Billie Winkle
Customer Service/Dispatcher
Franklin, OH 45005
**********@*****.***
1. Diverse background with in-depth experience working with others, which demonstrates an excellent candidate for multiple employment opportunities. Worked in the areas of Home Health Care, Order Entry/Customer Service, Dispatch, and Medical Transportation. All fields required exceptional customer service skill sets, responsibility and professionalism. Computer Literacy /Training
• Keyboard-100% accuracy at 56wpm
• Keypad -100% accuracy at 37wpm
• Microsoft Office, MS Word, Excel, Outlook and Power Point
• CPR/First Aid Certified
Authorized to work in the US for any employer
Work Experience
Security Guard/Site Supervisor
Allied Universal - Dayton, OH
November 2017 to Present
Answer phones connect to their contacts, set appointments for receiving, check shipping loads into the system and print manifests, check chemical trucks in and out, send reports out to brokers with empty and loaded trailers information, filing and scheduling. Ambulette Driver
Eaton Medical Transportation, Inc - Eaton, OH
May 2005 to December 2009
• Transported patients
• CPR/First Aid Certified
• Excellent patient/customer care
Order Entry Clerk
Cornerstone Brands, Inc - Olde West Chester, OH
May 2004 to March 2005
• Order Entry/ answer telephone inquiries and place catalogue orders with customers
• Promoted products and services; generated leads and initiated sales. Home Health Aide
Physicians Choice Inc - Township of Liberty, OH
May 2001 to January 2002
• Provided all aspects of personal care and assistance to patients in their homes Home Health Aide
Life Health Care - Franklin, OH
July 1998 to August 2000
• Assisted with activity or mobility of patients
• Reported all concerns with patients to supervisor immediately
• Performed linen changes and tidied patients' immediate environment Dispatcher/Customer Service
VIP Towing & Recovery - Middletown, OH
July 1988 to August 1999
• Operated radios and telephone systems
• Customer Service skills and problem solving abilities
• Accounts receivable/payable for small employee base
• Inventory
Education
Diploma
High School Education
High school diploma or GED
Skills
• Order Entry
• Computer Literacy
• Dispatching
• Customer service
• Home Care
• Microsoft Outlook
• Accounts Receivable
• Security
• Typing
• Surveillance
• English
• Microsoft Excel
• Time Management
• CCTV
Additional Information
State of Ohio certified Security