Economic Development Front Desk
Resume:
TEBOGO MOHALE
ABOUT ME
I am ** years black South African female who is prepared to achieve the desired goals of the job description. I am a hard worker, ambitious, self-motivated and goal oriented individual who is always looking for a challenge to enhance my skills and knowledge. I like to interact with other people and adapt easily to different kinds of environment. I have strong analytic aptitude, attention to details, good communication and presentation skills. I am disciplined, goal driven and fluent in three South African official languages.
EDUCATION
Tshwane University of Technology (TUT)
2017
National Diploma in Public Management
Academic records will be attached
Motsheudi High School
2012
National Senior Certificate
Academic records will be attached
EXPERIENCE
Bob Cuts Hair Salon
July 2019 - March 2020
Manager
Duties and Responsibilities:
Oversee daily salon operations
Hire and train employees, as needed
Organize employees' shifts, considering peak times and seasonality Order beauty products, like creams and essential oils and replenish stock Arrange for regular maintenance services for all equipment Apply hygiene practices in the salon
Ensure all beauty treatment meet high quality standards Maintain staff records, including salaries and working schedules Promote services, products and discounts on social media Receive payments from clients and track all transactions Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
CONTACT
adnkhx@r.postjobfree.com
6186 Winnie Mandela Zone 3 Tembisa
SKILLS & ATTRIBUTES
Exceptional communication and
presentation skills
Prioritizing, time management and
organizational skills
Problem solving and critical thinking skills
Computer literate (Excellence knowledge of
MS Office, Internet, Lotus and Emails)
Accountability and self-motivated
Delivering results and meeting work goals
and objectives
Following instructions and procedures
Team player and excellent interpersonal
skills
Eye-hand coordination and attention to detail
Coping with pressure and setbacks
LANGUAGES
Sepedi
English
IsiZulu
REFERENCES
Mrs Kganaga G. - "Bob Cuts Hair Salon"
General Manager
Mr Ramaphakela I. - "Bob Cuts Hair Salon"
Supervisor
Mphahlele M. - "Department of Economic
Development, Environment and Tourism"
Assistant Director (corporate services)
Mr Munzhedzj P.H. - "TUT"
Lecturer
TECHNICAL KNOWLEDGE
Public Management
Public Administration
Computer Practice
Management Communications
Entrepreneurship and Business Management
Bob Cuts Hair Salon
June 2018 - June 2019
Front Desk Receptionist
Duties and Responsibilities:
Keeping front desk tidy and presentable with all necessary material Greeting and welcoming clients as they approach the front desk Answering questions and addressing complaints
Answer all incoming calls and respond to emails
Receive letters; packages etc. and distribute them Monitor salon supplies and place orders when necessary Keep updated records and files
Process transactions and issue receipts
Book and confirm appointments via phone a and email Offer beverages and chat with clients who are in the waiting area Inform clients about new services and discounts
Department of Economic Development, Environment & Tourism June 2017 - December 2017
In-service Trainee
Duties and Responsibilities:
Record Management
Prepare essential documentation, including memos, reports and other forms of communication
Handle human resource duties, including managing personnel databases and act as the office receptionist and recieve calls and guests
Processing and directing mail and incoming packages or deliveries Writing and issuing emails to teams and other departments on behalf of teams or senior staff
Finding ways to improve administrative processes
Ensure and screen all telephone calls within the office Administration function - Filling, making copies, receiving and sending emails, faxing, and scanning, printing and typing letters Compilation and writing of minutes and agendas to convey Logistic Management
To render service in regard to switchboard, state housing, photocopies and food services
Evaluate budgets and expenditures
Update and evaluate metrics to assess performance and implement enhancements
Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
Quality Assurance
Venue arrangements for meetings and presentations
Regularly check and maintain record of necessary office supplies Ensuring that the schedule of employees is updated Taking notes and mintues in meetings
Apply effective systems and data management for management for effective record keeping as per standard
Ensure quality of work; minimize error and continuously on quality and standard
Contact this candidate