DAVIS, MARIA

adnhh5@r.postjobfree.com

918-***-****

Objectives

Reliable professional dedicated to providing quality results. Specialized in project management and the delivery of significant organizational changes. Global project experiences have solidified the unique ability to problem solve and engage professionals at various levels and thrive in deadline-driven environments.

Education

University of Phoenix

2014- 2016 Bachelor of Science in Business and Project Management

Community Care College

2010- 2012 Associate of Occupational Science and Paralegal

PMP Certification since 2016

ISACA IT CPE hours- 40+ hours a year since 2016

IIA CPE hours

Misty CPE hours

Experience

ISACA Tulsa Chapter April 2019-Present

Director of Communications

Communicate ISACA meetings to all ISACA members. Create and manage ISACA Chapters website and newsletters.

Bank of Oklahoma Financial Williams Center Tower 1 One W. St. 6th Floor Tulsa, OK 74103

Officer, Senior II Auditor I-Information Technology December 2015 – December 2020

Collects, examines and analyzes detailed data, system documentation as well as policies and procedures relative to existing and new information technology audits which vary in degree of complexity and require a high order of analytical, interpretive, and/or constructive thinking in varied situations. Following established procedures, works independently with moderate guidance from senior members on audit team and/or manager and is encouraged to recommend variances from planned procedures, as applicable, to efficiently achieve audit objectives. Develops recommendations for change to processes and system that will mitigate risks, improve performance and ensure the organization complies with all relevant regulations. Works independently moderate guidance to document audit results including internal controls deficiencies and other audit issues.

Key Contributions:

• General understanding of IT risks, processes, and controls, including application controls, ITGCs, and security configuration controls within UNIX/Linus, AD, Oracle, SQL Server, VMware, and network devices.

• Ability to define abstract and concrete problems, establish facts and draw valid conclusions.

• Ability to analyze data and identify solutions

• Strong ability to effectively communicate both verbal and written information and respond to questions in-person as well as in small group situations

• Ability to effectively plan time, method, manner and sequence of own work assignments

• Strong Word, Excel, MS Project, Office 365, Windows 10 and PowerPoint skills

Oak Tree ConocoPhillips Bartlesville, OK

Organizational Change Manager Specialist/Project Coordinator/ PMO October 2013 – December 2015

Responsible for ensuring projects meet management set objectives through increasing employee adoption and usage. Accountable for creating and implementing change management strategies that maximize employee adoption with minimal resistance. Charged with driving user adoption and utilization rates to meet management’s goals. Detailed oriented and driver to lead projects

Key Contributions:

• Developed User Guide/Playbook for Global ServiceDesk team. Identified likely scenarios from testing phases and incorporated them into documentation of standards and procedures for future Service Desk trouble shooting.

• Trained and coached the Global ServiceDesk team in the handling of end-user problems resulting from the project rollout.

• Enhanced department reputation by incorporating end-user pilot feedback into future rollout communications.

• Evaluated user readiness through coordination of testing and monitoring status of issues.

• Defined metrics to measure success and status. Monitored performance related to metrics in order to assist in managing change loads.

• Applied a structured methodology in order to effectively identify, analyze, and execute risk mitigation tactics.

• Ability to lead and drive projects while recognizing the necessity of adhering to deadlines.

Budget and scheduling

Understanding stakeholders’ goals, understand their budgetary requirements and identify the key differences between their needs, and their wants.

• Help build a Strong foundation and to tackle the projects head on.

• Breaking down projects into individual tasks and estimate the timelines needed for each item.

• Collaborate with ideas and management to make tie. Tracking a part of the project’s day to day

• Ensure Track Time and on schedule

• Schedule Budget Check-Ins Throughout the project.

• Always Have a Contingency Budget.

• Created Scope Management by Writing a Well-Defined Scope Statement.

• Kept Communication with teams to ensure no scope creep or to be aware of scope creep.

• Maintained a well Time Management schedule and Delegation of Tasks as needed.

• Risk Management: Proactive Approach to Risks.

• Cost Management: Monitoring the Budget.

ConocoPhillips Projects

InterCall/Lync 2013 (10/2013 – 07/2014)

Windows 8/IE11 (08/2014– 02/2015)

Office 365 Security Encryption (06/2015 – 10/2015)

Office 365 (08/2014 – 11/2015)

Oak Tree ConocoPhillips Bartlesville, OK

Tier III Support Team Admin/Coordinator February 2013 –October 2013

Coordinated and performed wide variety of administrative and program support activities on behalf of the Windows 7 Project Tier III Support Team. Served as the primary point of operational and administrative contact for business and IT owners. Responsible for coordinating efforts across multiple support groups in order to correct issues resulting from project implementation.

Key Contributions:

• Reported on daily issues to Business Units, complete with problem statements, updates and fixes. Assigned tickets to analysts and maintained information for reporting. Scheduled weekly team meetings and documented meeting minutes.

• Created problem/solution articles for Global ServiceDesk team. Delivered communications to Business Units for critical issues, while updating the Windows 7 trouble shooting playbook.

ConocoPhillips Project

Windows 7 (02/2013 – 10/2013)

Global Safety Labs Tulsa, Ok

Executive Administrative Assistant March 2012 –October 2012

Performed administrative duties for executive management. Responsibilities included screening calls; managing calendars; making travel/meeting arrangements; preparing reports; training and supervising other support staff; and customer relations.

Key Contributions:

• Performed general office duties and data entry. Reviewed and edited contracts and verified through the Secretary of State.

• Prepared financial documents such as invoices, reports, and memos.

• Maintained records of operating policies and documents

Global Safety Labs Tulsa, Ok

Executive Administrative Assistant March 20012 –June 2012

Handled customer accounts and provided guidance to other team members on enhancing customer relationships. Delivered customer focus on quality, pricing and product differentiation based on understanding of the customer environment. Created and retained customer loyalty and preference by establishing rapport and developing customer-focused programs. Overseeing the resolution of customer concerns and facilitating the delivery of Sears’s products and services to the customers.

Key Contributions:

• Conducted research, compiled data and prepared reports for consideration of executives.

• Prepared financial documents such as invoices, reports, memos, and letters.

• Interpreted company policies and procedures for execution by team members.

• Supervised and trained other customer relations staff.

Toys R Us Tupelo, MS

Human Resource Department Supervisor February 2007-March 2009

Responsible for supervising HR functions in the areas of recruitment, selection, testing, training, and disciplinary activities. Provided overall support to the HR Director and department staff. Executed variety of personnel procedures that conformed to district policies, applicable laws, and company contracts. Compiled with established guidelines for personnel record keeping. Prepared various personnel files. Presented to district personnel on a variety of topics. Responded to inquiries for the District Manager on personnel issues and provided recommendations for remediation.

Delta Consultants Tupelo, MS

Administrative Assistant September 2005-March 2009

Answered phone calls and direct calls to appropriate parties or take messages.

Conducted research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.

Audits, sales support, recruiting, interviewing for sales associates, hiring sales associates, and attend monthly and yearly meetings.

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