Arshad Ayub
Arshad Ayub
Barpeta,Assam India.
*********.****@*****.***
Career Summary
An incisive Food & Beverage professional with 8+ years’ experience working at various positions in leading luxury hotels and cruise Ships. Possesses a keen knowledge of wines, entrees, and the responsibilities of successful restaurateur.
Exceptional organizational and planning skills with an engaging personality to communicate effectively with customers and employees.
Associated in the past with The Oberoi Group, http://www.oberoihotels.com/Lemon Tree Hotels And Resorts https://about.hyatt.com/in India and Celebrity Cruises https://www.alshaya.com/en/about-us/at present.
Work Experience
Celebrity Cruises /Waiter
March 2017 - PRESENT
.
●Maintained fine quality standards and safety procedures keeping up to date with the latest F&B trends..
●Maintained par stock of crockery, cutlery, glassware and linen for relentless operation in outlets.
●Ensured optimal guest satisfaction level and anticipating their needs and queries by providing functional solutions to any problems and complaints.
●Played a key role in following the standards of procedures and verifying that the team follows the same.
●Ensured the procedure laid out is productively carried out and establishing new ones to smoothen all functioning in the service operation..
The Oberoi Group / Food & Beverage Assistant
Coastal fine dining and Bar with cigar lounge February 2014 - MAR 2017, GURGAON, India
●Worked as host to greet, meet, seat and offer menus and wine list.
●Taken food and beverages orders, made suggestions and answered queries related to food and beverages
●Suggested wines according to the food choice of guests.
●Laid out tables according to the type of meal or dishes ordered
●Served food and beverages according to service and safety standards.
●Ensured satisfaction of guests on the served food and beverages
●Presented bills and accepted payments in different modes and settled them accordingly in system.
●Excelled in suggestive selling on tables according to focus of the day in Thai restaurant.
●Maintained inventory of wines and other beverages in restaurant bar
LEMONTREE HOTELS AND RESORTS / GUEST SERVICE ASSOCIATE
All Food & Beverage outlets and venues, DEC 2012 – JAN 2014, New Delhi, India
●Taken room service orders over phone and answered queries related to the offerings in menu.
●Accommodated special requests by guests for their meals.
●Delivered orders to room with high standards of hygiene and food safety.
●Laid out room service food trays and trolleys according to order.
●Cleared food trays and trolleys from room upon finishing meals and request.
●Served in fine dining restaurant within service standards and maintained the decorum.
●Maintained beverages and equipment inventory of restaurants.
Served cocktails and alcoholic beverages in bar with knowledge of liquor service laws.
Awards & Achievements
.
●Successfully completed ‘Certified Departmental Trainer’
program from Oberoi Centre of Learning and Development.
●Attended the Wine Training & Testing organized by Baron Phillipe de Rothschild, Paris.
●Completed the Moët Hennessey training portfolio with a
Certification in “L'art De Luxe” for wines, champagnes and
cognac.
●Certified in the training and testing session of Remy Martin 'Louis XIII'– Rare Cask.
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Other Information
Date of Birth
31 DEC1988
Indian Passport ID
N6522332
Language Skills
PROFICIENT in ENGLISH, HINDI, ASSAMESE, BENGALI
I hereby declare that the information furnished above is true and correct to the best of my knowledge. Further, I do not have any disease which may render me unfit to handle any kind of food and beverages.
Arshad Ayub
Date: 22/06/2021