SUMMARY
SKILLS
EXPERIENCE
CHOUA LOR
Winder, GA 30680-2880 C: 678-***-**** **********@*****.*** Motivated to apply education and skill abilities to enhance opportunities. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in computer and SAP with advanced interpersonal abilities.
Excellent customer service
Data entry
Fast
Inventory
Leadership
Excel
Microsoft office
Quality control
Fast learner
QuickBooks
SAP/ ERP knowledge
Team player
Phone
Time management
Training material
General ledger accounting
Report preparation
03/2018 to Current Maintenance Battery Prevention
Publix supermarket Dacula, GA
Performing preventative maintenance on a variety of powered industrial equipment batteries to company policy, Federal, state and local regulations, repair manuals, SAP knowledge, Knowledge of power industrial equipment batteries
Earned reputation for good attendance and hard work. Maintained proper chemical inventories.
Completed maintenance tasks and made adjustments as part of regular upkeep of equipment and safety.
Recorded all operating data on daily work sheet
Closely inspected equipment for safety problems, leaks and wear and tear.
Utilized SAP to compile data gathered from various sources. Improved operations by working with team members and customers to find workable solutions.
Recognized by management for providing exceptional customer service. 03/2016 to 06/2019 Administrator
Allin1 Winder, GA
Mitigated financial discrepancies by accurately managing bank account transactions, Star builder system journal entries, A/P and A/R. Mitigated financial discrepancies, accurately monitoring payroll, credit card purchases, invoicing and budgeting.
Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
Managed all business files, documentation and databases to keep records secure, accurate and current.
Kept software updated with latest patches to prevent unauthorized access.
Used variety of software including spreadsheets and databases to support communications and scheduling..
Drove client feedback to deliver information to management for corrective action.
Elevated customer satisfaction ratings by resolving issues quickly and effectively.
Increased office organization by developing more efficient filing system and customer database protocols.
09/2018 to 04/2019 Field Inspector
National Mortgage Network Winder, GA
Performed inspections of foreclosure, bankruptcy and insurance loss property.
Reviewed technical documentation before inspections in order to learn about individual cases.
Took precise measurements using instruments and gauges. Documented conditions thoroughly and photographed different areas. Wrote full reports outlining results of inspections. Documented type, construction and measurements of each piece of property and collected required field evidence to support conclusions. Utilized InspectorADE 5 app to compile data gathered from various sources.
Improved customer satisfaction by finding creative solutions to problems. 06/2007 to 03/2018 Shipping Receiver
Publix supermarket Dacula, GA
Administered inbound shipping schedule to avoid congested receiving area and optimize receiving efficiency and delivery speed to customers. Optimized shipping and receiving strategies with cost-effective methods, carriers and routes.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department. Updated DALLAS system with data such as weights, charges and discrepancies.
Directed materials routing by preparing accurate shipping orders and bills of lading.
Promoted inventory accuracy and proper records management by EDUCATION AND TRAINING
comparing shipment contents with paperwork.
Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment. Developed positive professional relationships with shipping personnel to facilitate optimum service and enhance company's image. Documented damaged, inaccurate or missing products and reported to management.
Researched lost or missing shipments and initiated tracing process to locate shipments and meet customer needs.
Tracked and documented incoming deliveries and current stock via computerized warehouse management systems.
05/2001 High School Diploma
Bear Creek High School Stockton, CA
Some College (No Degree): Business Administration Concentrating Accounting Strayer University Lithonia, GA
Completed coursework in Business, Accounting 1,2 and Accounting 3. Honor Roll Fall, Winter and Spring 2018, and 2019
3.6 GPA