Kelly M. Cohen adnja3@r.postjobfree.com

*** **** ***** ***** ***** Las Vegas, NV 89084 702-***-****

Summary of Qualifications

Experienced professional with 20+ years of experience, seeking a challenging office administration position. Known as a reliable team player who is fully capable of working in high-pressure situations as a self-starter and under direct supervision. Professional and articulate with the ability to work well in a diplomatic manner by utilizing outstanding interpersonal skills. Proven in identifying administrative challenges and collaboratively shaping new solutions to meet organizational needs. Energetic with strong communication skills as well as the ability to demonstrate good judgment and creativity along with the experience to clearly express thoughts. Communicate clearly and effectively in written, verbal, and presentation formats.

Problem Solving – Proven ability to troubleshoot and develop creative and innovative solutions to challenges in daily operations. Improves office administration processes for better performance and greater office efficiency.

Exceptional Interpersonal and Communication Skills – Proficient in promoting confidence and developing close relationships with office resources while interfacing with stakeholders from diverse backgrounds and cultures.

Work Ethic and Professionalism – Solid professional standards and an excellent track record of dependability. Maintains focus on achieving bottom-line results and team integrity while ensuring efficient office operations.

Professional Experience

Wells Fargo Bank Las Vegas, NV

Administrative Assistant – Middle Market Banking December 2004 – November 2020

Interacted on a daily basis with C-suite executives while being highly organized, detail oriented, tech savvy, and capable of managing multiple priorities – providing a high level of professional support, which included a balance of senior executive level administrative work as well as ongoing ad hoc project and business initiatives such as planning meetings and tracking deliverables.

Provided leadership in supporting the Chief Financial Officer for Wells Fargo’s Wealth and Investment Management division. Performed diverse, advanced, and confidential daily executive admin support duties.

Was responsible for heavy calendaring, complex travel planning, extensive document creation, and preparation of expense report submissions. Led in formalizing meeting logistics and preparation, managing invitations and facilities, and providing detailed data, information, and resources to participants.

Gained skills in synthesizing data from multiple sources and presenting it in appropriate formats.

Experienced supporting multiple executive managers with calendar management, travel arrangements, and scheduling of meetings and events, using strong time management skills to meet set deadlines.

Completed a wide range of duties by always going above and beyond in delivering service excellence in conjunction with management needs. Experienced in developing and maintaining client documents.

Performed a variety of office functions like maintaining/coordinating calendar of Senior Sales Manager; compiling daily statistics and/or other reports; assisting SVP with monthly GL; paying bills, ordering and maintaining office supplies; assisting offsite CSM with office issues; and maintaining/retaining reports.

Experienced in the preparation of accurate employee expense reports for company financial records.

Completed a wide range of office duties like setting up and updating files by receiving and referring calls, arranging meetings and conference calls, composing reports, and writing formal correspondence.

Handled admin assignments with the ability to work independently and as a team member – managing calendars, travel arrangements, and expense reports. Analyzed data and prepared presentations.

Wells Fargo Bank Las Vegas, NV

Administrative Assistant – Private Client Services June 2002 – December 2004

Maintained and coordinated Regional Sales Manager calendar. Responsibilities included analyzing and disseminating financial reports and other relevant data for business operations and meeting planning.

Streamlined office operations, resulting in a significant increase in efficiency throughout call management, filing operations, and coordination of office meetings. Assisted in implementing office efficiency changes.

Duties included planning, scheduling, organizing, and directing work. Assisted Regional Sales Manager with monthly GL, and helped Financial Consultants and Sales Assistants on numerous compensation issues.

Led in on-boarding of new Financial Consultants and staff as it applied to paperwork, equipment, etc.

Prioritized calendar appointments, messages, and correspondences in accordance to management needs.

Instituted the development of basic company policies and procedures with regards to accommodations and employee travel, such as: travel bills and expense reimbursement to minimize operational costs.

Worked well as an administrator for busy employees by creating an office culture of team accountability.

Implemented and maintained management deliverables while documenting completion of assigned tasks.

Used organizational skills to ensure timely and accurate preparation, review, and submission of documents.

Muscular Dystrophy Association Las Vegas, NV

Administrative Assistant / Program Coordinator February 2002 – May 2004

Performed general office duties and administrative support. As Program coordinator, directed special events for the local office. Supervised, hired, and trained volunteers and temporary employees.

Provided office leadership by proficiently handling a large volume of telephone inquiries and mailings.

Was fully responsible for banking functions, and assisted in maintaining a $1.3 million annual budget.

Used office and interpersonal skills to build rapport with Clients, Doctors, and the Board of Directors.

Program Coordinator responsibilities included: answering telephone calls, maintaining and updating customer records, distributing informational e-mails, and generating business correspondence.

Handled administrative tasks, such as: filing, faxing, answering phones, and maintaining office records.

Peter Scalamandre & Sons Freeport, NY

Administrative Assistant July 1997 – May 2000

Handled a high phone volume for this leading construction company. Provided standard secretarial functions, and ordered all payroll union stamps as well as all supplies for internal and external staff.

Served as key contact person for all corporate personnel, and was privy to all corporate information.

Provided office solutions, and handled appointments, high customer traffic, and multiple phone lines.

Trained employees in job duties and office procedures/policies or arranged for training to be provided.

Provided administrative support, organized files, maintained spreadsheets, and performed clerical duties.

Responsibilities included: compiling production statistics and/or other reports, managing a professional office environment, running errands, purchasing office supplies, maintaining files, and answering calls.

Organized and maintained calendars, facilitated meetings and conferences, coordinated travel itineraries, screened incoming correspondence, and created as well as managed outgoing client correspondence.

Computer Skills

Microsoft Office (Word, Excel, PowerPoint, Outlook) and Microsoft Windows

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