Dubai, United Arab Emirates

+971*********

Email: adnil7@r.postjobfree.com

Professional Skills

Detail Oriented

Self-Motivated

Effective team player

Communicational skills

Attention to Details

IT Savvy

Organizational Behavior

Present able personality

Well developed

Pressure Handler

Ahmad Hassan

054*******/ 058*******

Excellent time management skills with ability to multi-task while working within deadlines and time constraints. Looking to obtain the position of a HR Administration, Customer/ public dealing to apply experience to efficiently manage office procedures and organizational abilities.

VISA STATUS: Resident Visa ( willing to cancel)

Work Experience: ( 10 years of Experience )

Administration and HRM, Customer Relations:

National Database and Registrations Authority- NADRA (NTL/ Arms License Directorate/ CRMS/ Projects Management office, Customer service center) (June 2009 - February 2016 – Pakistan)

Junior Executive Administration and HR( 2009-2012)

Customer Services Center ( 2012-2015)

Site Supervisor &

Chairman office Secretary.( 2014-2016)

7 years of service in the different Directorates of NADRA to perform duties: (NADRA is semi-federal government organization deals with immigration, NIC, Certifications (birth, death, marriage certificates, POC, NICOP, Passport, and registrations)

Managing personnel records, all administrative duties, updating internal database, HR documents onboarding guides and employment records

HR procedures and various administrative task reached on timely manners

Emails and contacts maintaining, preparing HR documents contracts, employment contracts

Front Desk support and applicants dealing/ VIPs reception liaise with external partners and stakeholders.

Preparing reports and arranging meetings, presentations, revising HR policies, annual report

Onsite supervision and training employees, answering employees’ queries and issues related to admin and HR

Assisting Finance/ payroll department providing details, employee's leaves, absence, work schedules

Arranging accommodation and transportation for duty staff

Participating HR projects and job fair events

HR Strategies & Planning, onboarding, Applications processing

Employee's on-the-Job and Off-the-Job trainings

Contracts and offer letters, Project pre- plannings and execution

Controlling and building workplace staff relations

Document controlling soft and hard

Record keeping, filling, and procedures implementation

Data entry and data processing, national ID application forms processing.

Taking meetings and minutes.

Visiting projects sites and supervising sites

Technical and Customer Services UAE

Etisalat Facility Management Service- Back Office Administration

Etisalat Academy Al Mohaisna 2.

ONT Technician (August 2020 – Feb 2021 (Dubai, United Arab Emirates)

Performed the duties of, Customer and Clients relations, Providing technical support and services and configuring Optical Fiber Networking, customer problem solving, Preparing daily reports and emailing and calling customers, setting appointments.

Technical Experties:

Network optimization and configuring.Cat6/ RJ45 cabling,installing switches and modules.

IDF installation and terminations, modeling and Dressing, Security systems installation, networking and CCTV installations on construction sites.Windows installation, softwares and computer Hardwares.

6 months experience in DU Channel Partner in the role of Marketing and Sales.

Education

2015

Preston University, Kohat – Islamabad, Pakistan

Master of Business Administration

Specialisation in Human Resource Management

2012

Gomal University, Pakistan

Bachelor of Arts

Other Qualifications

Software Skills

HRIS, CRMS, HR Portal

MS Office, world, excel, PPT, outlook

Knowledge of Oracle Taleo ATS - Talent Aquisitsion, Business, Fusion

Computer installations, Hardware, Software

Social Media, electronic communication expertise

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