Christine Noelani Oliver
************@*****.***
https://tinyurl.com/LinkedInChristineOliver
Customer-Focused I Resilient I Adaptable I Efficient
Administrative and Technical professional with over 20 years of well-rounded work experience and exceptional people skills, looking for a career change that allows me to travel and work remotely. I thrive in diverse, fast-paced environments, work well independently and as a part of a team, and I enjoy continuous improvement approaches to increase efficiency and accomplish goals. When I lost my job due to COVID cutbacks, I used the opportunity to earn my Project Management Professional Certification, allowing me to refine my jack-of-all-trades skills and provide more value to any career I would eventually undertake. I provide a customer-focused approach and have a passion for supporting the individuals and processes around me.
HIGHLIGHTS
●As an executive assistant for the Director of Development, I coordinated a multi-faceted charity event which surpassed its fundraising goal by 128%
●As a counter controller at the Boys & Girls Club, my knowledge of advanced technology allowed me to designed a technology procedure and customized training that turned a 4-5 hour billing process into less than 30 minutes with less margin for human error.
●I have a proven history of providing fast, efficient and flexible strategies, across multiple career fields, to support and surpass organizational goals.
EXPERIENCE
Pacific Shipyards International
Estimating Coordinator Honolulu, HI 10/2020 – present
Provides coordination and support to a team of 3 estimators who bid multi-million dollar commercial and military ship repair contracts.
●Coordination of meetings, events and communication across multiple departments
●Development and management of subcontractor resources for appropriate work items
●Organization of all documents, files, and communication management with stakeholders
●Supporting the team with any overflow work to allow them to concentrate on their strengths
●Editing final proposals to provide necessary marketing and strategy
●Since joining this team, we have increased our win percentage to 1 out of every 3 bids we submit.
The Shidler Group
Administrative Assistant Honolulu, HI 12/2019 – 5/2020
Supports the Managing Partner and assist in all aspects of the acquisition, financing and ongoing monitoring of commercial real estate projects and related investments and transaction related marketing initiatives.
●Support and prepare documents related to commercial real estate acquisitions and financings including due diligence, research, structuring and compliance
●Support marketing initiatives. Create and edit marketing materials and presentations.
●Monitoring and providing financial reporting for lender and investor compliance
●Performing other administrative duties as assigned
●Terminated due to COVID cutbacks as this growing company had to layoff all recently hired individuals and conserve resources to weather out the storm.
Sacred Hearts Academy
Executive Assistant Honolulu, HI 6/2018 – 12/2019
Assists the Director of Development with fundraising, event planning, business communication, marketing, budget maintenance, database administration, coordination of day-to-day schedules and activities, client relationship management and program management for the Girls Got GRIT program and annual STEM symposium.
●Professionally collaborated on projects with multiple high-level executives including Chef Sam Choy, Dwight D. Otani of D. Otani Produce, Cathy Lee of Cathy Lee Designs, Gidget Ruscetta of Pali Momi, Sharon Brown of First Hawaiian Bank, and many more.
●Analyzing, planning, and proposing projects to standardize and improve work process, functionality and work environment.
Boys & Girls Clubs of Central Wyoming,
Counter Control Specialist Casper, WY 3/2016 – 5/2018
Responsible for all hospitality, customer service, security supervision, communications, database management, collections, marketing & promotion for club sites and events.
●Provide technology training in the custom MS Access software for all new and existing employees
●Improved billing processes, gaining significant efficiencies by turning a 3-4 hour billing process into 15 minute automated process
●Researched & introduced a free text-remind system to enhance communication with parents
●Collaborate with Accounting, Administration and Youth Development offices to implement multiple efficiency
RBC Wealth Management
Registered Client Associate Casper, WY 5/2013 - 2/2016
Provided comprehensive administrative support for three medium-to-high producing financial advisers including answering client inquiries, setting up meetings, contacting clients with information regarding their accounts, creating campaigns to increase enthusiasm around new products or services and creating and maintaining accurate client records.
Complex On-boarding assistant Denver, CO 5/2013 - 2/2016
Denver office provided numerous opportunities for me to spend weeks at their tech-center location and provide on-boarding support when they recruited new financial advisers. This involved collecting large amounts of information about hundreds of clients, opening new accounts based on that information and compiling all paperwork for a seamless transfer.
●Recruited to provide technology custom training when the entire firm went through new technology changes. I would take the online tutorials independently and then provide one-on-one training for the advisers in my office and throughout the complex based on their individual learning styles.
Morgan Stanley
Registered Client Service Associate Casper WY 2/2009 - 5/2013
Provided administrative support for three medium-to-high producing financial advisers including answering client inquiries, setting up meetings, contacting clients with information regarding their accounts, creating campaigns to increase enthusiasm around new products or services and creating and maintaining accurate client records.
●Sole administrative support for this entire office and often offered opportunities by our Complex Office in Billings, MT, to take overflow work from their CSA's.
●Passed the Series 7 & Series 66 FINRA certifications within the first year of employment.
HDR Engineering
Database administrator Denver, CO 7/2008 - 2/2009
Provided database cleanup services to repair and streamline the Denver office's large Client Relationships Management database which had become unreliable due to several platform changes that corrupted the client data.
●After my husband was transferred from Cheyenne to Casper, WY. The Denver office of HDR offered me remote employment until I was able to find suitable employment. They had become familiar with my skills as I assisted their accounting and administrative offices remotely while working in their Cheyenne office (see below).
Administrative Coordinator Cheyenne, WY 3/2007 - 7/2008
Provided database cleanup services to repair and streamline the Denver office's large Client Relationships Management database which had become unreliable due to several platform changes that corrupted the client data.
●After my husband was transferred from Cheyenne to Casper, WY. The Denver office of HDR offered me remote employment until I was able to find suitable employment. They had become familiar with my skills as I assisted their accounting and administrative offices remotely while working in their Cheyenne office (see below).
EDUCATION
Colorado Christian University, Denver, CO
●Bachelors of Arts, Organizational Management May 2008
Black Hills State University, Spearfish, SD
●Associates of Science, Computer Applications Dec 1998
Sacred Hearts Academy, Honolulu, HI
●High School Diploma May 1996
CERTIFICATIONS AND LICENSES
●Lean Six Sigma Green Belt Training and Certification Goleansixsigma.com Jul 2019
●Lean Six Sigma Yellow Belt Training and Certification Goleansixsigma.com Jun 2019
●SIE – Securities Industry Essentials Examination FINRA Apr 2016
●Series 66 – Uniform Combined State Law Examination FINRA Apr 2010
●Series 7 – General Securities Representative Examination FINRA Nov 2009
●A + Computer Hardware Certification CompTIA Nov 1997
SKILLS
Microsoft Office Programs: Word, Excel, Access, Powerpoint, Sharepoint, Outlook, Publisher
Google: Classroom, Drive, Sheets, Docs, Slides, Calendar, Forms
Office equipment: copiers, scanners, fax machines, phones, computers, mobile devices
Administrative skills: physical and digital filing, database management, internet research, customer service, business communication, bookkeeping
Project Management: event planning, budget management, client relationship management, information management, trainer