Sheré
Blignaut
Experience
February **** – To Date
• Administrative assistant • Starke Ayres PTY LTD Head office
• Accounting Administration, Banking, Accounting Admin, office & support Agriculture
• Controls all payments made from petty cash and ensures that monies are signed for and receipts are kept for reconciliation purposes
• Reconciles petty cash on a weekly basis and forward reconciliations to head office
• Executes daily banking (if practical) of all cheques and cash monies received by completing deposit slips and depositing money into Starke Ayres bank account
• Reconciles monthly COD list as requested by National credit controllers
• Applies for phytosanitary certificates for Swaziland
• Compile and submit daily audit reports
• Experience with SAMIS (internal software for capturing of GI’s and all other data)
November 2018 – January 2021
• National procurement administrator/ Receptionist • Starke Ayres, Head Office, Johannesburg
National Switchboard /Voice for the company
Admin duties (Procurement administrative duties, as well as IT Administrative duties)
Krugersdorp
Johannesburg,1739
adnkjw@r.postjobfree.com
Sending payments to finance, loading of QC results, Completing, and sending of GI’s
Updating BBBEE certificates, update and file records Update FX rates:
• Completing of Board Reports for our Kenya, Zambia, Namibia and South African branches
• Customer Relations Maintain high standard of communication skills with all internal / external customers
• Always act responsibly and professionally fostering goodwill and positive image for the Department and Company
• Maintain security by following procedures
• Maintain notice board updates, photocopier area and storeroom
• Assist with administration task on trial seed, Department of Agriculture applications and ad-hoc requests as and when requested by Senior Buyer/Procurement Manager
Maintain BBBEE records:
• Receive BBBEE certificates from Buyers and Procurement Manager to upload documents on system
• Follow up weekly/monthly on expired and request new certificates
• Prepare schedule for annual audit
Management of Switchboard:
• Receives all incoming calls promptly, efficiently and professionally
• Ensures the successful transfer of calls to the relevant person / department
• Distributes messages as soon after receipt as possible and follows up and provide feedback as and when required
• Routes all outgoing calls to the desired third party as requested
• Attends to any queries regarding the telephone service, e.g. new members, testing of numbers
• Report any malfunction of equipment as soon as it is detected
• Maintain employee, department, and company directories Process GI’s as and when received:
• Ensure goods received of non-stock and stock items are undergone the GI process
• Send payment documentation to Finance Department timeously
• Assist in resolving queries
Reception/Customer Service:
• Receive walk in customers and visitors in a courteous and friendly manner
• Promote a professional and friendly environment in the reception area to ensure a positive image of the company
• Fully co-operates with all departments within the Company in the execution of their duties
• Receive parcel/s and post, acknowledge delivery, and distribute post/parcel to relevant person
• Arrange, distribute and dispatch all internal branch mail
• Save and maintain records – Phyto & Lab and Disease Certificates
• When costing of goods/ services completed, ensure a Phyto/Lab Analysis and disease certificate accompany the set of documents
• Scan, Save on Public drive – Procurement under the packing code Record on system
February 2018 –August 2018
• Day Spa Receptionist/Reservationist • One & Only Hotel and Spa, Cape Town
Guest relations skills:
• Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints
• Providing information about facilities, programs and other services
Customer service:
• A great sense of empathy and understanding the customers needs and the problem the customer endures
Clear communication skills:
• Providing clear information to customers, not just hearing the customer but listening
• Combine verbal and nonverbal communication to customers
• Asking questions to relate to the customers dissatisfaction
• Handle conflicts with diplomacy and treating all clients with the same manner of professionalism
• Product knowledge of all available products and treatments at the spa
Problem-solving skills:
• Resolving multiple conflict clashes of treatments
• Short staffing issues
People skills:
• The ability to put clients at ease and create a relaxing environment
• Good communication skills to explain treatments to clients
• Excellent interpersonal skills with other employees and customers
• A sympathetic and caring attitude towards customers
• A neat and tidy appearance, to live the One and Only values During my time at the One & Only I won Spa Reservationist of the month 3 months in a row.
Education
• High School Lichtenburg Matric 2015, Lichtenburg
• Practical purchasing course (February 2020)
• Time Management course (November 2020)
References
Available on request