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Delivery Manager

Location:
Chennai, Tamil Nadu, India
Posted:
July 05, 2021

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Resume:

ANIESH RAVINDRAKUMAR

IT Delivery Manager

Chennai, India +91-805******* adnj26@r.postjobfree.com

Delivery Manager with over 14 years of professional experience, with strong program management skills, managing mid to large sized teams & up-to-date industry knowledge with expertise in application design, defining custom architectures & successful project leadership. Effective interpersonal and communication skills allowing and developing a productive working relationship with clients and team members. Carry huge experience towards requirement gathering and analysis, architectural design, component and interface design, development of BI applications across multiple domains, mentoring and leading successful workforce teams. Excel at liaising between business and technical areas to achieve on-time, on-budget and on-spec project completions, able to merge customer and user needs with business requirements, budgetary restrictions and logistical considerations to meet project deliverables. An excellent team player championed in best practices, organized, customer-focused, possess strong ethics, quick learner with good inter-personal and communications skill needed to make every customer feel special and highly motivated to drive projects from start to finish as part of a dynamic team.

Skills

•Project Management Methodologies (Agile & Waterfall)

•Technical Architectures, Application Design & Implementation

•Team Building, Mentoring & Leadership

•Stakeholder & Team Management

•SDLC (Requirements, Design, Development, Quality Assurance, Deployment & Support)

•Project Plans & Business Continuity Plans

•Risk, SWOT & Gap Analysis

•Estimation, Cost, Budget, SLAs & Statement of Work

•Project Management Tools – Microsoft Project, Microsoft Office, Azure DevOps & other internal PM tools

•Technologies – SQL, Power BI, Mainframes, Infor BI

•Database – Microsoft SQL Server, Cosmos DB, Teradata

•Other Tools – Microsoft Visio, MagicDraw, Microsoft Visual Studio, SSIS, SSAS, Adobe Analytics, HEAP Analytics, Hyper Anna, Sprinklr, Team Foundation Server, GIT, Visual Source Safe, Informatica, Control-M, ServiceNow

•Well organized and a good multi-tasker

•Willingness to take responsibilities and be a leader

•Effective communicator

•Proactive

•Detail-oriented

•Quick learner with good problem-solving and analytical abilities

•Champion in Agile Development methodologies (Leading JAD and Sprint Planning)

•Enforce DevOps and Combined Engineering practices

•Expertise in problem solving, delegating and empowering the team

•Multi-tasker and adjust to changing environment & priorities

Professional Experience

TCS – MICROSOFT CORPORATION, CHENNAI, INDIA

Engagement Manager, MSA Marketing Analytics, January 2020 – Till Date

&

TCS – MICROSOFT CORPORATION, REDMOND, WA, UNITED STATES

Engagement Manager, MSA Marketing Analytics, July 2019 – December 2020

Microsoft Search Advertising (MSA) provides pay-per-click advertising service in Bing search engine enabling advertisers to reach and connect with global consumers. To set advertisers for success, MSA believes in maximizing performance to be always competitive, expanding portfolio through diversified offerings, designing next generation industry standards to meet the evolving needs of advertisers, and creating a strong foundation that continuously amplifies MSA Culture. MSA Marketing helps take the product the advertisers across all categories thereby increasing acquisitions and revenue. MSA Marketing Analytics team within the MSA is responsible for setting up best in class processes, digital platforms and infrastructure to measure and track the performance of marketing campaigns, enable reporting, perform analysis and provide insights helping business leaders to react and plan subsequent actions.

•Stakeholder management.

•Mentoring onshore and offshore team.

•Requirement gathering and refinement.

•Project Plans.

•Roadmaps.

•Maintain product backlog.

•Review sprint deliveries.

•Drive periodic business reviews.

•SLA Management.

•Implement business practices.

•Sign-off SIT.

•Coordinating with users on UAT.

•Managing team’s capacity, bugs and backlog in VSO.

•Backlog grooming, prioritizing user stories and bugs in VSO.

•Monthly Status reporting.

Microsoft Project Azure DevOps Microsoft SQL Server SSIS SSAS PowerBI COSMOS Power Shell Scripts Microsoft Visual Studio Visual Studio Online Team Foundation Server

TCS – MICROSOFT CORPORATION, REDMOND, WA, UNITED STATES

Program Manager, Digital Store Analytics, October 2018 – June 2019

The objective of Digital Stores Analytics team is to provide a holistic view of the performance of the Digital Stores Organization to the Microsoft Leadership team and individual stores teams to track the success of their respective areas of priority. DSA project helps teams to understand content performance, track store front KPI trends against financial budget and forecast data, analyze performance of campaigns and promotions executed by regional store marketing teams, understand site traffic by campaigns and tactics. Microsoft Digital Store Analytics project delivers views and insights to the business on a timely manner to help them drive key strategical decisions to improve the sales of the Microsoft Products and thereby ensuring continuous growth of the organization.

•Team (onshore and offshore) and stakeholder management.

•Requirement gathering through discussion with stakeholders and documentation of requirements.

•Data analysis.

•Preparing data models and data mapping.

•Create report mockups.

•Maintain product backlog.

•Review sprint deliveries.

•Sign-off SIT.

•Coordinating with users on UAT.

•Triage work items in Kanban.

•Work with the team and users to prioritize Kanban requests and ensure delivery of Kanban requests with the agreed SLA.

•Managing team’s capacity, bugs and backlog in VSO.

•Backlog grooming, prioritizing user stories and bugs in VSO.

•Monthly Status reporting.

Microsoft SQL Server SSIS SSAS PowerBI COSMOS Power Shell Scripts Microsoft Visual Studio Visual Studio Online Team Foundation Server

TCS – MICROSOFT CORPORATION, REDMOND, WA, UNITED STATES

Technical Project Manager, Consumer Data and Analytics, October 2017 – September 2018

Windows Developer Marketing (WDM) project of Consumer Data & Analytics (CDnA) focuses on marketing campaigns that run for Windows Developers to build and retain a strong base of Windows Developers, motivating them to create and build Universal Windows Platform Apps & Games, allowing Windows to be viewed as the industry leading development platform and partner for emerging experiences at home, in the classroom, and in the office.

•Requirement gathering, design architectures for data integration, development and testing.

•Architecting an end-end solution for the Windows Developer Marketing data flow to have the third-party applications.

•Implementing GDPR standards in Microsoft in-house products.

•Implementing GDPR standards for third-party applications like Salesforce CRM, Autopilot and HEAP using Transition Solution Engineering Process.

•Creating data models using Microsoft Visio, develop reports in PowerBI, HEAP Analytics and creating SPROCs in Microsoft SQL Server.

•Architecting ETL solutions using SSIS or Talend Data Integration tools.

•Configure emails in Autopilot as part of the campaign management.

•Perform code reviews and check-in approvals in TFS and GIT.

•Data analysis using Power BI and HEAP Analytics.

Microsoft SQL Server SSIS PowerBI Talend Open Studio Salesforce CRM Power Shell Scripts Microsoft Visual Studio Visual Studio Online Team Foundation Server COSMOS HEAP Analytics Autopilot Talend Open Studio Jitterbit

Prior Experience

TCS – JOHNSON CONTROLS INC., GLENDALE, WI, UNITED STATES

Scrum Master & Business Analyst, Category Manager, April 2017 – September 2017

TCS – MICROSOFT CORPORATION, REDMOND, WA, UNITED STATES

Technical Project Manager, Sales Forecasting Application, October 2015 – April 2017

TCS - MICROSOFT MOBILE OY., ESPOO, FINLAND

Technical Project Manager, Sales Predictability, December 2014 – September 2015

Integrations Dev Lead, Forecasting and Reporting System, September 2013 – November 2014

TCS - NOKIA CORPORATION, CHENNAI, INDIA

Dev Lead, Device Activation Record, February 2013 – August 2013

Dev Lead, Sales Analytics Tool, October 2012 – January 2013

Dev Lead, Field Force Management, December 2011 – September 2012

INFOSYS – STANDARD CHARTERED BANK, CHENNAI, INDIA

Developer, Performance Management Dashboard, May 2011 – November 2011

INFOSYS – BANK OF AMERICA, CHENNAI, INDIA

Developer, Fair Lending, February 2009 – April 2011

Developer, CRA HMDA, November 2007 – January 2009

Education

ANNA UNIVERSITY, CHENNAI, INDIA

Bachelor of Engineering: Mechanical – Class of 2007

Experience Summary

TATA Consultancy Services, December 2011 – Till Date

Infosys Limited, July 2007 – November 2011

Functional Areas

Digital Marketing Search Advertising Search Advertising Marketing Sales Forecasting Manufacturing

Retail Banking



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