Celiwe Dlamini

• Adams Mission, D*** Sheleni Road, Kwalanga • adni2v@r.postjobfree.com • 062*******

Office Administrator

ObjecIve

I am a flexible team player, with excellent communica6on skills seeking a clerks role, I have an ability to interface all levels of the organiza6on both internal and external. I have the ability to encourage others and build strong work ethics. The quali6es that I hold are confidence, honesty, flexibility, respect and value for others. I have the ability to lead ac6vi6es to enhance social development of individuals. I ensure clients rights to privacy and maintained confiden6ality while working with clients files.

Personal InformaIon

Health : Excellent

Gender : Female

EducaIon

Matric-NaIonal

Senior

CerIficate-2018

Umlazi Commercial High School - Umlazi, Mangosuthu High Way, 4001 Durban

Languages

• IsiZulu (Home Language)

• IsiXhosa

• English

Work Experience

March 2019 - May 2019

•PromoIng Agent

Siyazama PromoIng Company

(Job descrip6on)

-Providing a par6cular brand’s informa6on to different customers

-Taking ques6ons and answering them

-APempt to pursue a customer to buy a product.

Courier Service

•Call Centre Agent (Customer Service Agent)

Isizila Call Centre

Jan 2020- May 2020

-Resolve customers complaints via phone calls or emails

-Answer ques6ons & inquires

-Troubleshoot problems

-Provide informa6on

-Handle complaints regarding the organiza6ons products or services MTN Local Customer Care Service

•Call Centre Agent ( Customer Care Agent)

Isizila Call Centre

July 2020- Jan 2021

( Job descrip6on)

- APended to all inquiries, complaints and basic needs Key Skills And Competences

-Able to work efficiently under pressure

-Planning and organising

-Excellent telephone manner

-Iden6fying opportuni6es for administra6ve improvement

-Ethical behavior

-Computer Skill

Hobbies & Interests

-Traveling

-Gaming

-Volunteering

-Mentoring & Coaching

-Art

Achievements

-Worked on a special project

-Iden6fied a problem and solved it

-Scholarship

-Awards won for specific subjects ( IsiZulu, Life orienta6on and English) DescripIon Of Myself

-I am able to work under pressure hence I am able to handle mul6ple tasks on a daily basis.

-I am crea6ve, I am able to use a crea6ve approach to solve a problem at hand presented to me.

-I work well both in a group ‘team’ and also as an individual.

-I am a dependable person who’s able to manage 6me at all 6mes.

-I am always open to learning new skills hence expand my knowledge for the company’s future

-Lastly but not least as much as I will take my work serious but I have a great sense of humor.

References

Available on request

Contact this candidate