Trainee Manager Branch
Resume:
Date: - -****
Applicant: Milton Desmond Kock
Position applied for:
Designate Group: African
Gender: Male
SUMMARY:
The key strengths that I possess:
• I strive for continued excellence
• I provide exceptional contributions towards future growth
• Taking ownership
• Thinking adaptability.
Information enclosed:
Certificates:
Senior Certificate
Tertiary Education
Other
Tel no: 083-***-****/083-***-**** adnkup@r.postjobfree.com
PERSONAL INFORMATION
SURNAME
Kock
FIRST NAMES
Milton Desmond
IDENTITY NUMBER
DATE OF BIRTH
22 February 1985
RESIDENTAL ADDRESS
49 Botha avenue, Rondebosh cresta, Randburg
NATIONALITY
South African
DRIVER’S LICENCE
C1 + pdp
OWN TRANSPORT
Yes
HOME LANGUAGE
Afrikaans
OTHER LANGUAGES
English
MARITAL STATUS
Single
EDUCATION
SECONDARY EDUCATION
YEAR COMPLETED
INSTITUTION
QUALIFICATION
SUBJECTS
2003
Pescodia High School
Grade 12
Afrikaans HG
English HG
Biology
Economics
History
Geography
TERTIARY EDUCATION
YEAR
FROM
TO
INSTITUTION
QUALIFICATION
2004
2005
Northern Cape
Technical College
Marketing and Sales
Management N4/N5
COMPUTER LITERACY AND EXPERIENCE
MS Word
Excel
Power Point
Office Outlook
CAREER HISTORY
CARRENT/ MOST RECENT EMPLOYMENT
COMPANY NAME
Shoprite/ Checkers
NATURE OF BUSINESS
FMCG
POSITION HELD
Manager
SALARY EXPECTATION
Negotiable
PERIOD OF EMPLOYMENT
October 2014
REASON FOR LEAVING
Seeking the opportunity to grow
DUTIES:
Staff – 21
Department turnover – R 112 000 per day
• Keeps a record of queries/requests for assistance received and report on the status thereof.
• Perform daily administration/clerk duties. Maintain a filing system
• Maintaining health & safety practices.
• Scheduling staff/ assigning duties.
• Refers queries/requests for assistance to relevant person if unable to assist.
• Leading and developing a team.
• Executes application and processes to provide office support to the Branch.
• Dealing with customer queries or complaints
• Recruiting and training staff as well as monitoring their progress
• Innovative visual merchandising to optimize sales.
• Reducing stock loss effectively.
• Keep records required by government agencies regarding sanitation and food subsidies where appropriate
• Maximizing turnover, driving customer service & stock control.
• Estimate customer demand and determine the amounts to be ordered
• Plan and coordinate advertising campaigns and sales promotions and prepare merchandising display
• Provides project related information to the immediate superior.
• Cash-ups and cash drops
• Liaising with merchandisers and company reps
• Taking ownership.
• Monitoring and maintaining service standards as well as health and safety regulation
.
COMPANY NAME
FNB Bank
NATURE OF BUSINESS
Banking
POSITION HELD
Service Advisor
PERIOD OF EMPLOYMENT
14/08/2013 – 27/09/2014
REASON FOR LEAVING
Receive the opportunity to start as a Trainee manager at Shoprite/Checkers
DUTIES:
• Identify issues and report to superior.
• Identify challenges in operations and make suggestions to Management regarding solutions.
• Implement quality assurance measures to ensure quality of service delivery .
• Assist clients with day to day changes and explaining of new machines and how they operate.
•Provide highest level of prompt and friendly client service.
COMPANY NAME
S.B.V
NATURE OF BUSINESS
Banking and Insurance
POSITION HELD
A.T.C Treasury Custodian
PERIOD OF EMPLOYMENT
14/12/2011 – 09/08/2013
REASON FOR LEAVING
Move to FNB
DUTIES:
• Update the Track and Trace system
• Execute Civic Services and Back Office
• Capturing of all invoices request from various Banks.
• Do all the bulk packing(money) and supply to all Banks in the Northern Cape
• Ensuring all ATM machines have sufficient money to the public.
• Give a weekly report to the South African Reserve Bank regarding our financial state.
• Assist the tellers and note sorters.
COMPANY NAME
Ellerines WR
NATURE OF BUSINESS
Retail
POSITION HELD
Trainee Supervisor Learner ship WR
PERIOD OF EMPLOYMENT
31/01/2009 –28/02/2010
REASON FOR LEAVING
After completion of learner ship there was no vacancies within the company.
DUTIES:
• Supervise promotional activities
• Interpret basic financial statements
• Supervise implementation of loss
• Control measures
• Understanding of the primary labour legislation
• Motivate a team
• Supervise customer service standards.
COMPANY NAME
Total Sports
NATURE OF BUSINESS
Retail
POSITION HELD
Sales Person
PERIOD OF EMPLOYMENT
20/05/2008 –18/12 2008
REASON FOR LEAVING
I receive a learner ship opportunity at Ellerines
DUTIES:
• Oversee quality of service provided to all external customers.
• Manage the identification of potential shoplifting.
• Develop and sustain a culture of high performance, professionalism and integrity to support overall quality of service to all customers.
• Team player .
• Go the extra mile to ensure a deal is been captured .
• To be a respectful sales assistant in a day to day manner.
REFERENCES
COMPANY
CONTACT PERSON
POSITION
CONTACT NUMBER
Shoprite 0987
Mnr B Seele
Sales Manager
Shoprite Kathu
Ms L Beukes
Branch Manager
Shoprite De Aar
Mr W Letlhogile
Branch Manager
Contact this candidate