Torey L. Michels

**** ****** **. *** *****, CA 302-***-****

adnhgh@r.postjobfree.com www.linkedin.com/in/torey-michels PROFESSIONAL SUMMARY

Distinguished and ambitious employee with 10+ years of professional administrative support, HR support, recruiting, and customer service experience. Managed departments while facilitating on and off boarding procedures, organize and fulfill training obligations, and ensure multilevel compliance for employees and corporations. Passionate about training and development, employee relations, and workplace culture. SKILLS:

• Microsoft Office Suite

• Payment Processing

• Google Drive Platforms

• Staff Training & Development

• Recruitment & Onboarding

• Office Management

• Payroll Management

• HIPAA & Privacy Compliance

• Human Resources

• Contracting

EDUCATION

Professional Human Resources Certification Estimated Completion: September 2021 HCRI

Master of Management: Talent Development and Training Graduated: 2021 Troy University, Troy Alabama

Bachelor of Arts: Elementary Education

University of North Carolina at Wilmington, Wilmington, North Carolina PROFESSIONAL EXPERIENCE

Human Resources Recruiting Assistant(Virtual) Jun 2021 - Present

(Contracted Part Time) CYB Human Resources, Tulsa, Oklahoma

● Collaborates with clients to identify and draft detailed and accurate job descriptions and updated hiring criteria and SOPs

● Work with strategic partners and clients to promote company offerings, leverage relationships with existing clients and network to generate increased clientele

● Review, editing, and construction of new job descriptions in addition to curate resumes, phone screens with targeted questions for best fit. Create applicant pipeline pool

● Assists clients with the interview process, virtually attending and conducting interviews with managers, directors, and other stakeholders

Title 1: Tutor Mar 2019 - Jun 2019

Escambia County Education, Pensacola, Florida

● Assessed student knowledge of math and English subjects

● Developed and delivered detailed lessons for individual students’ needs

● Imported progress data into database

● Verified eligibility for student entitlement and discharged end of year paperwork Product Specialist/Schedule Coordinator Jul 2016 - May 2018 Dean’s Kitchens and Bath, Cantonment, Florida

● Processed employee hiring paperwork and background checks for compliance and oversaw payroll functions of 20+ staff members

● Developed training for new clerical staff

● Optimized production and installation schedule to increase cost saving measures for the company and maintain tight turnaround times for customers

Torey L. Michels

4833 Orleck Pl. San Diego, CA 302-***-****

adnhgh@r.postjobfree.com www.linkedin.com/in/torey-michels

● Invoiced customers for deposits and final payments and aided with company’s accounts receivable and payable

● Organized, maintained and tracked 2500+ project files, drawings and correspondences to ensure project contracts and bids were completed and filed accordingly

● Communicated and collaborated efficiently with all parties to supply open lines of communications and expectations during projects

Credentialing Analyst Sep 2015 - Feb 2016

AMN Healthcare, Del Mar, California

● Coordinate with human resources to ensure staff certifications and training

● Oversaw compliance and certification of 140 regional staff members within healthcare industry

● Reinforced Joint Commission, federal, state and AMN mandates to achieve compliance

● Communicated with staff and employers for scheduling Office Manager Jun 2015 - Aug 2015

Integrative Learning, LLC, Encinitas, California

● Ensured up to date company policy, procedures, and human resource documentation

● Ensured HIPAA and Privacy Act compliance

● Submitted employee payroll to payroll company, coordinated 8 employee’s training and certification management

● Managed 8 employee and 20+ client scheduling

● Maintained client contracts and communicated with outside clients on treatment plans Administrative Assistant Jan 2015 - Apr 2015

Nurse Next Door Delaware, Camden Delaware

● Ensured company HIPAA compliance

● Oversaw client paperwork; weekly caseload reports; scan/ file documents; bill insurance

● Explained service offerings to potential clients

● Collaborated with outside companies to ensure mutual client’s best treatment Recreation Specialist; Assistant Aquatic Director Feb 2013 - Sep 2014 Marine Corps Community Services, Jacksonville, North Carolina

● Managed department payroll through Oracle Peoplesoft, and facilitated and completed department onboarding and offboarding procedures for 40+ employees

● Maintained construction, financial, maintenance, and patron reports for the aquatic program as well as prepared annual department budget for office and employee expenditures and identify cost-saving strategies

● Coordinated and executed companywide compliance training of 100 employees

● Managed daily/weekly/monthly scheduling of 40 department employees in 2 locations

● Planned, coordinated, and scheduled recurring activities and special events to maximize product awareness of the aquatic facilities and resources in accordance with the organization’s mission

● Mitigated customer service concerns to develop strong patron support

*Employed with MCCS since 7/2010 as Recreation Assistant (NF-0188-02) in various departments depending on the need of the company

AWARDS

2014 March Employee of the Month (MCCS)

2013 4th Quarter Team Award Member (MCCS)

2013 April Employee of the Month (MCCS)

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