DENISE J. VAUGHAN

*** ******* ** ** ***** Canton, Ohio 44720 • 330-***-**** • adnjtm@r.postjobfree.com

http://www.linkedin.com/in/denisejvaughan

Proven Leader. Helping Companies Translate Their Business Goals into Reality. My 23 years of combined management, direct sales, purchasing & marketing experience form a solid professional background that allows me to think on my feet and make sound decisions in high-pressure & fast-paced environments. I excel in training & leading others to succeed, building prosperous sales territories. I have a created a solid career while establishing long standing relationships with various types of clients using an approachable, consistent yet flexible communication style. I show meticulous attention to detail to ensure that all forms or documentation, reports

& contracts are completed with accuracy. My adaptability to perform in any situation positive or negative, with an external or our internal customer will guarantee results for your company. I am a solutions provider that will lead your team to realize the goals set before us.

SKILLS & COMPETENCIES: Critical Thinking Business Development Negotiations CRM ERP Systems Expert Communicator, Oral & Written Work Ethic Project Planning Team Building Leadership Inventory Managed Programs Value Add Marketing & Analysis PROFESSIONAL EXPERIENCE

Chicago Tube & Iron, an Olympic Steel Company May 2016- February 2021 Providing metal distribution sales, inventory management & value-added services Sales Manager - Cleveland Division

Led a sales team of Inside Sales Reps as well as Account Managers in sales & account maintenance

Daily interaction with sales team & warehouse leads to ensure a successful sales cycle from quote to delivery

Reviewed gross profit margins for the ISRs during the quoting stages as well as invoicing

Worked with Account Managers to develop existing accounts as well as targeting new business

Led monthly sales meetings to review market trends & pricing strategies

Conducted annual reviews, submitted salary increases as well as hiring & firing of sales team

Managed branch’s anchor & house accounts, purchased inventory & facilitated value-add operations

Heavily involved in production scheduling for key accounts from start to finish in order to meet customer deadline Account Manager, NE Ohio

My goal is to build customer relationships, gain comprehensive knowledge of their core business & production, identify material & value-add requirements for which Chicago Tube & Iron can fill while establishing long term inventory management programs.

Sales & marketing of full line of steel, alloy & stainless products; pipe, tube, bar, valves & fittings.

Work closely with the Inside Sales team to accurately price, inventory, & consign customer material

Review & price customer material specifications, prints; identify ASTM requirements; packaging & shipping

Educate customers on value-add services provided; cut to length, laser & fabrication, welding

Develop marketing strategies to advance company name recognition & product offerings

All necessary inspections & reporting involving Quality Control & customer issues (PPAP, FAI) Marmon/Keystone LLC Cleveland, OH October 2009-January 2016 The Marmon Group is a Berkshire Hathaway Company

Account Manager, Central Ohio

Sales representative for international pipe, tube & stainless bar distributor; covering approximately 33 counties in Central & SE Ohio

Lead in full cycle sales process, including prospecting, inquiry review, cost analysis, price negotiations with customers; monitor consignment levels on contract business, blanket orders, etc.

Responsible for monitoring and adjusting branch stock levels of specific items for individual customer needs

Travel and communicate with several corporate & regional product managers to target & grow specific business

Provide education on market trends to discuss pricing and commodity futures that may affect supply

Follow-up on RFQ’s submitted by current customers and prospects to evaluate competitive situations, then direct Inside Sales Staff to align pricing and obtain purchase orders

Efficiently inspect material and resolve questions arising from possible non-conformance or damaged material

Continuous membership in Mar/Key Club achieving an excess of $1 million dollars GP every year with M/K

Create & distribute product marketing specific to key products in my territory

Achieved Platinum Club level 2012 earning over $2 million dollars in annual GP Peachtree Metals, Inc; Duluth, GA Austintown, OH May 2006-January 2009 Midwest Sales Representative

Outside Sales Representative for stainless steel processor, thirteen state distributor and supplier B2B based territory creating an average of $6 million sales dollars annually, this accounted for approximately 45% of overall company product sales each year. I was responsible for large corporate accounts including branches of Marmon Keystone, Ryerson, Central Steel & Wire, and Copper & Brass Sales, a subsidiary of ThyssenKrupp and others.

Proactively built relationships with corporate buyers and the sales staffs, buying & selling my product

Point of contact for new customers, providing positive first impressions for all contract sales and business development opportunities. Customer list contained approximately 160 firm, 75% active quarterly.

Increased sales volume in my territory by encouraging and conducting training sessions for sales departments and purchasing agents on product detail, the manufacturing process and sales tactics necessary to promote higher sales volumes and profits for my customers

Follow-up & continued support after product education that includes suggested methods that create additional market share, focusing on previously untapped opportunities with current “A” list customer bases and specific new industries; joint sales calls if requested

Superior time management skills, conducting appointment scheduling; trip arrangement; 35% overnight travel CURRENT ACTIVITIES

AWMI Association of Women in the Metal Industries 2014-2021 Cleveland Chapter Board of Directors President, Cleveland Chapter 2020-Present

Vice President, Cleveland Chapter 2019

Treasurer, Cleveland Chapter 2015-2018

Responsible for all funds, event income & expenses of non-profit chapter; balance & reconcile accounts monthly using QuickBooks; P&L monthly reporting to AWMI National Board of Directors Marketing, Newsletter Editor 2014-2018

Create & publish Chapter newsletter up to 5 editions annually; responsible for creative content & editing of news articles, photos, upcoming & past events. Past editions available upon request.

Create invitations & programs; design signage for events; raffle media, boards, etc.

Works with social media outlets to promote the organization & upcoming events. EDUCATION

BA Political Science, The University of Akron

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