Relations Specialist Lp
Resume:
Joseph Broderick
Bronx, New York 10463
adnj5y@r.postjobfree.com
http://linkedin.com/in/joseph-broderick-13303329
July 6, 2021
I was pleased to find availability of a Sports Social Media Editor. I have years of experience in working with Sports related content and ensuring quality, efficient and precise work is executed. I thrive in fast paced environments and meeting deadlines under pressure, a given in most Sports related fields.
With my passion, expert knowledge, as well as experience in Sports, its athletes, regulations, policies, I believe I would be an ideal candidate and an asset to this vacancy.
My resume, as well as my LinkedIn Profile, details my academic qualification and previous years of experience where I have utilized strong collaborative skills and a solid understanding in similar fields where I worked either independently or within the team concept.
Thank you in advance for taking the time to review my resume. If any further information or detail is needed, please contact me at your convenience at 917-***-**** or my email adnj5y@r.postjobfree.com. I look forward to hearing from you.
Joseph Broderick
2663 Heath Avenue
Bronx, NY 10463
adnj5y@r.postjobfree.com
http://linkedin.com/in/joseph-broderick-13303329
Versatile, reliable and efficient individual with several years of hands-on experience in various aspects of Media, Logistics, Customer Service and Sales. Major strengths in Project Management, detail-orientation, written and verbal communication skills and troubleshooting.
Skills:
•Microsoft Windows, Office, Suite, Word, Excel, Access, PowerPoint
•Kronos, PeopleSoft, Google Analytics
Final Cut, AVID, After Effects, Adobe, Motion, Photoshop, Illustrator
•HTML, LAN, WAN, UNIX
•Ability to multi-task, learn quickly and work within team concept or independently
•Exceptional analytical and quantitative skills
•Strong interpersonal skills with an awareness of principals and processes needed for client services
•Exceptional ability to meet deadlines
Work Experience:
Flash Global Logistics, Inc. Mountain Lakes, New Jersey
Third-party service parts logistics provider that offers customized solutions for global high-tech OEMs and service organizations
May 2019-Present : Partner Manager (Remote)
Supervised management of service provider(s)
Review KPIs with agent stakeholders and drive performance improvements and corrective actions
Ensure quality training and update is provided to all Flashtrac (FGL’s core web based WMS and tracking system) users in USCA
First line escalation for all agent related issues
Provide regional operational KPI quality support
Delivery Performance
Process Follow Up
Inventory Receiving
Assist on On-Site and Virtual Audits
Support new customer implementations and new service implementation
Assist with agent information management
Assist in creating operational logins and setting up depots Assistance with new customer onboarding process
Major League Baseball Advanced Media New York, New York March 2015-April 2015: Pace of Game Logger
•Logging durations between every game pitch.
•Tagging violations of the batter’s box rule.
•Tagging violations of the pitcher’s time allotment rule.
•Compiling and sending a report at the end of the shift regarding any and all problems and discrepancies.
Home Goods, Inc. New York, New York
Home appliance supply chain department store
January 2014-May 2019: Loss Prevention Specialist
•Provides an effective deterrent to theft by maintaining a professional and knowledgeable presence at front end.
•Conducts routine inspections of alarm systems and locking mechanisms and follows up on findings.
•Conducts/supports EAS tagging and ticketing audits in high shrink departments.
•Responds to EAS alarms and completes other audits and assessments as directed by the Region.
•Maintains an effective partnership with Store Management and LP team members to accomplish work assignments and overall goals/objectives.
• Coordinates and executes shrink reduction activities in conjunction with management.
.
Social Streaming and Shopping Network/MeetOn.com New York, New York January 2012-June 2013: Site Moderator/Customer Service Representative Social streaming platform that offers live broadcasts and exclusive videos from celebrities, athletes and other industry experts.
•Assists users with MeetOn.com usability issues and encourages collaboration.
•Updates the community on any new features, changes and additions related to MeetOn.com sites or terms of use policies • Participates within a team environment to execute tasks and shares best practices.
•Develops and nurtures relationships with users and broadcasters to encourage MeetOn.com participation.
•Routes issues through appropriate channels and follows through to ensure resolution and updates are shared within MeetOn.com
Choice Logistics, Inc. New York, New York
Third-party service parts logistics provider that offers customized solutions for global high-tech OEMs and service organizations
April 2001 to December 2010: Operations Compliance
Specialist
•Responsible for managing process and procedures for multiple network partners to ensure compliance to the Choice Logistics standard.
•Serving as a liaison between various departments and over 350 warehouses worldwide
•Troubleshooting Citrix/UNIX issues for warehouses on site or via telephone.
•Traveling nationwide Coordinating load-ups of new clients at our warehouse sites.
•Training warehouses on the handling of products according to Client Specifications August 1998 – April 2001: Customer Service/Control Desk Representative
•Responsible for taking customer service calls. • Accountable for processing all client part requests via fax, web or telephone, while utilizing the proper software within the required time frame.
•Processed inbound and outbound orders
•Monitored and updated clients on progress (ETA’s) of live orders
•Assisted in supervising and training of newly-hired phone operators
National Health Plan New York, New York
PPO health coverage provider
August 1997-August 1998: Provider Relations Specialist
•Made cold calls to recruit patients, physicians, specialists and pharmacies to register with our
company
•Served as a liaison between patients, physicians, specialists and pharmacies to solve various issues such as appointments, payments, etc.
Westchester Cable Services Bedford Hills, New York
Provided sports video to small-market stations throughout the NY/NJ/CT area.
August 1997 – April 2005: ENG Cameraperson/Producer
•Covering press conferences and sporting events
•Editing and coordinating for weekly sports talk show
•Filed on-location reports and video
Bronxnet Television Bronx, New York
April 1996 – August 1997: Sports Producer/Cameraperson/Reporter
•Edited and coordinated daily sportscast
•Covered press conferences and sporting events
•Filed on-location reports and video
•Scheduled and arranged in studio interviews
•Supervised 15-20 Coordinators/Interns on daily tasks and assignments
Education History:
St. John’s University, Jamaica, New York
B.S.- Communication Arts & Science
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