun Medical
Warehouse
Staff Complement, 20 staff
Johannesburg, South Africa
February 2011 – September 2013
Responsibilities
Responsibility and accountability for the management of the full dispatch function, including planning, organizing staffing, controlling and directing.
Compilation and submission of daily, weekly, and monthly stats and performance feedback indicators of the dispatch functions to management.
Perform regular performance appraisals.
Managing and controlling the distributions account on an ongoing basis.
Reviewing the logistics of the dispatched orders and implement proper coordination controls to reduce the running costs.
Systems worked on Accpac and SAP.
Manage he service expeditors and the processing of picking slips / invoices.
Manage the daily planned workload for pickers and the picking slip process.
Ensure there is no deviation from the SOP and the job description STD’s for the picking of orders. Attention to detail and accuracy being the focus.
Manage the process controlling the handover from picker to checker to packer, ensuring all information transfer pertaining is consistent and correct.
Ensuring the appropriate invoice are raised after the orders are picked, checked, and packed.
Manage the handover process of completed stock orders from B Braun to outsourced courier companies.
Ensure stock is being dispatched accurately and all trip sheets completed.
Manage the daily rout planning of courier services and the allocation of loads to the third-party transporters.
Ensuring maximum truck capacity utilizing with all loads, including the scheduling in of credit collections with the local deliveries, covered by the internal couriers.
Managing customer queries arising from picking, checking, and packing or delivery errors. Documenting the errors into the deviation register and taking corrective action to prevent reoccurrence.
Report all customer quires and variances immediately to Warehouse Manager.
Ensure that all stock movements are always authorized and accompanied by the relevant documentation.
Ensure that all collections by customers are done at the dispatch door and that any non-warehouse staff are accompanied into the Warehouse.
To ensure that the dispatch area remains compliant with all MCC regulations and all work in progress therein is conducted in accordance with the relevant SOP’S.
Career History: Distribution Manager
Fresenius Kabi
Warehouse
Staff Complement, 35 staff
Johannesburg, South Africa
March 2009 – January 2011
Responsibilities
Responsibility and accountability for the dispatch function.
Managing of the outsourced double-checking process prior to loading.
Managing and controlling the dispatch account on an ongoing basis.
Monitoring of the picking slip control process.
Ensuring appropriate invoices are raised after the orders are picked.
Ensure stock is dispatched accurately.
Resolve queries regarding stock dispatched.
Assisting in the checking of pickings prior to hand over to dispatch.
Ensure housekeeping meets statutory standards and requirements.
Accurate completion of all relevant documentation timeously.
Compilation and submission of daily, weekly and monthly stats and performance measures for the dispatch function to management.
Caring out of the daily route planning.
Allocation of loads to the various transporters and couriers daily.
Ensure truck capacity utilization with all loads dispatched.
Do daily compliance checks on transporters vehicles before departure.
Oversee the loading process of all transporter vehicles.
Proficient in scanning environment.
Provide information to service expeditor on any discrepancies or suspected misconduct.
Any duties which may reasonably arise pertaining to the smooth running of the warehouse and distribution functions.
Career History: Dispatch Manager
Clarins Cosmetics
Warehouse
Staff Complement, 15 staff
Johannesburg, South Africa
January 2005 – February 2009
Responsibilities
Address enquiries made by Head Office.
Vehicle Requirements (Capital Expenditure) and Vehicle Replacement Policy.
Budget and Allocation of Kilometres.
Variable Cost Budgeting, Actual vs Budget - Variance Report and Primary - Actual vs Budget Cost.
Annual vehicle Licenses, COF & Registration.
Produce & Maintain Service Schedule.
Consolidation of Costs and Cost Analysis.
Generation of Variance Report.
Monitoring of Tracking System / Vehicle Management System and Vehicle Inspections - Compliance with Road traffic Legislation.
Formulation of Preventative Maintenance Policies and Implementation.
Manage Abuse of Company Vehicles and maintaining a detailed and Accurate Fleet list.
Ensuring Vehicles are licenced at your local Licencing Authority.
Formulate Effective Cost Saving Strategies.
Analysis of Fuel Consumption and Analysis of Distances Travelled.
Management of the Procurement and Disposal process.
Managing Distribution System / Distribution Expense Report and Action all Exceptions - Fuel, Route, and Capacity & Time.
Managing Vehicle Checklists, Fleet Evaluation, Time Sheet and Overtime, Daily Shift Stock Counts as well as Submission of Route Schedules.
Productivity - Availability, Utilisation and Downtime.
Driver Salesmen -Vehicle Cost Analysis.
Formulation of Standards / Benchmarks / Norms.
Liaise with Production, Packaging, Despatch and Customer.
Daily + Weekly (Forecast) Loading Schedules.
Administration of Stock - Opening, Receipt, Issues & Closing.
Control of Pallets and Cages.
Co-ordination of Third Party (Contractors) Distribution.
Routing and Scheduling and Ensure On Time Deliveries.
Load plans and vehicle availability and scheduling.
Briefing, debriefing and discipline – compliance.
Orders/Stock and vehicles utilization and availability.
Healthy and Safe work environment as well as Safe & Roadworthiness of Vehicles.
Compliance with Road Traffic Legislation.
Generation of Documentation – Requisition, Purchase Order, invoice and goods received notes.
Analyse vehicle movements.
Stock movement and control as well as Fleet Change Register.
Verification and Reporting on Expenses.
Closing of all Open / Pending / Exception / Awaiting Approval Jobs.
Career History: Assistant Retail Manager
Automobile Association of SA
Retail Store
Staff Complement 5 staff
Johannesburg, South Africa
March 2003 – December 2004
Responsibilities
Complete management of Auto Shop services and administration thereof.
Ensuring that staff performance is aligned with service expectations of customers.
Vehicle replacement policy and requirements.
Completing budgets and allocation of kilometres.
Completing variance reports – Actual vs Budget.
Handle, promote and process all AA services and products of the Auto Shop.
Manage and maintain all banking and accounting matters as well as scrutinize all expenses to maintain a budgeting system.
Manage annual performance appraisals of all Auto Shop staff.
Process daily and monthly reports in accordance with procedures.
Promote membership enrolments to customers and processing of renewals.
Take personal responsibility of monies received and electronic receipting procedures.
Month end returns and stock control.
On the job training for new staff.
Preparing and forwarding staff movements, overtime and student remuneration schedules timorously to Human Resources and Development Division.
Resolving member complaints and services that cannot be handled by a consultant/Any other duties required by the Product Manager (Retail) from time to time.
Career History: Dispatch Coordinator
Automobile Association of SA
Warehouse, Logistics
Staff Complement, 7 staff
Johannesburg, South Africa
January 1999 – December 2001
Responsibilities
Checking & coordinating orders picked for customers.
Checking invoices against physical stock and overseeing packers and packaging thereof.
Movement of stock from checking bay to correct holding bays in warehouse.
Ensuring turnaround times noted on orders are constantly met & improved.
Quality control and checking that stock packed by packers conforms to the packaging standards in place.
Daily performance reporting of stats to Manager for order output, done in preparation of monthly distribution reports required by Senior Management.
Investigating customer queries of stock short delivered or incorrectly packed with inventory controllers.
Proper planning & coordinating orders to be delivered nationally and internationally to reduce shipping costs.
Ensure drivers are following the correct delivery processes & routes planned as well as completing log sheets correctly with all information pertaining to each specific trip.
Daily vehicle checks done with drivers for any deficiencies and the consequent reporting of any deficiencies on check sheets.
Allocating goods returned to drivers by customers due to damages or over stocked situations, back to the Receiving controller (goods to be returned to supplier for credit), all done in conjunction with pick up slips from Buyer & controlled by warehouse computer system.
Vehicle & machinery maintenance and upkeep.
Achievements:
Received Managing Directors award for the Service Excellence to AA customers.