Garland Account Representative

David Cornelius

**** ******* **** *******, ** *5040 ● 469-487-4647Cell ● adni9w@r.postjobfree.com

QUALIFICATIONS

* ****-******* **** * managerial background

* ********** ** ******, ******, training, and scheduling for employees

3 Team player with a positive, can-do attitude.

4 Skilled at working with computers and various programs

WORK HISTORY

Senior Customer Service Assistant – UT Dallas Richardson, TX June, 2011 – March, 2016

1Answer and return incoming phone calls – Heavy phone work

2Open and distribute departmental mail

3Log and distribute incoming documents received in person and by fax

4Call vendors for parts and inventory as needed

5Assist customers with completion of forms and processes by computer

6Enter information into appropriate databases

7Answer incoming e-mails and keep a log of those responded to

8Assist in mail outs

9Correct and resend returned mail

10Fund work orders of work done and materials used for the department

11Process key requests as needed

12Produce key audits for all departments

13Maintain inventory and order materials as needed

14Keep up daily reports as to what work orders are still open

15Deal with confidential records and information

16Able to read blue prints and schematics

17Able to use many different PC programs

Locksmith – UT Dallas Richardson, TX 2011-12

1Repair and install locks and hardware as needed

2Work in the AIM system creating work orders for Key Shop and Sign Shop

3Use the AIM system to cost out completed jobs and charge departments accordingly

4 Process Lock Department time cards in the AIM system

5Do departmental key audits; distribute keys; handle returned keys

6Input key information into key database management system

7Process bi-monthly payroll for Key Shop employees

8Activate and deactivate door access campus wide

9Dispatch personnel or vendors as needed, for access problems

10Relieve on the front desk during lunch hour and as needed

Teacher’s Aide – GISD AEC Garland, TX 2007-11

1 Patrol halls, collect roll sheets, Cafeteria duty

2 Help in the office as needed

3 Help maintain order on the campus

4 Help with building security “sweeps” as needed

Caregiver Garland, TX 2003–07

1 Monitor disabled individual’s daily meals, medications and overall condition

2 Maintain her household business and finances

Inventory Clerk, ETC, Inc. Garland, TX 2000

1 Controlled stock room and 20+ vehicles for a local HVAC company

2 Processed data information, ordered parts, and dispatched work orders to technicians

3 Communicated information and orders with vendors

Account Representative, Image-1 Funding Garland, TX 1999-2000

1 Handled cashier duties, daily reconciliation of accounts, and insurance verification claims

2 Communicated necessary data with insurance companies

3 Provided general office duties and customer service

4 Updated customer accounts, ordered and picked up supplies, and opened/closed the office daily

Garland Independent School District Garland, TX 1990-2000

Print Shop Driver/Pressman

1 Sorted and delivered district mail

2 Used printing press to print materials to various school locations

Maintenance Dept. Consultant Garland, TX 1990-1996

1 Provided lock installations and repairs throughout district

2 Maintained tool room inventory using RADAR and FMS computer systems

3 Issued tools to employees for various work orders

4 Manned dispatch desk with heavy phone contacts and radio trafficking

Manager, Big & Tall Store Mesquite, TX 1989-1990

1 Handled all aspects of personnel, including interviews, hiring, training, and firing of store employees

2 Ordered inventory, set displays, maintained daily paperwork and made daily deposits

3 Processed information about hot checks with Constable’s office

Retail Management & Supervisor Mesquite, TX 1976-1989

1 Managed daily operations of various retail stores

2 Handled personnel schedules, receiving of goods, setting displays, inventory, cash offices, and all paperwork

3 Set up computerized register programs

4 Routinely worked skip traces and hot checks

EDUCATION

Garland High School Garland, TX 1976

High School Diploma

Computer training, Garland ISD Garland, TX 1999 & 2007

Excel and GroupWise, Garland ISD Garland, TX 1999

REFERENCES

Joe Foster GH Hensley Foundry Home 972/ 272-6485 Cell 214/ 403-7189

Diana Foster Texas Scottish Rite Hospital Cell 214/ 559-8326

Gene Flaherty Painting Dept. Supervisor-GISD Office 972/ 487-4747 Cell 469/ 878-9296

Boyd Pace Print Shop Coordinator – GISD Office 972/ 487-4989 Cell 469/ 853-5455

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