Administrative Officer Outreach Worker

James Watson

** ***** *** ******, *** *** email: adnkth@r.postjobfree.com

Brooklyn, NY, 11249

OBJECTIVE: To obtain a challenging position as Full-Time Administrative Assistant SUMMARY:

• Strong organizational skills, attention to detail and accuracy

• Excellent typing skills and proficiency in Microsoft Office programs

• Highly developed interpersonal, communication and customer service skills

• Proficient literacy and numeracy skills

• Maintained computer and manual filing systems

• Coordinated office procedures

• Developed updated administrative systems to be efficient

• Resolved administrative problems

EXPERIENCE:

2016-Present TEAM LEADER, PRET A MANGER, 41st & 6th ave Manhattan, New York Responsibilities included oversee day to day operations; managed the MBWA; ensured the safety & standards; delegated tasks & set deadlines; monitored team performance & report on metrics; set clear team goals; worked as cashier for customers; administration works included stock control and re-stock; trained & managed new staff; reviewed & ensured POS banking during closing. 2014-2016 Team Member Star, PRET A MANGER, 173 Victoria Street and 129A Wilton Road, London, England Responsibilities included prepared for cold and hot foods for breakfast, lunch and dinner; administration works included stock control and re-stock; reporting ineffective PRET larders, built-in furniture, kitchen equipment, light system, etc. that require to be repaired and maintained; clarified & organized all foods and drinks in proper order at larder constantly; worked as cashier for customers; maintaining to be cleaned at all areas constantly.

2008-2013 Home Caretaker, PRIVATE PRACTICE, Birmingham, England Responsibilities included provided attendant care, in-home support and consoled & guided terminally ill clients in all areas of daily living, including but not limited to meal preparation, medication preparation, shopping, hygiene, personal care, budgeting, safely awareness and maintaining a clean and healthy living environment; created & maintained schedule; monitored client progress in case notes. 2004-2007 Community Support Worker, SEVITES SERVICE MENTAL HEALTH SERVICE, London, England Responsibilities included provided attendant care, in-home support and consoled & guided challenged- behavior clients in all areas of daily living, including but not limited to meal preparation, shopping, hygiene, personal care, budgeting, safely awareness and maintaining a clean and healthy living environment; provided instruction regarding clients rights and self-advocacy; recognized unusual or threatening conditions related to person with disabilities and resolve issues if necessary; created & maintained schedule; monitored client progress in case notes; completed Special Incident Reports; completed all required paperwork. 2003-2004 Outreach Worker, RNID @ Harrow Road, London, England Responsibilities included provided attendant care, in-home support and consoled & guided challenged- behavior clients in all areas of daily living, including but not limited to meal preparation, shopping, hygiene, personal care, budgeting, safely awareness and maintaining a clean and healthy living environment; provided instruction regarding clients rights and self-advocacy; recognized unusual or threatening conditions related to person with disabilities and resolve issues if necessary; created & maintained schedule; monitored client progress in case notes; completed Special Incident Reports; completed all required paperwork. 2000-2002 Support Worker, SENSE Residential Care Homes, Birmingham, England Responsibilities included provided attendant care, in-home support and consoled & guided challenged- behavior clients in all areas of daily living, including but not limited to meal preparation, shopping, hygiene, personal care, budgeting, safely awareness and maintaining a clean and healthy living environment; provided instruction regarding clients rights and self-advocacy; recognized unusual or threatening conditions related to person with disabilities and resolve issues if necessary; created & maintained schedule; monitored client progress in case notes; completed Special Incident Reports; completed all required paperwork. 1997-2000 Clerical/Administrative Officer, LLOYDS BANK, Birmingham, England Responsibilities included processed & sorted checks; performed data entry; processed various account transactions & reconciles daily; researched & corrected billing errors; stored & protected security files; uploaded cash in ATMs in branches; prepared computers switch on before employees’ arrival & departure; controlled & organized cash flow through ATM/Deposit box; organized filing system; prepared & updated policies & employees’ issues

1995-1997 Clerical/Administrative Officer, ANZ Bank, Sydney, Australia Responsibilities included processed & sorted checks; performed data entry; processed various account transactions & reconciles daily; researched & corrected billing errors; stored & protected security files; uploaded cash in ATMs in branches; prepared computers switch on before employees’ arrival & departure; controlled & organized cash flow through ATM/Deposit box; organized filing system; prepared & updated policies & employees’ issues

EDUCATION:

2001-2002 RNID, Birmingham, West Midlands (England) NVQ (National Vocational Qualification) Level 3 in Health and Social Care 1993-1995 SOUTH WORCESTERSHIRE COLLEGE, Evesham, Worcestershire (England) BTEC National Diploma in Business and Finance (Equivalent in USA as an Associate degree) 1990-1991 EXETER COLLEGE, Exeter, Devon (England)

NVQ (National Vocational Qualification) Level 2 in Business Administration HONORS & AWARDS:

1995 SOUTH WORCESTERSHIRE COLLEGE, Evesham, Worcestershire (England) Distinctions and Merits Award

SKILLS:

• NAPPI (Non Abusive Psychological & Physical Intervention) International

• NYC Health – Qualifying Certificate in Food Protection

• Boots Pharmacy Care of Medicines training, Foundation Modules and Mental Health

• Strong time management skills, patient, detail oriented

• Fluent report writing skills

• Fluent in British and American Sign Language

ACTIVITIES:

• Travel throughout Europe, Asia, Australia/New Zealand and United States of America

Contact this candidate