Area Manager Sales Director
Resume:
RAVENDRAN ELANGOVEN
PROFILE
I have acquired IT and business
management skills, via my years of
business venture into photography
system in ThemePark. I have
progressively improved my public
relation and management skills while
working with people of many different
backgrounds during my working
tenure. I am a naturally proactive
person. I can complete any given task
with utmost care using my problem-
solving skills.
CONTACT
PHONE:
EMAIL:
*******@*****.***
HOBBIES
Fixing computers
Football
Sports
Cooking
Gadgets
Explore automative industry
EDUCATION
Bachelor of Applied Management (VM5)
March 2012 – November 2013
Diploma in Computer Engineering IT
April 2001 – Aug 2003
WORK EXPERIENCE
Express Photo Solutions Sdn Bhd (Operation & Sales Director) Sep 2009 –2020
Managing business operation using structured management skills to ensure the business process runs smoothly while embracing working culture of multiple organization.
Embrace uniqueness of working forces and devise framework to collectively create a comfortable working environment.
Focused on talent acquisition and provide niche training for the selected skillset to my new hire.
During the critical period in which resources is a concern, I become another workforce with my subordinates.
Primarily responsible for the complex reporting
and analysis involved in sales forecasting and planning for the road ahead. Provides guidances to the sales leaders in order to reach monthly, quarterly, and yearly revenue goals. Resort Photo Services LTD (Area manager of Disney On Ice Show South East Asia and Asia Pacific)
March 2004 to Sep 2009
Achieving sales targets, setting financial goals, and working with senior department or location managers.
KPI as an Area Manager focused on budgets, quality, P&L statements, hiring as well as hands-on job training to the subordinates.
Extensive travelling across different parts of the world, embrace demographic working culture and complete given tasks with no conflict of interest in every country’s working procedures. Resort Photo Services Sdn Bhd Singapore
(Assistant Operation Manager Malaysia)
January 2002–March 2004
Responsible for maintaining business operations to run smoothly, while sustaining the process during the manager's absence. More focused on daily sustaining of job executions
Main person to work with Disney on ice show by Feld Entertainment's Ice Follies And Holiday on Ice, Inc. under agreement with The Walt Disney ( JV with RPS and Disney on Ice for merchandising
Setting up a photography production house for the show in Southeast Asia and Asia Pacific
To align with the copyright of the Disney imaging based on given manual
To ensure merchandize present complying Disney standards, protocol, SOP
To ensure photobooth areas are set up within predefined time slots given, synchronizing with Disney standards across Southeast Asia and Asia Pacific
To ensure merchandise, equipment of the production to shipped to next county on time for the next show.
Follow the working procedures in the visited for the project execution. Execute operation within stipulated time and Disney standard by preparing ahead of time for the workforce recruitment and tools arrangement.
Constantly review sales and target status in visited country and amend accordingly based spending capacity of the people.
Fixing any technical glitches during the operation by performing rehearsal multiple times before the stage show. Always be prepared with backup plan to solve any issue in a very minimal time before the show starts.
SKILLS
100%
100%
85%
95%
80%
90%
70%
80%
95%
0.00% 25.00% 50.00% 75.00% 100.00%
People Management Skill
HR Staffing & Development
Project Management
Sales Forecasting
Jobs Hands-On Training
Computer literacy
Automation System DEV
Project Development Tools
PC Troubleshooting
ACHIEVEMENTS
Contract negotiation with a business partner, by developing friendly and business join venture
Collobration with international entertainment-based theme park organization, such as Disney, Angry bird Park, Kodak international, Sunway theme parks, Ancol theme park Indonesia, and Picslove international UK to synchronize and innovate new ideas and management styles.
Tenders new project and implement the new ideas for sales operation with the business partners
Stocks procurement, implements new products with the current market trend to increase customers satisfaction
Cost optimization upto 20% by applying new technologies, resulting the growth of 35% profitability of the company
Increased sales target in Malaysia at an estimation of RM 3.5 million gross revenue in a single year from 3 outlets
7 Years self-managed 8 outlets in Malaysia to meet sales target at minimum 85 to 90% yearly and monthly
Constantly motivate, training and generate new ideas for the subordinates and managers and to hit the sales target
Planning and revamp sales target upon sales drop with utmost urgency using statistical studies
Implementing brainstorming with the sales staff and to know customer need and working to achieve customers needs and product
Operations
Conduct contract negotiation in partnership with a business partner to develop new business venture in relevant to theme park industry.
Gain business opportunities via alliances with an international- based client of a big production such as Disney, Angry Bird Park, Kodak international, Sunway theme parks, Ancol theme park
(Indonesia), and Picslove international UK.
Tender new project and implement new idea to consume strategize operation with the business partners.
Reducing the cost of production and applying new technologies for the profitability of the company.
Oversee the potential development for the company to venture a new outlet in Malaysia.
Implementing new training, coaching and developing for a new outlet.
IT Development
Developing a software interface to make end-customer usage for daily usage in the theme park.
Developed a high-tech capture software for the roller coaster ride (interface and application).
Sales And Marketing
Managing 8 outlets in Malaysia to achieve sales target. Work closely with subordinates and top management people to resolve any hiccups during operation in the park within short span of time.
Planning and recovering sales target when there is risk of downfall sales, and making a fast decision to push the sales to hit the KPI before company runs into losses.
Reference
Achievement of sales target in Malaysia above RM 3.5 million gross revenue in a single year with 3 outlets.
Purchasing Stocks, implementing new products with the current market, for customers satisfaction, and making a survey for new products.
Reducing the cost 20% of production and applying new technologies way for the growth of 35% and profitability of the company.
Motivating, training and new idea; to share with the managers and team leader to hit the sales target.
Implementing brainstorming sessions with the sales staff to know customer needs and working to achieve customers’ needs. Name : Alice Tan Mei Fern
Job Title : Consultant of Red Consulting Group
Contact : 017-*******
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