Executive Assistant Medical Interpreter

Eleonora Hourani

*****Willow Walk Dr., Lockport, IL 60441 Phone: 951-***-**** E-Mail: ***************@*****.***

EXECUTIVE ASSISTANT

A versatile, performance-focused and dedicated professional with vast experience in management, administration, loan processing, medical interpreting, research and communications. Highly proficient in using independent decision-making and sound judgment skills to impact company success positively, making effective decisions under adverse conditions, and quickly revising tactics to achieve goals within aggressive time frames. Possess outstanding organizational, problem-solving, and written and verbal communication skills, with exceptional focus and follow-through abilities. Excellent Customer Relationship Management and out of the box thinker and create innovative ideas for solving everyday problems more efficiently. Effective team leader with active coaching skills and possess the multi-task capacity to work independently and in a team, as well as the flexibility to meet shifting goals and tight deadlines. Thrive in fast-paced business environments and cherish a chance to self-manage things through the innate problem-solving skills, active listening, resourcefulness, and creativity.

Skill Areas: Excellent Communication Skills Strong Team Orientation Proficient Bookkeeping Knowledge Exceptional Organizational skills Professional Telephone Manner

PROFESSIONAL EXPERIENCE

ELEGANT COUTURE BOUTIQUE Palos Heights, IL (2013-2020)

Executive Office Assistant

•Balanced and maintained accurate ledgers.

•Matched purchase and return orders with invoices.

•Coordinated bank deposits and reported financial results regularly to management.

•Monitored office expenses, and entered cash receipts and accounts payable/receivable.

•Developed monthly financial statements, including cash flow, profit and loss statements, and balance sheets.

•Provided administrative assistance such as writing and editing e-mails, drafting memos, and preparing

communications on the owner’s behalf.

•Maintained comprehensive and accurate records.

•Answered phone calls in a polite and professional manner.

ARAB AMERICAN FAMILY SERVICES Bridgeview, IL (2009-2013)

Executive Assistant & Case Worker

Provided administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the director’s behalf.

Maintained comprehensive and accurate records.

Organized meetings, including scheduling, sending reminders, and organizing catering when necessary.

Answered phone calls in a polite and professional manner.

Provided comprehensive services to victims and their children including cultural and religious sensitivity crisis counseling, outreach, education, and counseling for teens and service providers.

Provided interpretation in family law cases and civil legal remedies for sexual assault.

THE ROYAL FILM COMMISSION Amman, Jordan (2004-2008)

Executive Assistant/Office Manager

Provided administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the Chief Executive Officer’s behalf.

Maintained comprehensive and accurate records.

Performed minor accounting duties.

Organized meetings, including scheduling, sending reminders, and organizing catering when necessary.

Answered phone calls in a polite and professional manner.

Worked on establishing and implementing short- and long-term strategies.

Facilitated discussion and provided structure and input into results.

Promoted teamwork and organizational learning between staff.

Developed and managed a network of existing and potential partners and other business contacts to maximize business opportunities and growth.

Created/Supervised an HR system including HR Manual, Job Descriptions, and Training for RFC Staff, Staff Evaluation forms, and recruitment.

KING HUSSEIN CANCER CENTER Amman, Jordan (2001-2004)

Executive Assistant/Office Manager

•Ensured that staff was equipped to perform day-to-day tasks and duties effectively.

•Assisted with special projects as assigned by Director General of the Cancer Center.

•Arranged meetings and conferences, scheduled appointments and performed other duties related to maintaining schedules.

•Performed all duties as assigned by Director General, reported issues timely to the Director General.

• Prepared PowerPoint presentations for the Director General of the center whenever needed.

•Prepared all employee hires and termination paperwork accurately and timely.

•Provided telephone support, managed queries, assumed responsibility for copying, faxing, and developing and maintaining filing systems.

•Managed the schedules of those supported; scheduled meetings and travel arrangements for the Director General.

THE INTERNATIONAL PRESS OFFICE, THE ROYAL PALACE Amman, Jordan (1993-2001)

Press Officer

•Organized interviews, photo sessions, press conferences, and meetings of Late King Hussein and later of King Abdullah II, ensuring that these events ran smoothly.

•Provided immediate information and assistance to journalists.

•Organized visits of Heads of State to Jordan by providing logistical and editorial support to the press corps accompanying the foreign dignitary.

•Transcribed press interviews and press conferences for VIPs.

•Assisted Jordanian Information Bureaus based in DC and London, in addition to diplomatic missions in Jordan and the Jordanian embassies abroad with logistical and editorial support.

•Proofread and edited press releases and other documents (Arabic and English) to ensure accuracy and consistency, monitored and documented the news daily.

•Served as a part of the press corps accompanying Late King Hussein during his state visits abroad.

PROFESSIONAL DEVELOPMENT & CREDENTIALS

Education

•Certified Mortgage Loan Processor, Udemy, FL 2021

•Certified Medical Interpreter, Cross-Cultural Health Care Program, Seattle, WA, 2018

•Diploma in Marketing Communications, Ashworth College, Norcross, GA, 2007

•Diploma in Website Design, Ashworth College, Norcross, GA, 2007

•B.Sc. in Computer Information Systems, Belford University - Humble, TX 1994

Languages Known

Fluent in English, Arabic, Greek

Technical Skills

High-level proficiency with MS Office especially Word, Excel, PowerPoint, Outlook, and SharePoint

Current Professional/Business Memberships: LinkedIn

Contact this candidate