A B O U T M E

** ***** ******,

Falcon Ridge,

Vereeniging, 1929

adnjwu@r.postjobfree.com

072-***-****

Chanelle Kruger

FULLE NAME:

Chanelle Kruger

MAIDEN SURNAME:

(FOR OLDER REFERENCES)

Coetzee

DATE OF BIRTH:

25 March 1991

I.D. NUMBER:

910-***-**** 088

MARITAL STATUS:

Married

DEPENDANTS:

4 Children

DRIVER'S LICENSE:

Code 8 & own vehicle

HEALTH:

Excellent

LANGUAGES:

Afrikaans (Read, write & speak)

English (Read, write & speak)

C O N T A C T

I N F O R M A T I O N

C U S T O M E R R E L A T I O N S A D M I N I S T R A T O R & M A R K E T I N G A S S I S T A N T P E R S O N A L

P R O F I L E

I consider myself an independent, driven and open-minded individual with strong communication and creative skills. Combined, I have 11 years of experience in administration, sales, marketing, customer relations and events co-ordination. I have the ability to work well under pressure given the environments I have worked in and work well in both a team and individually.

I feel that I am not limited to achieving new skills and therefore challenge myself to work hard and learn as much as I can.

I can ensure quality and precision work with optimal results and I am also very loyal, thus I believe I can be of great benefit to any company. W O R K E X P E R I E N C E

W O R K E X P E R I E N C E

DIXON BATTERIES (PTY) LTD. - VEREENIGING

CUSTOMER RELATIONS & MARKETING ASSISTANT J UNE 2 0 1 6 - PRESENT Planning, co-ordination and management of all customer-related promotional events, stands at festivals and stands at trade shows. This includes bookings of stands, ordering stand equipment as required, ordering consumables for the event, arranging permits and passes for staff, ensuring that all payments are made before the events, setting up stands, co-ordination on the day of the event. Management of customer marketing budgets.

Management of marketing trailer and equipment for outdoor marketing i.e. promotions (Tracking of all marketing material and return thereof). Ordering of marketing material such as banners, gazebo's, etc. (This includes assisting with artwork sign-off, arranging payments and obtaining quotations from different suppliers.)

Assisting with enquiries on Facebook page.

Designing of all Social media advertising material such as Facebook covers, post advertisements and videos.

Designing and printing of all advertising material for branches, customers and promotions/ events i.e. posters and flyers.

Designing and printing of all internal marketing advertisements for Head Office counter sales.

Enquiring, ordering and management of promotional gifts/ hand-outs. Research, planning, drafting and printing of internal newsletter. Trade shows/ Festivals include: Automechanika Show, The Solar Show, V-dub Festival and Outdoor-X Festival.

MARKETING DUTIES:

Company overview: South African automotive lead-acid battery recycler, manufacturer and supplier.

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Afrikaans

English

Mathematics Literacy

Life Orientation

Hotel Management Studies

Visual Arts

Technical Drawing

Obtained Diploma in Wedding

Planning. (10 February 2012)

Obtained Certificate in Events

Management. (18 June 2012)

SECONDARY EDUCATION

Hoërskool Overvaal 2009

Obtained National Matric Certificate

with the following subjects:

TERTIARY EDUCATION

Intec College 2010 - 2012

S K I L L S /

E X P E R I E N C E

E D U C A T I O N A L

B A C K G R O U N D

Filing.

Ordering of consumables for the office kitchen.

Personal assistant duties to National Sales Manager included taking minutes of sales meetings, typing of letters, updating pricing file, keeping track of sales team leave dates and weekend duty schedules, filing and record keeping of customer contracts.

Ordering of business cards and corporate uniforms. Arranging accommodation as required for customers/ guests. Assisting in other departments such as reception when necessary. ADMIN DUTIES:

Managing bookings for the training centre and sales board room. Planning and co-ordination of all training days and meetings in the training centre and board room. This includes preparation of the facility i.e. ordering of event equipment, catering and refreshments and setup; invitation and RSVP design and management; and attendance register management on the training day. Arranging factory tours and safety management thereof. Assisting with the year-end function.

TRAINING CO-ORDINATION DUTIES:

Assisting sales representatives with quotations and orders of their customers. Assisting sales representatives when on leave to phone their customers and ensure that weekly orders are uploaded to the ERP system. Following up on outstanding orders.

SALES DUTIES:

Customer complaints, compliments and enquiries liaison between production, dispatch, sales department and management.

Liaison between sales and claims department to follow up on outstanding claims and rotations.

Management of customer surveys and reporting thereof. Emailing statements, invoices or credit note copies to customers if required. CUSTOMER RELATIONS DUTIES:

AC HONED GROUP (PTY) LTD. - ALRODE SOUTH

I NETRNAL SALES AND ADMINISTRATION F EBRUARY 2 0 1 0 - MAY 2 0 1 6 Receiving of customers.

Operating the switchboard.

Receiving and distribution of messages.

Monthly posting of statements.

General filing duties.

RECEPTION: (2010 - 2011)

Generating quotations, pro-forma invoices and orders for customers on standard and manufactured sized Hydraulic steel tubing.

Managing job cards and job book for orders.

Liaising with production and dispatch on orders.

Generating invoices when orders are complete.

Arranging couriers daily for orders outside of the local area. INTERNAL SALES: (2011- 2016)

Company overview: National supplier for honed and un-honed tubing, seal kits, chrome bars, cylinder kits, deep hole drilling and cylinder repairs in the hydraulic industry. C O M P U T E R

S K I L L S

Microsoft Office 2013

Syspro

HansaWorld

Canva Design

Adobe Photoshop and Illustrator

(busy learning programs)

Time management and

organisational skills

Strong communication skills

Reception

Office administration

Buying

Invoicing and delivery

management

Order and quotation management

Marketing management

Events co-ordination

Personal assistant skills

Customer satisfaction

management

1 Year Reception experience

10 Years Internal sales experience

11 Years Administration

experience

5 Years Marketing experience

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RAISE & LOWER - ALBERTON

RECEPTIONIST ( DURING SCHOOL HOLIDAYS) 2 0 0 5 - 2 0 0 9 Operating the switchboard.

Typing of letters.

Stock take.

Ordering of stationary and electrical components.

Sending faxes/emails.

Filing.

RECEPTION:

Company overview: Electro Mechanical manufacturing and supplier of low-voltage switchgear and electrical components.

Dixon Batteries (Pty) Ltd.

Gary Edwards - National Sales Manager 082-***-**** AC Honed Group (Pty) Ltd.

Angelique van Wyk - Manager at time of employment 011-***-**** Raise & Lower

Willi Kleinecke - Owner 011-***-****

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R E F E R E N C E S

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