Pedro J. Rodríguez Ocasio
*** ***** ***** ***** ***. 203, Odenton, MD 21113 (as of August 5, 2021) Cel: 787-***-**** Email: *********@****.***
Career goals
Demonstrate skills acquired through professional experiences and education. Contribute to personal and professional experiences and knowledge as well as the company’s positive growth.
Basic abilities
• Customer service
• Adaptable
• Organized
• Fast Learner
• Complies with deadlines
Professional experience
Rod Rodder Plumbing and Sewer Company
Finance Department
Official Coordinator, August 2020 – May 2021
•Supervise a billing team comprising of 7-10 employees
•Prepare statement reports to send to clients
•Create and maintain spreadsheets with updated financial data
•Organize invoices and proper documentation
•Archive invoices in an easy and accessible manner
•Communicate via email and phone with clients regarding their owed balances and business needs
•Post payments received from clients on a daily basis
•Use QuickBooks to view and pull accurate financial data
The Sherwin-Williams Company (Cleveland, OH)
Internal Stores Billing
Financial Processor, April 2018 – February 2020
•Process internal billing adjustments from stores requiring credit
•Answer queue line calls from stores and vendors to provide assistance
•Create spreadsheets to accommodate adjustments that are needed
•Contact carriers for proof of deliveries or support when needed
•Call and email stores for information regarding closing reports and adjustments
•Review closing reports during certain inventory periods
•Answer questions posted by stores
Education
University of Puerto Rico in Carolina
Bachelor of Business Administration in Finance, September 2013 – August 2017
Additional Skills
•Knowledge of Microsoft Office suite programs (Word, Excel, PowerPoint)
•Excellent interpersonal skills
•Knowledge of financial programs (QuickBooks, AOM, Fact Finder, Etrac, Oracle, On Base, MIPS)
•Solution finder to minor or major problems
•Excellent verbal and written communication problems