Service Officer Office Assistant

Address: R-**/***, Asifabad, Green Town

Opp. Jinnah International Airport

Karachi.

E-Mail: adnhn4@r.postjobfree.com

Cell No: 033*-*******

LUBNA AKHTER

CAREER OBJECTIVE:

Challenging positions at suitable level in a prestigious organization where I may utilize my potential to the best of my abilities, in return for suitable remuneration.

ACADEMIC QUALIFICATION:

M B A

b.com

I.COM

MATRICULATION

CERTIFICATIONS:

Basic Air Ticketing and Tariff Course from ATS Training Institute, Karachi.

Certificate of CSS Preparatory Classes (Apr’2013) Sponsored by University of Karachi.

Certificate of Appreciation from HBL for fulfilling a Service Pledge and enabling customers to experience WOW moments.

professional qualification:

New Cash Officer Program (June’2015). HBL Annexes L & D, Karachi.

Gender Diversity (June’2015) HBL Annexes L & D, Karachi.

Achieving Superior Services (June’2015) HBL Annexes L & D, Karachi.

Cheque Deposit Kiosks Operational Training (Feb’2016) HBL Annexes L & D, Karachi.

Anti-Money Laundering/CFT Program (June’ 2016) HBL Annexes L & D, Karachi.

Anti-Money Laundering/CFT Program (June’ 2017) HBL Annexes L & D, Karachi.

Basics of Islamic Banking (Nov’2017) (June’ 2016) HBL Annexes L & D, Karachi.

ETS Enablement Program (Jan’2018) (June’ 2016) HBL Annexes L & D, Karachi.

Service Excellence (Nov’2017) (June’ 2016) HBL Annexes L & D, Karachi.

Anti-Money Laundering/CFT Program (June’ 2016) HBL Annexes L & D, Karachi.

WORK EXPERIENCE:

Presently working with HBL as a CSO (customer service officer)

Two years working experience as a “Front Desk Officer” (cash Officer) with HBL.

One year working experience as a “Office Assistant” with Zalcon International.

PERSONAL PROFILE:

Father’s Name : Dilshad Hussain

Date of birth : 09-12-1990

Nationality : Pakistani

Religion : Islam

N.I.C : 42501-4137603-2

Marital status : Single

COMPUTER SKILLS:

65 WORDS PER MINUTE TYPING SPEED.

MS OFFICE

BROWSING & Social media surfing

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