William E. Barrett

**** ****** ****. • Glen Allen, Virginia 23060

adnktf@r.postjobfree.com • 202-***-****

OBJECTIVE

To obtain a position in a full-service, casual or upscale establishment in which my diverse skill set will benefit, enhance and contribute to its growth and development.

QUALIFICATIONS

Detail-oriented and results driven manager, readily visualizes target and identifies steps required to attain goal. Proven capable leader that understands overall industry position and appropriate competitive strategies in market development.

Promote, expedite and maximize performance of short and long-range objectives. Profit-driven and service-oriented professional adept at controlling food and beverage costs while maintaining highest level of customer service. Coordinate all elements of product development on a daily basis with limited supervision and support.

Respected team leader with a proven track record of inspiring high morale and productivity. Skilled in staff training, development, and retention through performance management to meet/exceed operational and financial goals. Established reputation for motivational and hands-on management style that inspires teamwork. Emphasize training of all personnel with a passion for food and drink quality with overall guest satisfaction being paramount. Knowledgeable in P&L management, strategic planning, budgeting, financial reporting and able to lead company to substantial gains by establishing sales goals and initiating cost containment processes. Proficient computer skills include Microsoft Word, Excel, Aloha and Micros POS systems.

EXPERIENCE SUMMARY

Proven manager with over 15 years of experience in restaurant management with emphasis on finance and cost management, market development, quality control, talent acquisition and retention and increasing sales.

PROFESSIONAL EXPERIENCE

General Manager

The Greene Turtle – Pasadena, MD

June 2016 – March 2020

Directly responsible for daily sales, prepare weekly and monthly financial reports for franchisee / corporate input.

Maintain and or exceed an average of 15% labor cost, 24% food cost and 18% bar cost.

Consistently exceeded budget projections quarterly resulting in capturing management bonuses.

Track and maintain weekly and monthly food and beverage inventories along with system roll outs and menu initiatives.

Lead, direct and motivate management team and staff to meet company objectives with a team first mentality.

Develop brand awareness in the community by initiating on and off-site events.

Assistant General Manager & Bar Manager

Pi Pizzeria - Washington D.C.

November 2013 – May 2016

Assist general manager with all restaurant operations, including customer service, FOH supervision, ensuring F&B quality controls, scheduling, and overall guest satisfaction.

Manage cost controls for bar and labor, expense budgets, and quality control.

Coordinate management and staff with hiring, training, and employee development.

Oversee inventory and purchasing of alcohol, restaurant & office supplies, equipment maintenance, and management of vendor relations.

Develop employee customer skills, conduct productivity enhancement trainings, and performance evaluation.

Consistently exceed sales/budget quota, resulting in revenue increases of $900,000 for the last two years.

Owner/Operator

ASHI Certified Maryland State Home Inspector.

Better Barrett Home Inspections - College Park, MD

November 2011 – January 2013

Provided homeowners with full disclosure report of pre-purchased inspections with honesty and integrity.

General Manager

Lime Fresh/Ruby Tuesday Inc. - College Park, Maryland

June 2012 - February 2013

Oversaw opening of new QSR concept in Maryland from Ruby Tuesday.

Managed cost controls, expense & labor budgets, quality controls, P&L statements and store financials.

Responsible for brand marketing efforts, recruiting, hiring and training of entire staff.

Assistant General Manager

Buffalo Wild Wings, Crystal City, VA

May 2010 – December 2011

Assisted General Manager with all restaurant operations, including customer service, wait staff and kitchen supervision, ensuring food and beverage quality, opening/closing, scheduling, and overall management of store.

Designed employee and manager meetings / training with emphasis on customer service and quality control.

Consistently exceed sales/budget quota, resulting in revenue increases of 3% - 6% quarterly.

Bar Manager

Fado’s Irish Pub – Washington, D.C.

October 2009 – May 2010

FOH & BOH management of established traditional Irish Pub.

Managed tenured bar staff and implemented cost control of high-volume bar sales.

Booked reservations for large parties, designed personalized menus based on event and ensured venue space was adequate.

Partnered with GM to redesign and implement new daily and happy hour menu and promotions.

General Manger

Corner Bakery Café - Washington, D.C.

June 2007 – September 2009

Oversaw inventory and purchasing of food, supplies, and facility maintenance, which resulted in top 10 of company franchise standings.

Increased catering sales by 12% over a 2-year period.

Successfully trained several hourly employees to managerial positions with-in the DMV area.

Assistant General Manager

Red Robin Gourmet Burgers & Spirits - Owings Mills, Maryland

October 2002 – June 2007

Hired, trained, supervised, scheduled and evaluated 65 employees.

Achieved high employee satisfaction covering areas of unit teamwork, management trust, professional growth, guest service and overall safe and fun workplace.

Beverage Center consistently ranked in the top 10 of company and finished at a best of 2nd overall at end of fiscal year.

Education, Certifications & Training

University of Syracuse – Undergraduate Studies

Serve-Safe Certified Food Handler and Alcohol trained by National Restaurant Association.

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