Quality Specialist, Medical Assistant, phlebotomist

Khyana Ruiz

***** ***** **. *******, ** ***** 407-***-**** *********@*****.***

Serve as a key member of interdisciplinary healthcare team at a medical practice. Assist MDs as well as PA and RN team in ensuring optimal patient care and smooth daily office operations.

EXPERIENCE

CANO HEALTH PHLEBOTOMIST SEPTEMBER 2020 - CURRENT

•Manage clinic lab to include inventory and improve patient in/out process

•Collecting blood specimens to include UA and specilty testing

•Liason between outside laboratories and clinic. Manage in/out samples

•Assist patients' with lab coding and billings

•Place supply order for laboratory

CANO HEALTH QUALITY SPECIALIST/ASSURANCE SEPTEMBER 2019

•Train new employees on Quality Assurance regulations and patient processes, Orlando Region to include: HEDIS measurements.

•Auditing the plant processes to ensure both internal and external regulations and standards are being adhered to

•Ensuring auditing and manufacturing documentation is kept up to date

•Drive continuous improvement of core processes to ensure manufacturing quality is maintained while efficiency is optimized

•Review of cGMP documents to ensure company processes comply

•Develop the standard measurements for processes to be compared against

•Inspect and test processes and procedures - take measurements and compare to a predefined standard

•Write Standard Operating Procedures (SOPs) for the manufacturing process

•Coordinate investigation of quality issues with customers and suppliers

•Review, approve and communicate root cause and corrective action to stakeholders

CANO HEALTH MEDICAL ASSISTANT AUGUST - SEPTEMBER 2019

•Ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and sigmoidoscopies).

•Efficient handling of administrative duties. Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and diagnostic procedures and ancillary tests. Ensured compliance with HIPPA and OSHA regulations.

CENTRAL FLORIDA INTERNISTS MEDICAL ASSISTANT JULY 2018 - AUGUST 2019

•Serve as a key member of interdisciplinary healthcare team at a busy family medical practice. Assist five MDs as well as PA and RN team in ensuring optimal patients care and smooth daily office operations.

•Trained in handling of administrative duties. Provide patient with medical histories and vital signs, as well as in performing venipunctures, injections and diagnostic procedures and ancillary tests. HIPPA and OSHA regulations compliant.

CENTRAL FLORIDA INTERNISTS MEDICAL ASSISTANT INTERN MAY-JULY 2018

•Hands on practice handling of administrative duties, answering phones, scheduling appointments, maintaining medical records, processing patients.

CREW TRAINER MCDONALDS, MOSS PARK MAY 20, 2014 - 2018

•Tained new employees on customer service, and other tasks

•Transitional crew member

DIPLOMA MEDICAL ASSISTANT MAY 17, 2018 OSCEOLA TECHNICAL COLLEGE

•Certified first aid

•Certified CPR

•PT

DIPLOMA MAY 27, 2017 HARMONY HIGH SCHOOL

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