Availability: Immediate

PROFILE

I have nine to eleven years work experience exposure in working with and supporting MD’s and Executive managers through understanding of and an appreciation of the Corporate/Business environment. Business intelligence to understand how to interact at an executive level. A work ethic that is based on commitment and dedication to my work. I possess the following skills that will help me achieve the identified objects and critical success factors: Well developed interpersonal skills, strong administrative skills, tried and tested professionalism, advanced computer skills, time management, improved communication skills (telephone etiquette), an ability to handle sensitive and confidential data. I am energetic and quick on my feet.

PERSONAL DETAILS

Gender : Female

Marital Status : Single

Languages

Read, Write, Speak : English / Xhosa / Zulu

EDUCATION

Secondary Education : Thembalabantu High School

Senior Certificate

Tertiary Education

Institution : Damelin Management School

Qualification : Public Relations

Institution : IT Skill Development Centre

Qualification : Office Computing

Institution : Winchester Training Academy

Qualification : Call Centre inbound outbound and telephone etiquette Institution : Ambusave Academy

Qualification : SHE Representative

Institution : Alvaro Training and Projects

Qualification : Advance Skills for PA’s and Secretaries KEY SKILLS

Computer Programme : MS Office Suite, Excel, Internet, Typing Organisational and Prioritization

Communication and Multitasking

Problem solving and Team Leadership

Awards

Certificate of Excellence

May 2009 / Liberty Health

Resume for Zintathu Zaina Kondlo

28 Kingston Village, Doppruim Road,

Weltevreden Park, 1715

ID No: 770**********

Cell: 083******* or 073*******

Email: adnjkj@r.postjobfree.com

Driver’s License: Code B / Own car

PROFESSIONAL EXPERIENCE

Employer: O’keeffe & Swartz

Period: January 2021 – May 2021

Position: Outbound Sales Agent

Duties :

• initiate and conclude telesales

• complete sales sheet / register

• Conduct outbound telesales

• data capturing

• maintain SLAs ( Service Level Agreements)

Reasons for leaving : Contract appointment

Employer: PHM Diagnostic Lab

Period: August 2018 – August 2020

Position: Executive PA to MD and 3 Executives

Duties:

• Proactively and independently manage MD/Executive diaries reminding the MD/Executives and managers of important meetings, tasks, and deadlines.

• Set up meetings including phone and virtual meetings, coordination of times, venues, catering

• Prepare correspondence and materials for management, clients, staff and co-ordination of submissions required for reporting board, audit and reports.

• Proactively coordinates key internal and external meetings with multiple parties, ensures meeting invitations are accurate and completed on time.

• Professional facilitation of boardroom /auditorium bookings for functions, meetings and/or strategy sessions.

• Circulating of agenda and minute taking making sure that are approved and action points are circulated, and board resolutions are signed off.

• Independently resolves routine and non-routine questions and problems and the ability to work with ambiguity.

• Resolve administrative issues by coordinating preparation of reports, analysing data and identifying solutions.

• Collect, compile, prepare and maintain reports, records, files and data schedule and maintain calendars of appointments, meetings, and travel itineraries, coordinate related arrangements.

• Co-ordinate periodic follow-up meetings with various stakeholders on reported task/project progress.

• Creates agendas and prepares meeting materials, organizes and recurring management meetings on and off site, prepares agendas, arranges meeting facilities, and coordinates logistics

• Assist in compiling and proof-reading high-level documents/ reports.

• Coordinates efficient and cost-effective travel arrangements domestic and international, including flights, ground transportation, hotel accommodation, Visa requirements and security procedures

• Assist and maintain budget including invoicing, submitting purchase orders, and overall budget tracking within established guidelines utilizing proper budget management techniques.

• Screen telephone calls, messages, visitors and resolves routine and complex inquires with a high level of professionalism, responding timeously.

• Co-ordinated MD/Exec and staff’s year-end function and holiday’s leave schedules.

• Co-ordinate the set-up, catering and clean up for client and internal events and meetings

• Assists in administering front office functions and supervising reception staff daily.

• Apply discretion and appropriate security measures in handling confidential and sensitive information.

Employer: Shuttle Service

Period: January 2018 – July 2018

Position: Administrator / Driver

Duties:

• Business partnership transporting school kids, adhere to the traffic road-signs for school learners and other road users is the key to safety

• Updating parents/ guardian and learner’s details on the database

• Drafting transport contracts, dealing with invoices monthly payments, EFT, petty cash, recons Reason for leaving: Temporary assignment

Employer: KGL Company

Period: November 2017 – December 2017

Position: Secretary

Duties:

• Dairy management for all stakeholders, conference booking, logistics and arranging refreshments for board meetings.

• Preparing presentations, board packs, scorecards, materials, equipment for board meetings

• Minutes taking ensuring that are approved and circulating to all stakeholders at the agreed time- period.

• Making sure board resolutions are updated and signed off. Reason for leaving: Contract ended

Employer: Sechaba Medical Solutions

Period: August 2010 – October 2017

Position: Executive Assistant to Executive Managed Healthcare, CFO and COO Duties:

• Organising diaries, meetings, schedules, travel, and itineraries to make the best use of executive’s time and meet their requirements and priorities.

• Preparing correspondence, reports, spreadsheets, briefing papers, and presentations for meetings/conferences, creatively formatting, and presenting information when necessary

• Travel bookings - domestic and International flights, accommodation, car hire.

• Catering refreshments for the executives and guests where required and coordinating of bookings

• Boardroom bookings and management, dealing with credit card recons for executives.

• Screening, prioritising, and annotating incoming information and communications (telephone, electronic, paper), responding, redirecting, or referring to the appropriate senior managers.

• Handling sensitive and/or confidential information and/or documentation with appropriate. discretion and regard for the physical security of associated paperwork and electronic files

• Maintaining required brought forward systems and action logs.

• Providing technical support to audio/video conference meetings, including the setup of related facilities and equipment.

• Minute taking and circulating of minutes at the agreed time-period.

• Preparing board packs, presentations, attending to departmental budgets, events, functions

• Submitting of tenders including proposals and quotations for procurement.

• Compiling and formatting daily, weekly, monthly, quarterly, and yearly operational reports.

• Liaising with relevant representatives on outstanding matters.

• Circulating information regarding upcoming conferences, events, functions, and seminars.

• Following up with finance department for purchase orders and invoices and ensuring accurate and timeous processing of payments.

• Submitting reports for motivations, approvals, declines, quotations, and purchase orders timeously Reason for leaving: Company was restructuring.

Employer: Liberty Health

Period: September 2008 – July 2010

Position: Executive Personal Assistant / Pre-authorization Duties:

• Acting as a first point of contact in the executive / management for both internal and external clients.

• Managing and scheduling of diaries, meetings and prioritization of activities and secretarial duties.

• Briefing executive of areas of importance for meetings ensuring that are well-prepared.

• Taking minutes circulating minutes at the agreed time-period.

• Travel arrangements (flights, accommodation, car hire and foreign exchange).

• Telephone screening, email and faxes and taking messages, resolving, and redirecting queries

• Providing members and suppliers authorisation for admission to hospital/ specialist treatment

• Investigating various applications for benefits and applying the rules of the schemes.

• Communicating with case managers regarding hospital admission and LOS.

• Advising suppliers for patient with HIV and Aids to register to receive the treatment as PMB conditions.

• Investigating authorisation approved or rejected according to information provided. Reason for leaving: Company relocated to Cape Town Employer: Old Mutual Healthcare

Period: April 2005 - August 2008

Position: Pre-authorisation/ Clinical Claims Assessor/ Administrator Duties:

• Providing members and suppliers necessary authorisation to hospitals.

• various applications for benefits.

• Applying rules of the schemes with services providers and doctors.

• Telephone, written communications, and email enquiries to clients.

• Preparing claims, checking correct Investigating ICD 10 code, tariff codes. Reason for living: Better prospects

Employer: Metropolitan

Period : January 2005 - March 2005

Position: Administrator

Duties:

• Processing new members, company applications and confirm with HR department.

• Requesting death certificates for deceased members from surviving dependants.

• Telephone, written communications, and email enquiries to clients. Reason for living: Better prospects

CONTACTABLE REFERENCES

1. Company: Sechaba Medical Solutions

Name: Dr Thoko Potelwa

Position: Executive Managed Healthcare

Tel: 082-***-****

2. Company: Sechaba Medical Solutions

Name: Dr Ndilikazi Buhlungu

Position: Senior Medical Advisor

Tel: 078-***-****/ 011-***-****

3. Company: Liberty Health

Name: Nkosazana Lebaka

Position: Executive Manager

Tel: 071-***-****

Contact this candidate