Diana F. Flier

E: adnl4t@r.postjobfree.com

Ph: 616-***-****

I am looking to enhance your team with my broad-spectrum experience and skills in bilingual education, online learning, student-parent outreach, and Spanish. Skills

- Experience in Microsoft Office and Excel, Google Docs, and classroom technology.

- School literacy programs: RTI, "Read Naturally”, System 44”, “Read 180”.

- Computerized classroom programs and assessments for reading and math

-Work with ELL and At-Risk populations in literacy and early math recovery.

- Relevant classroom trainings: "SIOP”, "Thinking Maps", and others.

- Library experience. Multiple skills and working knowledge of common digital library programs.

- Customer Service Training – Outbound and Collections. Phone outreach and data entry on multiple platforms.

- Spanish. Formally trained Spanish Interpreter with experience. Spanish Immersion Education, also.

- Spanish tutor (any level) for interested parties

-Custodial, and in a healthcare setting.

-Certification in Dementia Caregiver

Work Experience

Office Worker Temp

Robert Half Employment Agency, Grand Rapids, MI

04/2021 - Present

General Office Worker; scanning, checking documents, data entry, checking accuracy and completeness of documents, contacting clients, copying, updating filing systems. Recent past assignments: Ryerson Corporation, and Grand Rapids Housing Commission.

Housekeeper

Trilogy Healthcare “The Oaks” of Byron Center, MI

11/2020 - 02//2021

Cleaning in a Healthcare setting. Covid cleaning included. Relationship Manager/Paraprofessional ELL (Temporary) Success Virtual Online Learning Center – Grand Rapids, MI 11/2019 - 08/2020

Heavy use of social media and education technology platforms in virtual setting with mostly urban youth. Managed a caseload of 40+ students. Duties: Relationship building, enrollments, tutoring, grading, online assistance, administering student testing, enrollments, and student orientations. I worked with mostly Hispanic students and families. Much phone work and data tracking.

Parent Relations Specialist (Temporary)

National Heritage Academies - Grand Rapids, MI

06/2018 - 09/2019 and 07/ 2021 to present.

Temporary employment consisting of: Contacting the parents of all students by phone to confirm re-enrollment in the schools of NHA (there are 87 schools), or to process withdrawals. Involved heavy phone work, accurate recording of information, and data entry. Diana Flier, Continued

Work Experience, Continued, Page 2.

Substitute For Teaching Staff and Paraprofessionals Edustaff - Grand Rapids, MI

09/2015 - 01/2019

Bilingual Paraprofessional for Title Programs I, III, 31A Wyoming Public Schools - Wyoming, MI

01/2012 - 08/2015

Bilingual Paraprofessional and Elementary Library Technician Grand Rapids Public Schools - Grand Rapids, MI

01/2008 - 03/2011

Spanish Interpreter

Interpreter Network

Grand Rapids, MI

03/2009 - 11/2009

Education

Bachelor's in Intercultural Studies/Ministries

Ethnos 360 - Sanford, FL

Associate in Secretarial Science

Jackson Community College - Jackson, MI

Volunteer

Children’s Ministry Volunteer at Ada Bible Church, Kentwood Campus, Kentwood, MI Birthline, a Crisis Pregnancy Center in Jackson, MI (setting appointments, greeting clients, teaching, setting up files).

Mel Trotter Ministries, Grand Rapids, MI. Receptionist and worked as a Community Resources Counselor and in Childcare for summer employment in distant past.

Outreach to elderly shut-ins; visits, purchasing items for them, playing games.

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