Advertising Consultant Independent
Resume:
ELMA HEUER
ABOUT ME
I am competent, dedicated and results driven. My skills include:
Extensive sales experience – both direct and telephonic
Excellent at maintaining client relationships
Professional and presentable appearance
Friendly and positive personality
Conscientious and reliable
Familiarity with the PopiAct
Time management and organizational ability
Proactive, take initiate and a proactive problem solver
Mature with attention to detail
Able to multi-task
Work independently as well as in a team
Bilingual: Afrikaans and English
High level of administration skills
Welcoming, friendly, confident and a helpful nature
Data Capturing
Cold Calling
Reception
Microsoft Word
Microsoft Power Point
Microsoft Excel
Telesales
Have a can-do attitude, where no task is too big or too small
ACHIEVEMENTS
Caxton Awards Nominee 2003
EDUCATION
Hoër Meisieskool Hugenote, Springs, Gauteng
1982 - 1986
82 Manley Rd,
Amalinda, East London,
5252
adniiy@r.postjobfree.com
SALES MANAGER
PIPES, PUMPS & VALVES AFRICA JAN. 2021 – 16 Jul 2021 ROODEPOORT
I was expected to provide expert information regarding branding and other key information for marketing success and to guide customers with various products and services. As independent consultant it was expected of me to be a creative thinker, enthusiastic team player and proactive problem solver.
My duties include:
Assists marketing managers and directors on advertising opportunities on branding, positioning, and marketing tools for each product and services they offer
Produce advertising opportunities and spending budgets to achieve the client’s desired sales goals
Provide written documents and verbal presentations for each client to guide the creation of new marketing plans and strategies
I was expected to have outstanding communication, interpersonal and presentation skills
I had to be organized, customer focused and able to multitask
I kept sales tracking of feedback plus adjusts marketing strategies as necessary
Contact person: Managing Editor - Mrs S Marx: 083-***-****
FRONTLINE RECEPTIONIST
EMB CONSULTANTS SEPT. 2020 – NOV. 2020 PRETORIA
This includes a high level of administration work, where I was the first point of contact for all staff and visitors. I was liaising with a vast range of people, as well as carrying out a range of duties and responsibilities.
My duties include:
Greet visitors, welcoming, and directing them appropriately
Maintain the reception area, keeping it clean and free of clutter
Handles filing and data entry as requested
Notifies company personnel of visitor arrival
Answer and transfer phone calls
Strong verbal and written communication skills
I was liaison between customers and internal teams
Dealing with building maintenance issues
Keep track of the whereabouts of staff
Arrange courier and obtain quotes for delivery
Order supplies and stationery
Ad-hoc administration duties as required
Highly organized and able to multitask
Contact person: CEO - Mr EM Bekker: 082-***-****
CALL CENTRE CONSULTANT (temp)
VIRSEKER / AFRIFORUM NOV. 2019 – AUG. 2020 PRETORIA
This position expected me to interact with parties by phone to solicit services, request donations, collect information and conduct follow-up.
My work entails:
Enter new customer information into system
I had to be familiar with the PopiAct
Update existing customer information
Process orders, forms and applications
Follow up customer calls where necessary
Document all call information according to standard operating procedures
Strong verbal and written communication skills
Listening skills, problem solving
Customer service orientated
Organizational skills
Attention to detail
Adaptability, stress tolerance
Team work
Contact Person: Call Centre Manager - Mr P Grobbelaar: 072-***-**** / 012-***-****
ADVERTISING CONSULTANT
REKORD - CAXTON NEWSPAPERS MAY 2008 – OCT. 2019 PRETORIA
In addition to canvassing new business leads and servicing, regular, contract, and once-off clients, I had to produce advertising opportunities and assist with setting up, sizing and styling of advertisements. My duties at this community newspaper included the following:
Selling advertising space to meet sales targets set by the Sales Manager
Completion of daily call sheets and accurate logging of all transactions
Entering advertisement information and client administrative details into computer system
Outstanding communication, inter personal- and presentation skills
Customer focus and multitask, Teamwork
Keep track of the sales and feedback plus adjust marketing strategies as necessary
Ensure all signed-off documents are captured before “dump” as we had deadlines everyday
Strong verbal and communication skills
Attention to detail, setting up and processing incoming advertisements
Proactive problem solver
Ability to under pressure, completion of daily call sheets and accurate logging of transaction
Selling advertising space to meet sales targets set by the Sales Manager
Canvassing for new business from leads & cold calling
Servicing of, and selling to, regular, dormant, and once-off clients.
Contact Person: Sales manager - Adri Bouwer: 076-***-****
RECEPTIONIST
EAST COAST RADIOLOGY DEPT. FEB. 2006 - APR. 2008 EAST LONDON
I was expected to work under extreme pressure whilst being punctual, efficient and well presented. I was taking phone calls, completing clerical tasks, greeting patients, collecting patient information, scheduling appointments, and keeping the reception area clean and clutter free.
My duties include:
Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
Optimizes patients’ scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying the Doctor of patient’s arrival.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
Contributes to team effort by accomplishing related results as needed.
Contact Person: Practice Manager - Mrs Kim Bartlett: 043-***-****
ADVERTISING CONSULTANT
REKORD - CAXTON NEWSPAPERS JUN. 2003 - JAN. 2006 PRETORIA
In addition to canvassing new business leads and servicing, regular, contract, and once-off clients, I had to produce advertising opportunities and assist with setting up, sizing and styling of advertisements.
My duties at this community newspaper included the following:
Selling advertising space to meet sales targets set by the Sales Manager
Completion of daily call sheets and accurate logging of all transactions
Entering advertisement information and client administrative details into computer system
Outstanding communication, inter personal- and presentation skills
Customer focus and multitask
Keep track of the sales and feedback plus adjust marketing strategies as necessary
Ensure all signed-off documents are captured before “dump” as we had deadlines everyday
Strong verbal and communication skills
Attention to detail, proactive problem solver
Team work, ability to work under pressure
Selling advertising space to meet sales targets set by the Sales Manager
Canvassing for new business from leads & cold calling
Servicing of, and selling to, regular, dormant, and once-off clients.
Setting up and processing incoming advertisements
Completion of daily call sheets and accurate logging of all transactions
Contact Person: Sales manager - Mrs Adri Bouwer: 076-***-****
ADMIN/ PERSONAL ASSISTANT
COMMUNICATIONS CABLING ASS. OF SA APR. 2002 – MAY 2003 RANDBURG
This position requires me to be a responsible Personal Assistant to provide personalized secretarial and admin support. Maintaining and building a strategic relationship with in a well-organized and timely manner. Kept the CEO in the loop about what is going on in the business
My duties include:
Efficient, good communicator
Planning and organizing meeting and travel arrangements
Competence and skills in the following areas:
Answering calls and liaising with client competently
Diary management
Planning and organizing meetings
Organizing complex travel
Preparing papers for meetings
Preparing presentations
Managing and reviewing filing and office systems
Typing
Sourcing and ordering stationery and office equipment’s
Acting as the point of contact between the manager and clients
Discrete, self-motivated
Organized, proactive
Do market research
Maintain the membership database using MS Excel
Do invoicing and fee collections on Pastel
Actively market the Association and telephonically follow up on leads
Manage the Executive President’s Diary, schedule appointments and handle all travel arrangements
Act as Secretary at committee meetings
Contact Person: Mr Dewald Burger – Executive President: 082-***-****
TEMPORARY ASSIGNMENTS
PAG Staffing Services. JAN. 2000 - MAR. 2002 PRETORIA
Polmed Medical Aid / Data Capturer
Duties included scanning of documents, capturing of accounts, general correspondence, daily quality checks and preparation of spreadsheets
Afrox (Pty) Ltd
My duties included filing and data capturing
Bosman & Bosman
I worked here as a Secretary. My duties included the typing of memos, minutes and business correspondence as well as operating a small switchboard.
African Bank
I assigned account numbers to new loan applications & captured approved applications onto in-house data systems.
Contact Person: Mrs. Ilse Hansen – Temp Consultant: 012-***-****
TERMINAL & CALL CENTRE OPERATOR
ITC (Credit Bureau) (Now Trans Union) JAN. 1987 - DEC. 1999 SPRINGS
I handled telephonic credit queries and captured data onto the computer system. My duties included tracing of credit histories and using ITC’s Flexi Trace database. I received a five years’ service award as well as “Best Terminal Operator” awards on several occasions. I was retrenched when the company closed twelve of its branches.
REFERENCES
Surita Marx - 083-***-****
Managing Editor: Pipes, Pumps and Valves Africa – Roodepoort
adniiy@r.postjobfree.com
Eugene Bekker - 082-***-****
Executive: EMB Consultants – Pretoria
adniiy@r.postjobfree.com
Adri Bouwer - 076-***-****
Sales Manager: Caxton Community Newspapers – Pretoria
adniiy@r.postjobfree.com
Dewald Burger - 082-***-****
Executive: CCASA – Randburg
adniiy@r.postjobfree.com:adniiy@r.postjobfree.com
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