Microsoft office, word, power point, exel, sharepoint, office equipmen
Resume:
Diana Hashagen
Chesterfield, VA 23832
Years of Professional Experience: 13
Security Clearance: Prior TOP SECRET
cell: 301-***-**** email: adnjy0@r.postjobfree.com
Overview:
Dynamic professional services provider with previous top-secret clearance. Successful program execution through collaborative cooperation and building cross-functional relationships to drive the team. Lead configuration control and reporting status and secured meeting all internal deadlines for project owners. Superior organizational skills based in communication, adaptability, detail orientation, and problem resolution.
June 2017 - Present: Brandermill Pediatric and Adolescent Medicine
Office Manager
4902 Millridge Pkwy E, Midlothian VA
Overall office planning and organization
Managed patient in-take, scheduling and flow.
Responsible for management of all patient records.
Insures record and data accuracy, detailed medical terminology, and medical coding are exact, specific and current to state and federal regulatory laws.
Manage data and administrative processes
Manages customer service opportunities.
Responsible for medical billing as prescribed by healthcare insurance, state laws and federal laws.
Customer facing to insure Patient satisfaction.
August 2014 - June 2015: AlerStallings Law Firm (Elder Law and Estate Planning)
Director of Marketing
6025 Frantz Road, Dublin, Ohio
Directed nine office managers throughout the state of Ohio and a $250,000+ annual marketing budget.
Direct and coordinate all event related logistics, data collection, and analysis.
Generate and distribute event reporting requires the collection, calculation, and reporting on statistics such as attendance, conversion, revenue, expense, profitability, return on investment, and profit margin.
Responsibility for advising on reducing marginal cost while driving higher levels of revenue in an attempt to grow the business.
Analysis and distribution of elder law specific demographics to direct all advertising.
Production and control of marketing and advertising to grow profitable exposure of the firm.
April 2012 – July 2012: Unmanned Carrier Launched Airborne Strike Surveillance for Advanced Development Program Office
Technical Director Principal Analyst
Deloitte Consulting Lexington Park, Maryland
Ensured all engineering staffing demands are accurate and validated.
Coordinated interactions with leads to ensure competencies commit to staffing future requirements and in the event that understaffing occurs coordinate with leads to provide management with predicted program impacts; increasing program cost and delaying schedule.
Conveyed documented program needs with competency Level 3 Managers providing follow-up as needed in order to gain staffing commitments.
Tracked all actions to close and communicating program requirements.
Documented Requests for Information/Actions and provide updates to senior leadership.
As liaison provided support to Technical Director and multiple levels of leadership.
September 2011 – April 2012: Presidential Helicopters Program Office PMA-274
Operations Officer/CDRL Manager for In-Service
Precise Systems, Lexington Park, Maryland
Responsibility for maintaining configuration control and reporting status to the program leads.
Reviewed incoming Contract Data Requirements List (CDRLs) for completeness.
Ensured that all actions involving Air Vehicle CDRLs are tracked from contractor delivery in SharePoint IDE CDRL tool to the appropriate reviewing Subject Matter Experts in a timely manner.
Maintained database of various programs briefing material.
Communicated with Subject Matter Experts and leadership when gathering information for program management to present internal and external briefs. Following process and uniform layouts to ensure the highest quality as well as professional correspondence is presented.
Coordinated all aspects of executive level briefings including security, presentation room layout, scheduling pre-briefs and any other pertinent briefing requirements ensuring a successful event.
Controlled calendars, and when required resolve conflicts.
Employed Program Management Tool tracking project dates such as RFP, Proposal, and Technical Evaluation to Contract Award dates. Program Initiation Documents (PID) Summary reports weekly or more frequently for new programs providing upcoming dates to leadership, informing of changes and collection data or other information from project leads.
Integral part of testing functionality of new SharePoint software and advising from a user’s point of view improvements prior to launching of software.
December 2008 – September 2011: Presidential Helicopters Program Office PMA-274
Technical Director Principal Analyst
Precise Systems, Lexington Park, Maryland
Liaison between the Technical Director and Program Leads, Competency Engineers and Industry personnel providing daily aircraft status on developing technical issues that affect program cost and schedule
Ensured all actions associated with the technical management of the two in-service type models and the replacement program executed on time.
Provided effective communication between Technical Director and program support.
Employed software tools, such as TreeMapping, to analyze program schedules to identify leading indicators for execution concerns allowing Technical Director to implement proactive measures.
Collected technical data from appropriate Subject Matter Experts, compile and submit for incorporation into executive level briefings to the PEO, ASN(RDA) and ultimately OSD, AT&L.
Participant in acquisition documentation development (to include Technology Development Strategies, Performance Based Specifications and Systems Engineering Plans by interfacing with engineers and program management to resolve issues while maintaining schedule.
Provided Program Management and Class Desk with expertise in VXX and Lift Improvement Program (LIP) Integrated Master Schedule (IMS) schedules resulting in current information relating to cost and schedule impacts at hand. .
Program Management of Program Leads, Competency Engineers data analysis using TreeMapping Software to accurately determine where shortfalls in budget were predicted to support Command Staffing.
Coordinated thru interaction with Leads to insure Competencies commit to staffing future requirements and in the event that understaffing occurs provide management with predicted program impacts.
Member of In-Service LIP Team attending and providing action tracking and follow up to Request for Action (RFA) along with data calls. Ensure team members meet deadlines and provide status to the Technical Director.
Member of the VXX Analysis of Alternative (AoA) Team providing Air Vehicle Working Group members with guidance from leadership in order to meet mission-critical deadlines.
Configuration Control of all Technical Assessments of the various platforms under consideration, ensure timely submissions and consistent end product is produced for AoA Team to evaluate.
Provided support to VXX Class Desk and Air Vehicle Working Group Lead to initiate the best plan to achieve the expected results within deadlines. Follow up RFI or RFA.
Provide support to In-Service Class Desk in developing and initiating standard documenting procedures for Users (pilots) to report events of technical issues.
Provide support to Technical Director who has configuration control of current VH-3D and VH-60 weight and performance management.
Documented weights and predicted future added weight and reduction efforts as well as working with performance Subject Matter Experts and documenting power margin increases resulting from modifications to the two In-Service platforms.
Responsibility for RFAs/RFIs follows up on a daily basis tracking to closure and reporting status to upper management in a expeditious manner.
Multiple commendations received on the ability to translate complex information into a concise format allowing for leadership to make informed and timely decisions to carry out the mission.
September 2007 – April 2008: Oryshkevych, DDS
Marketing Consultant, Waldorf, Maryland
Collaborated with key members of business networks throughout the area (Charles County, Maryland) to develop and implement new marketing tools
Developed and implemented successful new marketing products in order to improve new client base working within limited budget.
Created a business website and tools to improve client database.
June 1981- January 1989: Naval Air Systems Command
Administrative Assistant
Arlington, Virginia
Responsibility for verifying, organizing, and summarizing multiple data inputs, incorporation of the recommended changes to the Integrated Product Team (IPT) Leads including the Change Control MAT package, along with its associated engineering change proposal, rapid action modification engineering change, major deviation or major waiver.
Attended and participated in all NAVAIR Change Control Board (CCB), prepared, and distributed the official minutes from the CCB Chairman.
Responsibility for establishing and maintaining effective working liaison with numerous NAVAIR program offices, engineering competencies, including missiles, avionics, airframes, electronics, etc.; logistic competencies including the NAVAIR Change Control Board, Technical Directives Manager, and numerous Assistant Program Mangers, for Logistics (APMLs) for components, missiles, and airframe programs.
Edited and routed all acquisition plans, program management reviews, procurement initiation documents (PID), and CCBs to the various component specialist and the program manager prior to approval.
EDUCATION/CERTIFICATION/TRAINING
Level 1 Certification Program Management Career Track
o ACT101
o SYS101
o CLB007
o CLB016
Level II Certification Program Management Career Track –
o ACT201A
o ACT201B
o CON110
o SAM101
o PMT-251
Level III Certification Program Management Career Track
o BCF-102
o LOG-103
White Belt P/I Lean Six Sigma Training
Yellow Belt P/I Lean Six Sigma Training
Naval Aviation Configuration Management Expertise Development Class 6/4/2011
Technical Directive Class 6/10/2011
NAVAIR Systems Engineering Technical Review Process Class
VH-3D & VH-60N Familiarization Course
NAVAIR Risk Management Course 10/14/2010
ECPs for Engineers Course 10/12/2011
PMA-274 IPT Training
Advanced Microsoft Excel training 5/19/2009
Advanced Microsoft Word training 5/14/2009
Advanced Microsoft Power Point training 5/7/2009
Defense Travel System Preparer Training 12/9/2009
College of Southern Maryland –Business Management studies
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