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Service Officer Community Manager

Location:
Lagos, Nigeria
Salary:
70000-90000
Posted:
July 02, 2021

Contact this candidate

Resume:

FASHOLA, Oladayo Ruth

adnhl5@r.postjobfree.com

+234(0)816-***-****

**,***** *******, ******** *****.

Professional Summary

A highly organized, ambitious and resourceful graduate, looking for a challenging graduate, looking for a challenging job with a rapidly growing organization that can provide me with a range of goals and job objectives thereby creating opportunity for career growth, progression and self fulfillment.

Skills and Core Competencies

Exceptional Communication skills (verbal and oral)

Effective Workflow Management

Digital Marketing

Microsoft Excel

Content Creation

Email handling and support

Microsoft Office tools

Project Management

Articulate and well-spoken

Teamwork

Office Administration

Content Management

Effective problem solver

Customer Relations

Organizational skills

Great Interpersonal skills

Outstanding Business Communicator.

Professional Experience

November 2020 – Till date – Rexford schools

Tutor- English language and Agricultural science

Promote students engagements by utilizing a wide range of teaching methods and techniques in order to motivate and inspire learning

sHandled various classes and created daily lessons on standars topics

November 2019 - October 2020- Agricultural Science and Prevocational Studies

National Youth Service Corps

Plan and implement a classroom instructional program.

Design and implemented all lesson plans and ensure compliance to all student learning styles.

Create a happy classroom environment to improve social behavior of the students.

Ensure compliance to all school systems and all board of education policies.

Prepare reports and contributed to decision making at teachers’ meetings.

Volunteer Experience

August 2020 – Content Curator

December 2020 Company of Great Minds

Collect the most relevant data to share on blogs, websites, and through social media.

Analyze content needs and study content consumption data to optimize content and develop a schedule for updates.

Ensure content is organized, on-brand and optimized for search and user experience for various channels of content.

July 2020 – Customer Service Officer

December 2020 Emmviron Research Consult

Deliver excellent customer service standards, respond efficiently to customer inquiries and maintain high customer satisfaction

Provide resolutions and advice to customers using phone and email.

Actively follow-up on customer interactions.

April 2020 – Online Community Manager

October 2020 SJBC Business Consult

Set and implement social media communication campaigns to align with marketing strategies.

Provide engaging text, image, and video for the online community.

Organize and participate in events to build community and boost online awareness.

Monitor and report on feedback and community reviews

Interests/Activities

Networking and meeting new people

Table Tennis

Analyzing data

Surfing the Internet

Training and Certification

2020

Certification Course in Project Management (In view)

Chartered Institute of Project Management

Certification Course in Customer Relations Management

(In view)

Jobberman Softskills Training

African Leadership Institute Business Development Scholarship Online Training

Certification of Importation, Digital Marketing and Mini Importation.

VC4 Africa Start-up Academy

Certified in Start your business, Grow your business, Finance your business, Mentor driven capital, Your legal business

Education

2019

Bachelor of Science

Home Science and Management (Clothing and Textile)

Federal University of Agriculture, Abeokuta

2014

Secondary School Leaving Certificate

Dolafield College

Projects and Achievements

Acceptability of Indigenous Screen-printing design amongst customers in Abeokuta south



Contact this candidate